DMN One-on-One Podcasts

One on One: Daniel Newman on CX in 2030

24 min · 2. jan. 2020
episode One on One: Daniel Newman on CX in 2030 cover

Description

What will customer experience look like ten years from now? Extensive research by Futurum, in partnership with SAS, might tell us. Daniel Newman discusses the results with DMN's Kim Davis.

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