A Deep Dive with Prof. Joe O’Mahoney on How AI is Reshaping Professional Services

Slack, AgentForce & the Future of Work OS – with Till Klotz from Salesforce

🎙️ In this episode of the InspireAI Podcast, we explore how Slack is becoming the “Work Operating System” of the AI era—with Till Klotz, Regional Sales Director at Salesforce and Head of Slack for Germany and Austria. Till shares his journey through the SaaS and enterprise software landscape, leading up to his current role overseeing Slack sales and strategy in DACH. We dive into how generative AI is shifting the way companies view productivity tools, and how Slack, in combination with AgentForce, is helping businesses drive efficiency, collaboration, and sales performance. From real-life customer use cases like automating quote creation from meeting transcripts, to Salesforce’s own use of Slack and AgentForce as “customer zero,” this episode is packed with insights into where AI-powered productivity is headed. We also discuss leadership strategies for Slack adoption, the importance of async work and etiquette, and what’s next for Slack’s evolution within the Salesforce ecosystem. Till also reveals his personal productivity hack, favorite Slack app, and why the neon fire emoji keeps showing up in his workflow. If you want to learn more about the topic or get in touch with us, you can find us here: Till Klotz 🔗 https://www.linkedin.com/in/tillklotz/ Steffi Kromer & InspireAI 🌐 www.inspireai.com 🔗 www.linkedin.com/in/steffi-kromer

Jorge Valdés' Developer View on Agentforce

🎙️ In this episode of the InspireAI Podcast, we dive into AgentForce, Salesforce’s AI-powered assistant platform, with Jorge Valdés, one of our talented Salesforce Developers at InspireAI. Jorge shares how his passion for problem-solving led him to Salesforce, and how he transitioned into working hands-on with AgentForce. From customizing intelligent agents to handling real-world customer workflows and integrations, Jorge gives us a developer’s perspective on implementing AgentForce for maximum impact. We explore technical best practices, the role of clean data, how AI tools streamline development, and what’s next for AgentForce. He also shares his favorite tools, his top study tip for the AgentForce certification, and advice for new developers starting their journey in the Salesforce ecosystem. If you want to learn more about the topic or get in touch with us, you can find us here: Jorge Valdés 🔗https://www.linkedin.com/in/jorgevaldespuig/ Steffi Kromer & InspireAI 🌐 www.inspireai.com [http://www.inspireai.com] 🔗 www.linkedin.com/in/steffi-kromer [https://www.linkedin.com/in/steffi-kromer/]

Start Small, Think Big: Building an AI Strategy That Works – with Yaroslav Gruzdev

In this episode of Eye to AI, we sit down with Yaroslav Gruzdev, AI and data specialist at Salesforce, to break down what it really takes to build a practical AI strategy — and why starting small might be your smartest move. Yaroslav shares what he’s learned from working with lots of customers: the myths businesses need to let go of, the mindset shift required for AI adoption, and the one workshop exercise that helps companies find the right use cases. He also touches on how to deal with imperfect data and what role the CFO might play in driving your AI roadmap. 💡 Whether you’re just getting started or refining your approach — this one’s packed with strategic gold. If you want to learn more about the topic or get in touch with us, you can find us here: Yaroslav Gruzdev 🔗https://www.linkedin.com/in/yaroslav-gruzdev-a0ab5111a/ [https://www.linkedin.com/in/yaroslav-gruzdev-a0ab5111a/] Steffi Kromer & InspireAI 🌐 www.inspireai.com [http://www.inspireai.com/] 🔗 www.linkedin.com/in/steffi-kromer [https://www.linkedin.com/in/steffi-kromer/]

The Future of Intelligent Automation with Lynette Visser

In this episode of the InspireAI Podcast, we dive deep into AgentForce, Salesforce’s AI-powered digital assistant platform, with Lynette, our Lead AgentForce Architect at InspireAI. Lynette shares her journey from Salesforce admin to AI-driven consultant, the key challenges of implementing AgentForce, and how businesses can leverage AI-powered agents to enhance efficiency, automate tasks, and improve customer experience. We explore real-world implementations, best practices, and what the future holds for AI in the Salesforce ecosystem. If you want to learn more about the topic or get in touch with us, you can find us here: Lynette Visser https://www.linkedin.com/in/lynette-visser/ Steffi Kromer & InspireAI www.inspireai.com https://www.linkedin.com/in/steffi-kromer/

A Deep Dive with Prof. Joe O’Mahoney on How AI is Reshaping Professional Services

In this episode of the Inspire AI Podcast, Steffi Kromer (Founder of InspireAI) interviews Prof. Joe O’Mahoney, an expert in AI and the consulting industry. They discuss the impact of AI on professional services, challenges in adoption, ethical concerns, and future trends. If you want to learn more about the topic or get in touch with us, you can find us here: Prof. Joe O'Mahoney https://joeomahoney.com/ https://www.linkedin.com/in/joeomahoney/ Steffi Kromer & InspireAI www.inspireai.com https://www.linkedin.com/in/steffi-kromer/