Code the State
Are governments ready to use AI in real public services? In this episode, we discuss how AI can transform the way citizens interact with public institutions, why strong digital infrastructure matters, and how governments are moving from simple chatbots to more proactive, agentic services. We also explore the risks, limits, and practical challenges of using AI in the public sector — from trust and accountability to the changing role of public servants. Guests of the episode: 🔹 Yolanda Martinez — global leader in digital government and public sector transformation, Practice Manager for Digital Development at the World Bank. 🔹 Oleksandr Iefremov — CEO of Kitsoft, the company whose team contributed to the creation of the first AI assistant for public services in Ukraine. This is Code the State. Powered by Kitsoft, the team behind Liquio, and produced with the support of the ITU.
4 episodes
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