Cover image of show America’s Home Experts Shop Talk

America’s Home Experts Shop Talk

Podcast by America’s Home Experts

English

Business

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About America’s Home Experts Shop Talk

Hosted by Steve Broxterman and John Bujak of America's Home Experts, this podcast is for contractors, tradespeople, and home service pros who’d rather be swinging a hammer than decoding marketing jargon. We break down real strategies — websites, videos, social media, and more — with just the right amount of sarcasm, sawdust, and smart advice. No fluff. No gurus. Just the stuff that actually works (and maybe a few dad jokes).

All episodes

20 episodes

episode 020 - Scaling with Character: Moving from Finance to the Construction Frontlines with Colin Gates artwork

020 - Scaling with Character: Moving from Finance to the Construction Frontlines with Colin Gates

In this episode of Shop Talk, John Bujak sits down with Colin Gates, owner of Mastercraft Coatings, for an honest look at what it really takes to take over and scale an established construction business. Colin left the high-stakes world of finance to get his hands dirty, and in this "tactical manual for growth," he shares the hard-won lessons he learned along the way. Key takeaways from this episode include: * Character Over Cost: Why paying a higher hourly rate for top-tier talent is actually cheaper for your bottom line in the long run. * The Math of Profitability: How to stop "winging it" on estimates and build a data-driven system for consistent job costing. * The Owner's Trap: Why you must stop doing the touch-ups and hauling paint if you want to break the $10 million barrier. * Delegation and Accountability: The importance of letting your team own their mistakes so you can focus on high-value business growth. * Marketing Truths: A candid look at what's currently working in lead generation—from direct mail to Google Local Service Ads. Whether you’re just hiring your first crew or trying to scale a multi-million dollar operation, Colin’s insights offer a clear roadmap for success in the trades.

13 Apr 2026 - 24 min
episode 019 - From Cut-Man to Company Owner with Alex Stokes of AG Stokes Construction artwork

019 - From Cut-Man to Company Owner with Alex Stokes of AG Stokes Construction

What happens when a university break turns into a lifelong career? In this episode of America’s Home Experts Shop Talk, we sit down with Alex Stokes, owner of AG Stokes Construction. Alex shares his "accidental" entry into the trades—starting as a $12/hour "cut-man" with zero experience and building a high-end remodeling firm in Metro Detroit. We discuss: * The Leap of Faith: Transitioning from working for a builder to selling your first solo projects. * The "Hiring Ladder": Why your first hire should be a helper, and how to eventually replace yourself in the field. * The 5-Minute Rule: Why speed-to-lead is the most critical metric for winning new business. * Culture over Craft: Why Alex hires for morning routines and lifestyle habits rather than just technical skills. Whether you are swinging a hammer or running a crew, Alex’s insights on systemization and personal discipline are essential listening for any trade professional.

30 Mar 2026 - 25 min
episode 017 - Growing a Roofing Business with Ted from T&M Roofing artwork

017 - Growing a Roofing Business with Ted from T&M Roofing

In this episode of America’s Home Experts Shop Talk, we sit down with Ted, the founder of T&M Roofing, a seasoned pro with over 20 years in the industry. Ted shares his journey from working in a plant to becoming a "late bloomer" in the roofing world at age 35. We dive deep into the reality of running a contracting business, including: * The Early Grind: Starting as a "weekend warrior" and hiring his first mentor as his first employee. * Survival Tactics: Why saving one full roofing job's profit per week is essential for surviving the off-season. * Avoiding Catastrophe: Ted tells a cautionary tale about a torch-down roofing fire and why honesty with customers is your best marketing tool. * The Future of T&M: Ted’s move toward hiring union workers to provide better benefits and stability for his crew. Whether you're a new contractor or a homeowner looking for insider tips, Ted’s transparency and "old school" wisdom offer a masterclass in professional integrity.

16 Mar 2026 - 21 min
episode 016 - The Unforgettable Builder – 4 Pillars of a Powerhouse Brand artwork

016 - The Unforgettable Builder – 4 Pillars of a Powerhouse Brand

In the trades, being "just another contractor" is the fastest way to find yourself in a race to the bottom on price. In this episode of America's Home Experts Shop Talk, Steve and John dive deep into the world of branding—not just logos and colors, but the psychology of becoming unforgettable to your customers and potential employees. Whether you're a roofer, landscaper, or HVAC specialist, your brand is the silent salesman that builds trust before you ever step foot on a job site. The guys break down the four essential pillars of an unforgettable brand and explain why a strong brand is your best recruiting tool in a tight labor market. In this episode, you’ll learn: * The "Hogwarts" of Trades: How to pick and lock in your visual identity using the "Power Tool Color Theory". * Brand Personality: Why having a distinct "Brand Voice" (like surviving Michigan winters) creates instant recall. * The Authenticity Trap: Why stock photos and AI images are killing your trust with homeowners—and what to use instead. * Customer Experience as Branding: The shocking statistics on "Speed to Lead" and why your 5-minute response time is your most valuable brand asset. * Recruitment Power: How top-tier branding helps you attract the best crews who want to work for a winner.

2 Mar 2026 - 19 min
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