Trust The Process

Why Smart Founders Still Fail with Ken Taylor | #11

37 min · 5. juni 2026
episode Why Smart Founders Still Fail with Ken Taylor | #11 cover

Description

Most startups do not fail because the idea is bad. They fail because leaders stop listening. In this episode, Jon sits down with customer success and operations strategist Ken Taylor to unpack the hidden mistakes that hold founders back from real growth. From tunnel vision and micromanagement to ignoring frontline feedback, Ken shares hard earned lessons from decades working with startups, SaaS companies, and technology leaders. Together, they explore what separates companies that adapt and thrive from the ones that slowly collapse under their own blind spots. In this episode: * Why great products still fail without sales and marketing * The leadership trap that keeps CEOs stuck in the weeds * How curiosity, feedback, and agile thinking drive innovation * What founders miss when they stop listening to their teams If you are building a business, leading a team, or trying to scale without losing your vision, this conversation will challenge the way you think about leadership and growth. Connect with Ken https://kenrtaylor.com/ [https://kenrtaylor.com/] http://workinginslippers.com [http://workinginslippers.com] https://www.linkedin.com/in/ken-r-taylor/ [https://www.linkedin.com/in/ken-r-taylor/]

Comments

0

Be the first to comment

Sign up now and become a member of the Trust The Process community!

Get Started

1 month for 9 kr.

Then 99 kr. / month · Cancel anytime.

  • Podcasts kun på Podimo
  • 20 lydbogstimer pr. måned
  • Gratis podcasts

All episodes

13 episodes

episode Why Great Leaders Ask More with Joel Worthington | #13 artwork

Why Great Leaders Ask More with Joel Worthington | #13

Most leaders think their job is to have the answers. The best leaders know it's about asking better questions. In this episode, Jon sits down with leadership coach, speaker, and author Joel Worthington to explore why so many organizations struggle with engagement, retention, and culture. Drawing on decades of experience spanning ministry, franchising, executive leadership, and business transformation, Joel shares why traditional management tactics often fail and what it takes to build teams that are truly invested in a shared mission. Together, they discuss: • Why employees leave leaders, not jobs • The difference between external motivation and genuine inspiration • How a simple "tell me more" mindset can unlock trust, creativity, and better decision-making Joel also challenges conventional thinking around leadership development, arguing that while organizations have systems for sales, operations, and finance, very few have a true system for leadership. Whether you're leading a company, managing a team, or hoping to become a better leader yourself, this conversation is a reminder that people do their best work when they feel trusted, valued, and heard. The future of leadership starts with curiosity.

Yesterday42 min
episode The Success Trap Nobody Talks About with Matt Gerlach | #12 artwork

The Success Trap Nobody Talks About with Matt Gerlach | #12

What if hitting your biggest financial milestone still wasn't enough? In this powerful conversation, entrepreneur and coach Matt Gerlach shares how building two successful six-figure-per-month businesses forced him to confront a truth many high achievers avoid: success doesn't heal the wounds you've been carrying your whole life. After battling anxiety, depression, and panic attacks, Matt began a journey of deep personal transformation that ultimately changed not only his business, but his entire relationship with work, money, and fulfillment. Matt and Jon explore why so many entrepreneurs stay stuck despite doing everything "right," how childhood experiences shape our beliefs about success and sales, and why communication may be the most overlooked growth strategy in business. They also dive into leadership blind spots, hiring challenges, and the surprising difference between marketing and genuine business development. In this episode, you'll learn: • Why more revenue doesn't automatically create more happiness • How unresolved childhood patterns show up in leadership and sales • The communication mistakes that quietly limit business growth • Why asking directly for what you want is often the fastest path forward • How to build a business that supports your life instead of consuming it Whether you're an entrepreneur, executive, or someone navigating your next chapter, this conversation is a reminder that the biggest breakthroughs often happen when you stop chasing more and start aligning with what truly matters. Success is not just about what you build. It's about who you become in the process.

12. juni 202654 min
episode Why Smart Founders Still Fail with Ken Taylor | #11 artwork

Why Smart Founders Still Fail with Ken Taylor | #11

Most startups do not fail because the idea is bad. They fail because leaders stop listening. In this episode, Jon sits down with customer success and operations strategist Ken Taylor to unpack the hidden mistakes that hold founders back from real growth. From tunnel vision and micromanagement to ignoring frontline feedback, Ken shares hard earned lessons from decades working with startups, SaaS companies, and technology leaders. Together, they explore what separates companies that adapt and thrive from the ones that slowly collapse under their own blind spots. In this episode: * Why great products still fail without sales and marketing * The leadership trap that keeps CEOs stuck in the weeds * How curiosity, feedback, and agile thinking drive innovation * What founders miss when they stop listening to their teams If you are building a business, leading a team, or trying to scale without losing your vision, this conversation will challenge the way you think about leadership and growth. Connect with Ken https://kenrtaylor.com/ [https://kenrtaylor.com/] http://workinginslippers.com [http://workinginslippers.com] https://www.linkedin.com/in/ken-r-taylor/ [https://www.linkedin.com/in/ken-r-taylor/]

5. juni 202637 min
episode Stop Selling, Start Solving with Eric Balis | #10 artwork

Stop Selling, Start Solving with Eric Balis | #10

Most businesses are not struggling because of bad products. They are struggling because they are solving the wrong problems for the wrong people. In this episode, Jon sits down with sales growth advisor Eric Balis to break down why so many companies fail to build scalable sales systems and what it actually takes to create long-term growth. From defining your ideal client profile to avoiding shiny tech traps, Eric shares the frameworks leaders need to align people, process, and technology into a sales engine that actually works. The conversation dives deep into change management, CRM adoption, leadership, and why education always beats hard selling. Key takeaways include: • Why most businesses misunderstand their ideal customer • The hidden cost of chasing flashy software tools • How strong leadership creates trust in the process • Why sales success starts with listening, not pitching If you are trying to grow your business without burning out your team or wasting time on the wrong strategies, this episode will challenge the way you think about sales, leadership, and operational success. Follow the conversation and keep building the process you can trust.

29. maj 202629 min
episode The Founder Bottleneck Trap with Dan Brault | #9 artwork

The Founder Bottleneck Trap with Dan Brault | #9

What if the biggest thing holding your business back is you? In this episode, Jon sits down with entrepreneur and business advisor Dan Brault for a deep conversation about leadership, burnout, scaling, and the hidden mindset patterns that keep founders stuck. Dan shares his journey from medical device sales to real estate investing and business coaching, revealing how he learned to stop being the center of every decision and build companies that could thrive without him. Together, Jon and Dan unpack why so many entrepreneurs become the bottleneck in their own business and how alignment between mindset, operations, and culture changes everything. In this episode, you’ll learn: • Why high performers struggle to let go of control • The mindset shift that separates operators from true leaders • How better systems and stronger culture create freedom, not more stress • Why playing to your strengths matters more than fixing weaknesses If you’ve ever felt trapped by the business you built, this conversation will help you rethink what growth, leadership, and success can actually look like.

22. maj 202645 min