Goat to Market: Brent Ridge, MD on Building Beekman 1802 with Kindness and Wisdom
In this episode of There Is No Alternative, Tina Bou-Saba, founder of CXT Investments, speaks with Dr. Brent Ridge, co-founder of Beekman 1802, bestselling author of Goat Wisdom, and champion of kindness and community, to talk about building one of the most distinctive and purpose-driven brands in beauty over the past 18 years.
Brent and his partner Josh did not set out to build a beauty company. They bought a farm in upstate New York, said yes to a neighbor who needed somewhere to graze his goats, and when the 2008 recession wiped out both their incomes simultaneously, Googled what they could make with goat milk. What followed is an journey from soap bars wrapped at the dining room table to a nationally distributed brand with a Harvard Business School case study, a landmark deal with Ulta Beauty, and a private equity partnership with Eurazeo.
In This Episode:
* How a note in a mailbox from a neighbor with 100 goats became the founding act of kindness that started Beekman 1802
* Why Brent drove three and a half hours every day for eight weeks to sell soap at Henri Bendel: and what he learned from watching master saleswomen work the floor
* How one Instagram post asking "Ulta vs Sephora" got the CEO of Ulta to fly to Albany and drive an hour to the farm
* The midnight phone call that changed everything: firing their CEO the night before a major deal closed
* How they navigated the pandemic after investing millions to launch in Ulta, then watching every store close
* Why Brent believes the world does not need another beauty product, and what brands actually need to offer instead
* What the convergence of beauty, health, and wellness means for the next generation of consumer brands
Chapters:
[01:30] Welcome: Meet Dr. Brent Ridge of Beekman 1802
[02:45] From Longevity Medicine at Harvard to Martha Stewart Living
[04:00] Apple Picking, Sharon Springs, and a Million Dollar Mortgage
[05:40] The Note in the Mailbox: Farmer John and 100 Goats
[06:28] The Recession Hits: Googling What to Make With Goat Milk
[08:13] OG Content Creators: Facebook, Blogging, and Telling the Story
[11:19] You Can Make Us the Butt of Every Joke — But Everyone Else Is the Hero
[13:16] How the Docuseries Documented the Founding of Beekman 1802
[15:00] Henri Bendel, a Three-by-Three Table, and Eight Weeks of Driving
[17:00] The Sales Lesson That Changed Everything: Get It in Their Hand First
[18:19] Vanity Fair, Anthropologie, and Their First National Retailer
[21:10] You Are the Salesperson — Until Your Customer Does It for You
[22:26] The Skin Science: Goat Milk, pH, and the Microbiome
[27:32] Better Aging: Why Beekman Thinks Differently About the Skin
[28:00] Kindness as an Official INCI Ingredient: The Science Behind the Glow
[30:38] Harvard Longevity Research: The Only Thing That Predicts a Long Life
[33:12] The Instagram Post That Got the Ulta CEO to Fly to the Farm
[34:21] Pandemic Hits the Week of the Ulta Launch
[37:31] William Hood, Moelis, and Shepherding the Fundraise
[39:02] The CEO Question: Mitch Hera and the Harvard Business School Case Study
[42:00] Eurazeo, Jill Scalamandre, and the Next Chapter of Leadership
[43:41] Omni-Channel Is the Future: What the Past Decade Got Wrong
[46:08] The Beauty Reset: Going Back to Pre-Pandemic Growth Expectations
[48:45] Advice for Early-Stage Founders: Play the Long Game, Find Your Purpose
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