The Harlem Globetrotters Bring Joy To The Court

The Harlem Globetrotters Bring Joy To The Court

Everybody recognizes the Harlem Globetrotters. The more interesting question is why people keep coming back, and why first-timers leave feeling like they just joined something. We talk with Bronwen O’Keefe, Head of Brand Marketing and Content, about the simplest strategy that is also the hardest to execute at scale: building fandom by making joy a two-way exchange between the team and the crowd. Bronwen breaks down what “modern fandom” looks like for a 100-year brand, from the earliest barnstorming days to today’s packed arenas and always-on screens. We get into the Globetrotters’ hybrid identity as sports entertainment and live family entertainment, and why that mix creates a rare shared experience across generations. You will also hear how innovation is baked into the brand, not bolted on, and how signature moments evolved from necessity into an expectation fans now love. Then we go practical: what content works on social and YouTube, why you have to “go where your fans are,” and how community programming and goodwill ambassador work strengthen the story behind the trick shots. Bronwen shares the thinking behind player nicknames, how recruiting looks beyond basketball skill to what is “in your heart,” and the fan-favorite “fifth quarter” that turns a great show into an unforgettable personal memory. If you care about fan engagement, brand marketing, sports entertainment, or live event strategy, hit subscribe, share this with a friend, and leave a rating and review so more people can find the show. Recorded Monday, June 1st, 2026 Host: Damian Bazadona, CEO & Founder, Situation Guest: Bronwen O'Keefe, Head of Brand Marketing and Content, The Harlem Globetrotters Producer: Peter Yagecic, Founder, A Mind at Work Consulting https://situationinteractive.com https://amindatworkconsulting.com

ICYMI: The Savannah Bananas and the Surprisingly Serious Business of Fun

We break down how the Savannah Bananas build a fan experience by doing the exact opposite of “normal” and keeping everything anchored to entertainment. We hear from co-owner Emily Cole on the behind-the-scenes planning that turns a baseball stop into a fan-first trip people schedule a year in advance. • The Savannah Bananas’ philosophy of rejecting normal to create standout sports entertainment  • What “holistic fandom” looks like in real life through merch, lotteries, and travel planning  • Touring new communities weekly and learning fast through real operations constraints  • Why communication across security, food and bev, groundskeepers, and entertainment makes or breaks the show  • How site visits and years-ahead planning reduce friction and win trust in someone else’s venue  Listen to the full episode with Emily Cole: https://www.buzzsprout.com/2449648/episodes/18327072

The Live Experience Brand Behind Channing Tatum’s Biggest Movie

Staying home has never been easier, which makes the decision to go out more meaningful and more demanding. We sit down with Vincent Marini, President of Content and Production at Free Association Live and the executive producer behind Magic Mike Live, to unpack what it really takes to earn a live audience in 2026: not hype, not spectacle alone, but a designed emotional journey that makes people feel something and then tell their friends. We talk about why live entertainment still does what film and streaming can’t, creating community through a shared room and shared reactions. Vincent breaks down how fandom changes when guests spend real time and money, why expectations skyrocket the moment someone buys a ticket, and what people most misunderstand about Magic Mike Live before they see it. We also get tactical on repeat visits: welcoming guests like they matter, building an authentic social media connection, and keeping the show fresh as pop culture evolves. We also explore the upcoming Magic Mike Live New York City venue near Times Square and why the hardest work is often hospitality: ticketing, greetings, food and beverage, seating, and every touchpoint that turns a night out into a unified 360 experience. We close with a big question for the industry: can immersive experiences deliver Broadway and West End caliber storytelling and emotion, not just participation? Subscribe, share with a friend who loves live shows, and leave us a rating and review. We'd love to hear about a live experience that made you say, “I want to spend more time in this world.” Recorded Friday, May 8th, 2026 Host: Damian Bazadona, CEO & Founder, Situation Guest: Vincent Marini, President of Content and Production, Free Association Live, and Executive Producer, Magic Mike Live Producer: Peter Yagecic, Founder, A Mind at Work Consulting https://situationinteractive.com https://amindatworkconsulting.com

ICYMI: Broadway's Biggest Concert is Coming Up

Tony nominations dropped last week, and if you work anywhere near Broadway, you felt it. But every year the same question comes up: how do you bring people who don't follow the industry closely into the moment? That question sent us back to a conversation with Ruthie Fierberg from Broadway News, who made an argument we haven't stopped thinking about — that the Tonys are, functionally, Broadway's biggest concert, and that naming it that way could change who feels invited to watch. * why the Tonys lose casual viewers who haven't seen the nominated shows * what makes award show performance numbers uniquely accessible * how framing shapes who feels like the audience is for them * the question every fan-facing organization should be asking: who are you making it easy for, and who are you accidentally leaving at the door Listen to the full conversation with Ruthie Fierberg here: https://www.buzzsprout.com/2449648/episodes/17392620-broadway-s-press-corps-on-the-fans-who-keep-it-going

Speaking My Language: A Conversation with Gordon Cox

You know that feeling when you’re watching a live show and realize you’re working harder to understand what's going on than actually enjoying it? That’s the reality for a lot of international audiences when the story is being told in a language they don’t speak, and the “solution” has often been to keep snapping your eyes away from the stage. We wanted to understand which technologies could help address this dilemma, what disrupts performance, and what theaters are really trying to solve when they invest in translation and accessibility. We’re joined by Gordon Cox, longtime theater journalist and the author of Substack’s best-selling newsletter Jaques (pronounced “JAKE-wheeze”). Gordon has been reporting from theaters around the world, and he shares firsthand takes on supertitles, mobile captioning, subtitle glasses, and translated audio-descriptions. We get specific about what feels magical versus what feels like homework, why subtitle timing is so hard in live performance, and why the most “human” option can also be the most expensive. Then we zoom out to the bigger theater industry questions: how venues weigh cost, staffing, infrastructure, and Wi-Fi limits; why demand is hard to measure when audiences don’t know these services exist; and what theater marketing and ticketing teams can learn from global markets. We also dig into exportable fandom, including Japan’s anime and manga-driven 2.5D musicals, and why simple moves like an English-language ticketing portal can unlock international tourism and new fans. If you care about Broadway, global musical theater, accessibility, audience development, or the future of live experiences, this conversation will offer new perspectives and practical ideas. Subscribe to the show, share it with a friend in theater or live events, and leave a review so more curious listeners can find us. Recorded Thursday, April 30th, 2026 Host: Damian Bazadona, CEO & Founder, Situation Guest: Gordon Cox, Journalist & Founder, Jaques Producer: Peter Yagecic, Founder, A Mind at Work Consulting https://situationinteractive.com https://amindatworkconsulting.com https://gordoncox.substack.com