Built, Managed, Lived.

Podcast by FirstPort Residential Property Management

English

Business

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20 hours of audiobooks / month
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About Built, Managed, Lived.

Hosted by FirstPort, the UK’s largest residential property manager, the Built, Managed, Lived podcast brings together residents, policymakers, developers, engineers, and industry experts to explore how homes are designed, run and experienced. From energy and sustainability to safety, regulation, and customer experience, we unpack the big changes shaping residential living and what they mean for the people who live there every day. This series exists because housing rarely tells its story from the inside out. Built, Managed, Lived puts people back at the centre of the conversation.

All episodes

5 episodes

Martin King on leadership, regulation and the future of property management

Martin King gives his take on the future of the property management sector, including the role regulation will play in raising standards, transparency and accountability across the industry, plus the importance of staying ahead of regulatory change and continuing to invest in the skills and capabilities needed to deliver consistently high standards.

7 May 2026 - 23 min

Residential Personal Emergency Evacuation Plans

The newest episode of the Built, Managed, Lived. podcast takes a clear look at upcoming changes to Residential Personal Emergency Evacuation Plans (Residential PEEPs) and what they mean for residents. Featuring fire safety experts Patrick Heaney, Andy Frankum and Dean Dixon, the discussion covers the new evacuation planning requirements coming into force and why resident engagement is vital to supporting those who may need extra help in an emergency.

1 Apr 2026 - 34 min

Commonhold: The Resident Perspective

Mairead McErlean, Head of Compliance and Regulatory Affairs at FirstPort sits down with resident director Peter Scott and leasehold expert Shabnam Ali-Khan, to discuss what commonhold could mean for flat owners. They discuss how the model promises transparency and control, but will also rely on owner engagement and participation to ensure the model works in practice.

26 Mar 2026 - 30 min

Why Community Matters: Care, Connection, Collaboration

Director of FirstPort South West, Jonny Holmes, sits down with Nick Mason from Taunton Rugby Club to explore how local organisations shape and strengthen community life. Reflecting on the club’s experience during the 2025 floods, they discuss the powerful support shown by residents and businesses, and what truly cultivates community spirit through care, connection, and collaboration.

5 Mar 2026 - 12 min

Heat Networks: From Pipes to Policy

In this episode, Mairead McErlean, Head of Compliance & Regulatory Affairs, speaks with Stuart Wilcox, Head of Critical Infrastructure, and Jeremy, Vice-Chair of the Capital East Phase II Residents’ Association. Together, they discuss the impact of the new heat network regulations introduced under the Energy Act and what it means for consumers.

12 Feb 2026 - 20 min

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