You in 2042 ... The Future of Work

George Hanshaw, Director of eLearning Operations, shares his vision for a future where learning is integrated, engaging, and never boring. He talks about embracing AI, building a culture of experimentation, and why learning and development is the best place to spark organizational transformation. For George, it’s all about starting small, iterating fast, and leading with a people-first mindset. Discover how AI-driven support and cultural architecture can drive meaningful change in organizations. Tune in for practical strategies and connect with George at hanshawshorizon.com [https://www.hanshawshorizon.com/] or on LinkedIn [https://www.linkedin.com/in/ghanshaw/]. Show Notes: [0:25] Introducing George Hanshaw George Hanshaw, an innovative creator and thought leader, is on a mission to eliminate boring learning. Known for his bold, action-first mindset, he brings energy and purpose to reimagining how we design impactful learning experiences. [1:02] The Future of Integrated Learning George Hanshaw imagines a future where "the world gets really blurred" between work and training. He sees tools like augmented reality delivering just-in-time learning, eliminating the need to “clock in on a training number.” Instead, training becomes embedded in daily tasks, enhancing spatial awareness and enabling real-time skill application. As George puts it, “Somebody along the line decided learning was boring—when it’s not supposed to be that way.” [4:00] AI Course Assistants and the Human Touch George Hanshaw shares how his institution integrated AI course assistants—named “Spark”—into every course, offering students 24/7 support without replacing human instructors. Designed with Socratic-style prompts, Spark encourages back-and-forth conversations to boost understanding, clarify assignments, and enhance motivation. As George explains, this approach is “radically student-centred” and helps maintain, rather than diminish, the human connection in learning. [6:00] Start Small, Build Smart George Hanshaw encourages a progressive approach to using AI in learning: “Start—just start somewhere—and then iterate outward in concentric circles.” He highlights the impact of using AI assistants for active learning, which led to a 20% increase in student performance. From course support to professor tools and hands-on practice, his method proves that small beginnings can lead to transformative results. [7:30] Shifting Culture for AI Integration George points out that embracing AI requires more than just new tools—it demands a cultural shift. Rather than focusing solely on technology, he urges organizations to prioritize integration with a people-first approach. He highlights the importance of appointing a “cultural architect”—someone dedicated to designing the kind of workplace where innovation, learning, and AI-driven support can succeed. [09:40] L&D as a Starting Point for TransformationGeorge highlights Learning & Development as a powerful lever for cultural change, given its reach across all departments. He urges teams to “get comfortable with being uncomfortable,” and view experimentation as a pathway to growth. The message is clear: start small, iterate often, and use L&D to drive the mindset shift needed for the future of work. [12:40] Evolving L&D’s Role in the BusinessWhen aligned with business outcomes, L&D can transform from a support function into a strategic partner. George emphasizes that by piloting initiatives and learning from what works—and what doesn’t—L&D becomes more than a trainer. It becomes a collaborator, a problem-solver, and a vital force in shaping future-ready organizations. [13:18] Follow George Hanshaw You can follow George Hanshaw on LinkedIn, where he actively shares insights on learning, innovation, and organizational transformation. To dive deeper into his work, visit hanshawshorizon.com. George also invites fellow educators and professionals to connect via email at ghanshaw@lpu.edu.

Paul Schneider, Head of Product Marketing at Dominknow, explores the evolving role of AI in learning technologies. He highlights its potential to enhance training, personalize learning, and analyze data for better decision-making. Paul shares insights on maintaining control, developing AI policies, and leveraging AI tools effectively—without waiting for new platforms. Discover how AI and human-centric solutions are shaping the future of work. Learn practical strategies to stay ahead in an evolving landscape. Tune in for insights and connect with Paul at Dominknow.com [https://www.dominknow.com/]. [0:26] Introducing Paul Schneider Paul Schneider, an instructional design expert, shares his journey from earning his doctorate in the ’90s to working in learning technologies. With experience in business and vendor-side operations, he provides insights into the industry’s evolution. [1:03] The Cyclical Nature of Learning Technologies Paul highlights two key observations: learning technologies constantly change, yet trends often repeat. He reflects on how past training methods, once delivered on physical media, have evolved and resurfaced in new digital formats. Learning approaches are shaped by both technology and audience needs. [2:12] The Role of AI in eLearning AI is transforming eLearning in two major ways: it accelerates content creation, making development faster and more accessible, and it enables data-driven personalization for adaptive learning. Paul discusses AI’s potential to enhance accessibility, automate tasks, and create more realistic training experiences. [4:57] Navigating Technology Trends and Pitfalls Paul advises against adopting new technology just because it’s trendy. He emphasizes the importance of aligning AI with business needs, protecting intellectual property from data privacy risks, and verifying AI-generated content to prevent misinformation. Strategic adoption is key. [08:01] Preparing for the Future of L&D Unlike previous shifts like PowerPoint-based eLearning, AI affects entire organizations. Paul stresses the need for clear policies to mitigate risks related to data security, compliance, and intellectual property. As regulations evolve, businesses must stay proactive. [09:47] Key Focus for Learning Technologies The core purpose of training is to improve employee performance and efficiency. Paul urges organizations to focus on AI’s impact on learning outcomes rather than chasing the latest tools. Instead of waiting for AI features in specific platforms, companies can leverage existing AI tools to enhance scenarios, accessibility, and training strategies. [12:33] AI’s Role in Data Analysis & Personalization AI personalizes learning by analyzing training data and recommending skill advancements based on user behavior. Paul highlights AI’s ability to process large datasets, measure ROI, and integrate training insights with business metrics, such as safety and performance tracking. Rather than fearing data overload, organizations should use AI to extract valuable insights and drive measurable change. [15:51] How to Connect with Paul Schneider Paul Schneider works at DominKnow, a cloud-based provider of off-the-shelf authoring tools for eLearning and instructor-led training. He encourages anyone interested in content creation, management, and maintenance to reach out.

Suriel Arellano—Author, Speaker, and Executive Coach on Digital Transformation & AI Leadership—explores how leadership must evolve alongside AI and digital transformation. He envisions a future where technology empowers humanity rather than replaces it, emphasizing people-first strategies. Suriel shares insights on navigating this shift, ensuring AI enhances human potential, fosters collaboration, and upholds ethical workplace practices. Learn more about leading in the digital age and prioritizing the human element in tech transformations. Follow on LinkedIn Suriel Arellano [https://www.linkedin.com/in/surielarellano/] and visit his website at surielarellano.com for more insights, and to learn his books [https://www.surielarellano.com/books/]. Show Notes [00:25] Introduction to Suriel Arellano Suriel Arellano, a leadership expert with over 25 years of experience, shares his journey from engineering to leadership, working with organizations to integrate technology and human potential. He advocates for a future where technology, including AI, empowers employees, and humans thrive alongside machines. [01:22] Industrial Revolution 5.0: A New Era Suriel discusses the concept of Industrial Revolution 5.0, where humans coexist with AI, robots, and other technologies. He envisions a world where machines enhance human capabilities rather than replace them, leading to a future where work is more efficient, creative, and innovative. [02:46] AI and Leadership: Empowering Humans Suriel underscores the need for leadership to integrate AI in a way that empowers people rather than displaces them. Drawing from his own experience, he emphasizes the importance of ethical, non-biased implementation of technology, where leaders play a key role in ensuring AI serves humanity by augmenting skills and creativity. He states, "Tech needs to empower humanity, not replace it," highlighting that technology should enhance the human experience, not diminish it. [04:17] Ethical AI and Leadership Responsibility Suriel explores the leadership responsibility to ensure AI is used ethically in organizations. He highlights the risk of AI perpetuating biases if not carefully implemented. Leaders must focus on creating a moral framework for technology adoption, ensuring that employees are empowered rather than sidelined by the rise of automation. [05:47] Practical Steps for Leaders: The PPT Framework Suriel recommends a practical approach for leaders to consider: the PPT framework (People, Process, Technology). He suggests that organizations start by assessing their people—understanding their skill gaps and readiness for technological change—before diving into process re-engineering or choosing technology. This ensures that employees feel valued and part of the transformation process. [10:37] Preparing for the Future with Suriel Arellano Suriel invites leaders to connect with him through his website, surielarellano.com, where they can learn more about his books and consulting services through Tech 4 Digital. He offers guidance on navigating digital transformations, stressing the importance of keeping people at the heart of the change to foster success in a technology-driven future.

Dr. Alaina Szlachta, Founder and Chief Measurement Architect at By Design Development Solutions, explores whether traditional training is evolving or becoming obsolete. They discuss shifting from content-driven learning to performance support, holistic human capital strategies, and the role of technology, data, and discomfort in shaping the future workforce. Explore actionable insights to future-proof your work culture. Connect with Dr. Alaina Szlachta on LinkedIn [https://www.linkedin.com/in/drszlachta/] for more resources and thought-provoking content. Show Notes [0:27] Introducing Dr. Alaina Szlachta Dr. Alaina Szlachta, a Doctor of Education and expert in human behavior, to explore how data-driven insights can transform learning and development for better organizational outcomes. [1:52] The Future of Training: Extinction or Evolution? Danielle and Dr. Alaina discuss whether traditional training will become obsolete within the next 20 years and what changes are needed to align with the future of learning. [4:00] Rethinking the Value of Learning Together, they explore the importance of connecting learning outcomes with business goals to drive measurable performance improvements. Dr. Alaina shares insights from her discussions with her book editor on this crucial shift. [5:00] Shifting Mindsets in Corporate Learning The conversation turns to the need for a performance-driven approach to learning, moving away from “education for education’s sake” toward equipping employees with the right skills for business success. [7:38] The Need for Performance Support Beyond Content Danielle and Dr. Alaina examine how mentorship, well-being, and workplace design play a critical role in supporting employee performance beyond traditional training methods. [10:00] Preparing for a Holistic Approach to Human Capital They discuss the shift toward holistic human capital strategies, emphasizing employee well-being and continuous growth, and the key role L&D professionals will play in this transformation. [11:00] Elevating Human Capital Through Technology and AI Dr. Alaina and Danielle explore the integration of technology and AI in learning strategies, providing real-time performance support to enhance employee development. [13:20] The Role of Data and Comfort with Discomfort Both speakers highlight the importance of data analysis in L&D and how embracing discomfort can drive meaningful organizational change. [15:30] A Complex Future for L&D They envision a future where data, technology, and human-centered strategies work together to meet the growing demands of a performance-driven workforce. [17:40] Facing Change with Transparency and Honest Reflection Danielle and Dr. Alaina discuss the importance of transparency and self-reflection in navigating change, recognizing that discomfort is essential for career growth. [18:25] Reimagining Retirement and Embracing Change The conversation challenges traditional views on retirement, encouraging professionals to embrace career reinvention and lifelong learning at any stage. [19:45] Finding What Excites You in the Future of Work They share insights on staying curious, exploring opportunities in data and human-centered roles, and preparing for long-term career success. [20:20] Preparing for the Unknown and Embracing Uncertainty Danielle and Dr. Alaina discuss strategies for navigating uncertainty, including financial safety nets and evaluating worst-case scenarios. [22:50] Embracing the Unknown: A Step Toward Personal Growth They reflect on how stepping into uncertainty fosters personal and professional growth, encouraging self-reflection as a tool for unlocking potential. [24:18] Connecting with Dr. Alaina Dr. Alaina invites listeners to connect with her on LinkedIn⁠ [https://www.linkedin.com/in/drszlachta/] for more insights on the future of work and personal development.

Niki Avraam, a speaker and adviser to businesses on the future of workforce and leadership, explores the evolving world of work, emphasizing autonomy, adaptability, and job crafting. She introduces the concept of "preferred discomfort" to foster resilience and discusses the importance of clear communication and safe-to-fail environments. Tune in for insights on transforming organizational structures and empowering individuals for tomorrow’s workforce. Explore actionable insights to future-proof your work culture. Visit NikiAvraam.com [http://NikiAvraam.com] for resources and connect with Niki on LinkedIn [https://www.linkedin.com/in/nikiavraam/]. Show Notes: [00:25] Introducing Niki Avraam Niki Avraam, an employment and discrimination lawyer, is on a mission to inspire organizations to adopt "ownership culture." She believes empowering individuals with autonomy over their work unlocks untapped potential, driving innovation and growth. [01:25] Evolving Organizational Ecosystems by 2042 Niki predicts that by 2042, workplace structures will shift to collaborative models, like "mentern" programs pairing professionals with interns. These models will challenge traditional hierarchies, valuing diverse perspectives and collaborative innovation. [02:40] Redefining Professional Growth Niki envisions a future where traditional career paths give way to portfolio careers, adaptability, and dynamic skill sets. As AI takes over repetitive tasks, workers must expand their expertise across industries and pivot between roles to stay relevant. [04:15] Future Skills That Will Matter Niki highlights human-centric skills—emotional intelligence, creativity, and adaptability—essential in an automated workplace. These traits will set workers apart in fields where technology cannot replicate human depth. [05:10] Autonomy and Identity in Leadership Leadership in 2042 will empower autonomy and embrace individuality. Niki believes diverse perspectives and unique identities will drive innovation, with leaders fostering trust and collaboration. [05:40] Autonomy and Job Crafting Niki stresses the importance of fostering autonomy through job crafting, where individuals align their skills and passions with organizational goals. This flexibility will allow both individuals and organizations to evolve. [06:55] Preferred Discomfort and Adaptability Niki introduces "preferred discomfort," encouraging individuals to embrace challenges that foster adaptability. She cites Zappos' Holacracy as an example of a self-management system supporting rapid adaptation. [07:50] Dynamic and Agile Work Structures Niki envisions dynamic, flexible roles replacing static ones, aligning individual skills with organizational needs to create a more agile environment for professional development. [09:55] Supporting Teams for the Future Niki emphasizes the importance of communication in evolving teams. Regular meetings to align skills with organizational goals and asking "What skills or knowledge do you have that the organization isn’t using?" can uncover hidden potential. [11:00] Creating Safe-to-Fail Environments Niki advocates for safe-to-fail environments to encourage innovation. Clear principles aligned with the organization’s vision will empower employees to experiment, learn from mistakes, and assert their identities. [11:55] Where to Learn MoreTo learn more about Niki's work, visit NikiAvraam.com [http://NikiAvraam.com], where details on her keynote speaking and leadership philosophy programs are available. Niki is also active on LinkedIn [https://www.linkedin.com/in/nikiavraam/].