Build What’s Next: Digital Product Perspectives
AI is everywhere, yet most teams still feel stuck between exciting demos and messy reality. Jason Rome sits down with Jon Webster, Chief Operating Officer at CPP Investments, to pressure test what has truly changed since their last conversation and what has not. We talk candidly about why generative AI adoption is starting to look like every other enterprise technology rollout: uneven, political, constrained by governance, and full of “we bought the licenses but we do not have the use cases” moments. We dig into the economics behind the hype: token pricing, subsidised plans, and why clear price signals matter if you want real ROI from enterprise AI. When AI feels cheap, sprawl is rational. When prices rise, leaders have to prioritise, measure outcomes, and decide where AI belongs in the operating model. From there we explore the human risks and skills that get exposed fast, including cognitive load, over-reliance, and the growing divide between people with strong mental models and those who skip straight to prompting. The conversation also goes deep on practical ways to work better: owning your outline before you generate, using AI as an adversary to challenge your thinking, and borrowing frameworks from great strategy writing to choose the right “hills to climb.” We close with predictions on where the next nine months may go, from more disciplined optimisation to shifts in SaaS, systems of record versus systems of action, and the leadership balance between IQ gains and EQ and empathy. If you found this useful, subscribe so you do not miss the follow-up, share it with a teammate who is wrestling with AI adoption, and leave a review with the most valuable AI habit you have learned so far. Jason Rome on LinkedIn: /jason-rom-275b2014 [https://www.linkedin.com/in/jason-rome-275b2014/] Jon Webster on LinkedIn: /in/jrwebster [https://www.linkedin.com/in/jrwebster/] Method Website: method.com [http://method.com/] CPP Investments Website: cppinvestments.com [http://cppinvestments.com]
45 episodes
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