EnergyTech Podcast
In Part 8 of the Energy Tech Podcast Control Room Management miniseries, Mike Flores and Daniel Netto discuss one of the most important CRM topics for pipeline operators: internal communication plans and manual operations during SCADA outages. This episode covers what happens when SCADA visibility is lost, why PHMSA expects operators to maintain safe pipeline operations during full or partial outages, and what a strong manual operations plan should include. Topics include: Internal communication plan requirements Manual operations during SCADA failures Partial vs. full SCADA outages Field-to-control-room communication expectations Manual readings, valve lineups, pressure checks, and update frequency Annual testing requirements Tabletop drills and real-world event documentation Lessons learned and CRM recordkeeping Common audit gaps and misconceptions If you manage a control room, support pipeline operations, work in SCADA, or are responsible for PHMSA Control Room Management compliance, this episode provides practical guidance for building and testing a defensible internal communication and manual operations plan. 00:00 Introduction to Part 8 of the CRM Miniseries 01:13 What Happens When SCADA Fails? 03:29 Why PHMSA Cares About Manual Operations 04:46 Internal Communication Plan Requirements 07:12 When to Activate the Plan 09:30 What the Plan Must Cover 10:46 Backup Communication Methods 14:53 Field Readings, Valve Lineups, and Update Frequency 18:09 Vague Plans vs. Tested Plans 19:16 Can a Real Outage Count as a Test? 23:48 What Inspectors Focus On 25:37 Annual Testing and Tabletop Drills 30:27 Field Personnel and Controller Roles 34:14 Four-Step Guidance for Operators 36:30 Common Misconceptions 39:02 Partial Outages and Annual Test Coverage 44:10 Building Better CRM Forms and Records 46:34 Key Action Items 47:35 Real-World Best Practices 50:33 Preview of the Next Episode: Backup SCADA Systems Presented by Opsite Energy: www.opsitenergy.com Music: Uygar Duzgun / “Fast Life” courtesy of www.epidemicsound.com
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