Unlocking Senior Resources Presented By: Leave the Key

Skip The ER Wait: Hospital-Level Care At Home For Seniors

1 h 2 min · 21. maj 2026
episode Skip The ER Wait: Hospital-Level Care At Home For Seniors cover

Description

In this episode I talk with Dr. KevinMunjal, Chief Medical Officer of Care To You, about bringing ER andhospital-level care into the home. The conversation covers real patientexamples, how shared decision-making works in the home, and why this modelcould become the new standard for urgent and acute care.   Timeline    00:00– Opening: The idea of hospital-at-home as the future standard of care  02:15– Kevin’s background: ER physician, EMS medicine, Mount Sinai  05:05– Why home care matters: avoiding delirium, infection, and hospital cascade forseniors  10:02– Cost comparison: hospital-at-home is 1/2 to 1/3 the cost to payers  13:38– When to still go to the ER: chest pain, stroke symptoms, life-threateningemergencies  18:20– Concurrent telehealth with attending physicians on every visit  22:05– Care team structure: field clinicians, nurses, care coordinators, dispatch  27:05– Who is a good fit for hospital-at-home vs. urgent care vs. ER  30:06– How Care To You differs from other home health services  36:07– In-home imaging and results follow-up process  48:32– Post-acute follow-up: remote monitoring, daily calls, transition to primarycare  52:16– How primary care doctors can use Care To You for patients 57:22 – Kevin’s motivation: building amodel from the ground up  59:01– Final takeaway: know this option exists before a crisis hits  01:00:08– Contact info: website, phone, registration process   5 Key Takeaways    1.You’re in control in your home Care is delivered on your turf. Cliniciansexplain tests, medications, and options, then let you and your family drive thedecision. No surprises, no rushing.    2.Shared decision-making matters For many older adults, comfort and stayinghome matter more than aggressive intervention. Care To You presentsrisks/benefits and aligns care with patient goals, including DNH/DNRpreferences.    3.Follow-through sets them apart High Net Promoter Scores of 80-90+ comefrom more than home visits. They follow up on labs, make sure prescriptions arefilled, and confirm referrals and home care are set up.    4.Real cases show it works Example: A 100-year-old with a UTI wastreated at home with IV antibiotics, fluids, and remote monitoring. She avoideda 3-day hospital stay and recovered at home.    5.It’s a middle option between urgent care and the ER If it’s not life-threatening but you can’twait for primary care, Care To You can run labs, imaging, and start treatmentin 2-4 hours at home.   Links and Resources   Care 2 You Website: http://www.care2u.com Phone: (833)433-2273   Leave The Key Homebuyers Website:https://leavethekey.com/seniors Phone: (631)380 – 4262   Final Thoughts Hospital-at-home isn’t just convenient.it’s safer, cheaper, and more personal for the right patients. If you care foraging parents or work with seniors, knowing about Care To You ahead of time cansave you hours in the ER, reduce stress, and keep loved ones comfortable athome. The goal isn’t to replace hospitals, but to use them only when trulyneeded.

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episode Funeral Pre-Planning In New York: Costs, Medicaid Rules And How To Avoid Family Stress artwork

Funeral Pre-Planning In New York: Costs, Medicaid Rules And How To Avoid Family Stress

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18. juni 20261 h 3 min
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11. juni 20261 h 5 min
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In this episode of I sat down with SandraLozano, Director of Admissions and Marketing at Huntington Hills Center forHealth and Rehabilitation. Sandra shares her 20-year journey in skillednursing, from Nassau to Suffolk. The episode covers National Health CareAssociates’ backing, staff culture, dietary accommodations, and why “leadingwith kindness” + innovation creates better outcomes. Contact, tours, andavailability included.   Timeline summary    00:00– Sandra’s background: 20 years in industry, corporate America toadmissions/finance, worked Nassau, Bronx, Queens  01:42– Current role: Director of Admissions and Marketing at Huntington Hills  05:12– Daily role: Guiding families in crisis, referrals even if not to HuntingtonHills  09:10– Music therapy story: docile resident lit up, family emotional “she’s still inthere”  15:40– National Health Care Associates: 46 buildings, mostly CT/New England, only 2on Long Island  20:06– Respite as feeder for long-term: residents get used to environment, realizeneed level  25:43– Discharge planning starts at admission: stairs, bathroom, home equipment,goals  32:10– Respite logistics: admit 1–2 days before family leaves, paperwork done,emergency contacts set  39:25– Tours critical: QR code virtual tour for residents who can’t visit, butin-person better  44:26– Adjustment: 2–3 weeks, harder for family. Routine + socialization for mom  48:01– Community grief, daughter wants to volunteer for life  52:00– 3 differentiators: 1) Lead with kindness 2) Built to be SNF 3) LIE Exit 49location  54:29– Staff culture: family environment, inter-building retreats, Zooms acrossroles  57:50– Close: Compassionate team + unique offerings = key reason to chooseHuntington Hills   5 Key Takeaways    1.Purpose-built design changes outcomes Built in 1999 as a SNF with identicalfloors, wide hallways, and home-like décor. Dementia residents transitioneasier, families feel welcome vs. Institutional settings.    2.Technology prevents hospitalizations Circadian radar detects illness 3–5 daysbefore symptoms. OB projector, Robin robot, music + pet therapy driveengagement. Tech is standard, not extra.    3.Respite care reduces family crisis 10-day to 3-week stays let families travelwith 24/7 nursing coverage. Often serves as low-pressure intro to long-termcare when home is no longer safe.    4.Couples stay connected across care levels 4 couples currently on different units.Staff facilitates daily visits. Shared building beats 5–10 miles apart,reducing stress and guilt.    5.Guilt is normal, adjustment takes 2–3 weeks Families feel they broke promises.Residents gain routine, friends, activities. Story proves mom who “didn’t wantto go” became facility social butterfly.   Links and Resources    HuntingtonHills Center for Health and Rehabilitation Website: http://huntingtonhillscenter.com [http://huntingtonhillscenter.com] Admissions: (631) 439-3010, ext. 3059 forSandra Lozano  LeaveThe Key Homebuyers Website: https://leavethekey.com/seniors [https://leavethekey.com/seniors] Phone: (631) 388-7771   Final Thoughts The through-line of both parts is dignitythrough design, tech, and kindness. Families arrive with guilt and outdatedideas of “nursing homes.” Huntington Hills counters with purpose-built space,predictive health tech, and staff who bring snow inside for residents whohaven’t felt it in a decade. Respite care, couples support, and early educationremove emergency pressure. When environment, innovation, and compassion align,families move from “I broke a promise” to “best decision we made.”

4. juni 20261 h 1 min
episode Skip The ER Wait: Hospital-Level Care At Home For Seniors artwork

Skip The ER Wait: Hospital-Level Care At Home For Seniors

In this episode I talk with Dr. KevinMunjal, Chief Medical Officer of Care To You, about bringing ER andhospital-level care into the home. The conversation covers real patientexamples, how shared decision-making works in the home, and why this modelcould become the new standard for urgent and acute care.   Timeline    00:00– Opening: The idea of hospital-at-home as the future standard of care  02:15– Kevin’s background: ER physician, EMS medicine, Mount Sinai  05:05– Why home care matters: avoiding delirium, infection, and hospital cascade forseniors  10:02– Cost comparison: hospital-at-home is 1/2 to 1/3 the cost to payers  13:38– When to still go to the ER: chest pain, stroke symptoms, life-threateningemergencies  18:20– Concurrent telehealth with attending physicians on every visit  22:05– Care team structure: field clinicians, nurses, care coordinators, dispatch  27:05– Who is a good fit for hospital-at-home vs. urgent care vs. ER  30:06– How Care To You differs from other home health services  36:07– In-home imaging and results follow-up process  48:32– Post-acute follow-up: remote monitoring, daily calls, transition to primarycare  52:16– How primary care doctors can use Care To You for patients 57:22 – Kevin’s motivation: building amodel from the ground up  59:01– Final takeaway: know this option exists before a crisis hits  01:00:08– Contact info: website, phone, registration process   5 Key Takeaways    1.You’re in control in your home Care is delivered on your turf. Cliniciansexplain tests, medications, and options, then let you and your family drive thedecision. No surprises, no rushing.    2.Shared decision-making matters For many older adults, comfort and stayinghome matter more than aggressive intervention. Care To You presentsrisks/benefits and aligns care with patient goals, including DNH/DNRpreferences.    3.Follow-through sets them apart High Net Promoter Scores of 80-90+ comefrom more than home visits. They follow up on labs, make sure prescriptions arefilled, and confirm referrals and home care are set up.    4.Real cases show it works Example: A 100-year-old with a UTI wastreated at home with IV antibiotics, fluids, and remote monitoring. She avoideda 3-day hospital stay and recovered at home.    5.It’s a middle option between urgent care and the ER If it’s not life-threatening but you can’twait for primary care, Care To You can run labs, imaging, and start treatmentin 2-4 hours at home.   Links and Resources   Care 2 You Website: http://www.care2u.com Phone: (833)433-2273   Leave The Key Homebuyers Website:https://leavethekey.com/seniors Phone: (631)380 – 4262   Final Thoughts Hospital-at-home isn’t just convenient.it’s safer, cheaper, and more personal for the right patients. If you care foraging parents or work with seniors, knowing about Care To You ahead of time cansave you hours in the ER, reduce stress, and keep loved ones comfortable athome. The goal isn’t to replace hospitals, but to use them only when trulyneeded.

21. maj 20261 h 2 min