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Speaking The Language Of Revenue In Partnerships With Michael Shen

46 min · 10. juni 2026
episode Speaking The Language Of Revenue In Partnerships With Michael Shen cover

Description

Partnership leaders spend a lot of time building relationships, recruiting partners, and creating programs. But many struggle when it comes time to explain their impact to the rest of the business. The challenge isn't usually the work itself. It's translating partnership efforts into the language that executives, finance teams, and revenue leaders actually understand. In this episode, Michael Shen [https://www.linkedin.com/in/michael-shen/], Head of Growth at OuterSignal [https://www.outersignal.com/] and former Senior Director of Channel Partnerships at Zapier, joins Tyler Calder [https://www.linkedin.com/in/tylercalder/], CMO at PartnerStack [https://partnerstack.com/], to discuss what partnership leaders can learn from growth marketing. Michael shares how his background in paid media shaped his approach to partnerships, why partner teams often get stuck measuring the wrong things, and what it takes to build credibility with leadership teams that care about revenue, forecasting, and business outcomes. They also explore how partner leaders can pressure-test their assumptions, prepare for executive conversations, use experimentation more effectively, and develop stronger business cases for partnership investments. You’ll learn: * Why partnership leaders struggle to prove impact inside the business * How to translate partnership activity into metrics executives actually trust * What growth marketing can teach partner teams about measurement, experimentation, and executive buy-in Jump into the conversation: (0:00) Introducing Michael Shen (2:16) Michael's path from marketing to partnerships (4:17) What paid media teaches you about partnerships (5:20) Translating relationships into business metrics (8:31) Evaluating a partnership program through first principles (10:50) Identifying misaligned partner incentives (13:17) Why partnership teams struggle to prove impact (15:02) Getting clarity from executive stakeholders (17:59) Leading with vision and healthy skepticism (20:49) Escaping the partnership echo chamber (23:32) Where executive skepticism comes from (26:44) Preparing for high-stakes leadership meetings (29:26) Using AI to pressure-test your thinking (33:11) The metrics executives actually care about (37:22) Why partnership leaders should talk to more skeptics (39:19) Building a culture of focused experimentation (42:08) Michael's perspective on AI and growth (45:05) Why every leader should spend time building with AI Resources: Connect with Michael on LinkedIn: https://www.linkedin.com/in/michael-shen/ [https://www.linkedin.com/in/michael-shen/]  Learn more about OuterSignal: https://outersignal.com/ [https://outersignal.com/]

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22 episodes

episode How Distributors Help Partner Programs Go Global With Bryan McGlynn artwork

How Distributors Help Partner Programs Go Global With Bryan McGlynn

Most partner leaders know distribution can help them scale, but many don’t know what it takes to make that motion work. Without the right foundation, global expansion can create inconsistent contracts, unclear tiering, fragmented regional expectations, and operational work that slows revenue down. That’s where distributors can play a critical role, helping companies enter new markets, support local partners, and scale without hiring in every region. Drawing on experience from Arrow, Check Point, and Keeper Security [https://www.linkedin.com/company/keeper-security-inc-/], Bryan McGlynn [http://linkedin.com/in/bryan-mcglynn-73971946] joins PartnerStack [https://www.linkedin.com/company/partnerstack/] CMO Tyler Calder [https://www.linkedin.com/in/tylercalder] to discuss what it takes to scale partnerships globally. Bryan breaks down what it means to become distribution-ready, how to build partner programs that scale globally, and why distributors play a much bigger role than most SaaS companies realize. They also discuss what it takes to become distribution-ready, how to structure partner tiers, why over-distributing can slow growth, and how local market knowledge helps partner teams scale globally. You’ll learn: * How to know when your partner program is ready for distribution * Why distributors are critical to global expansion * How to structure partner tiers without creating complexity * What distributors do beyond processing transactions * Why local expertise matters when entering new markets Jump into the conversation: (0:00) Introducing Bryan McGlynn (4:08) Building a global partner program at Keeper (8:19) Creating a partner tier system that scales (12:32) How distributors unlock global markets (17:59) What it means to be distribution ready (22:33) Why less is more when choosing distributors (26:51) Measuring the impact of distribution (35:01) Cultural differences in global partnerships (43:26) The future of distribution, consolidation, and AI Resources: Connect with Bryan on LinkedIn: https://www.linkedin.com/in/bryan-mcglynn-73971946/ [https://www.linkedin.com/in/bryan-mcglynn-73971946/]

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episode Using Data and Trust to Transform Partner Relationships With Lisa Forrest artwork

Using Data and Trust to Transform Partner Relationships With Lisa Forrest

Partnership leaders often work in industries that have operated the same way for decades. Driving change in these markets requires more than building relationships. It requires education, trust, and data-backed insights.  The challenge isn't usually the work itself. It's translating partnership efforts into the language that executives, finance teams, and revenue leaders actually understand. In this episode, Lisa Forrest [https://www.linkedin.com/in/lisamforrest/], Senior Manager of Partnerships at Contractor Commerce [https://www.linkedin.com/company/contractor-commerce/], joins Tyler Calder [https://www.linkedin.com/in/tylercalder/], CMO at PartnerStack [https://partnerstack.com/], to discuss how she’s modernizing the contractor industry through e-commerce, AI-powered tools, and collaborative partner programs. Lisa shares how she convinces traditional contractors to adopt new ways of doing business, the role partners play in driving adoption, and why transparent pricing builds trust and accelerates results.  They also explore how to use proprietary data to persuade partners, create meaningful education-driven programs, operationalize AI, and run partner initiatives that drive behavioral change in historically conservative industries.  You’ll learn: * How to drive digital adoption in legacy industries * Ways to use partners and data to influence behavior and build trust * How AI and e-commerce tools can enhance both customer and partner experiences Jump into the conversation: (0:00) Introducing Lisa Forrest (2:57) What Contractor Commerce does for contractors (4:45) Early resistance from contractors and lessons learned (6:04) Typical partners and their roles (7:24) Educating partners through consumer analogies (11:10) Using data to drive adoption and trust (14:43) Consulting mindset for partner engagement (17:37) Moving beyond simple lead swaps (19:21) Bringing partners along for AI-powered adoption (23:28) Anchoring change to a consistent point of view (27:26) Recommendations for partner leaders driving change (30:18) One-to-one vs curated partner experiences (33:34) Operationalizing AI within partner programs (36:39) How to connect with Lisa Forrest  Resources: Connect with Lisa on LinkedIn: https://www.linkedin.com/in/lisamforrest/ [https://www.linkedin.com/in/lisamforrest/]  Learn more about Contractor Commerce: https://www.contractorcommerce.com/ [https://www.contractorcommerce.com/]

24. juni 202637 min
episode Speaking The Language Of Revenue In Partnerships With Michael Shen artwork

Speaking The Language Of Revenue In Partnerships With Michael Shen

Partnership leaders spend a lot of time building relationships, recruiting partners, and creating programs. But many struggle when it comes time to explain their impact to the rest of the business. The challenge isn't usually the work itself. It's translating partnership efforts into the language that executives, finance teams, and revenue leaders actually understand. In this episode, Michael Shen [https://www.linkedin.com/in/michael-shen/], Head of Growth at OuterSignal [https://www.outersignal.com/] and former Senior Director of Channel Partnerships at Zapier, joins Tyler Calder [https://www.linkedin.com/in/tylercalder/], CMO at PartnerStack [https://partnerstack.com/], to discuss what partnership leaders can learn from growth marketing. Michael shares how his background in paid media shaped his approach to partnerships, why partner teams often get stuck measuring the wrong things, and what it takes to build credibility with leadership teams that care about revenue, forecasting, and business outcomes. They also explore how partner leaders can pressure-test their assumptions, prepare for executive conversations, use experimentation more effectively, and develop stronger business cases for partnership investments. You’ll learn: * Why partnership leaders struggle to prove impact inside the business * How to translate partnership activity into metrics executives actually trust * What growth marketing can teach partner teams about measurement, experimentation, and executive buy-in Jump into the conversation: (0:00) Introducing Michael Shen (2:16) Michael's path from marketing to partnerships (4:17) What paid media teaches you about partnerships (5:20) Translating relationships into business metrics (8:31) Evaluating a partnership program through first principles (10:50) Identifying misaligned partner incentives (13:17) Why partnership teams struggle to prove impact (15:02) Getting clarity from executive stakeholders (17:59) Leading with vision and healthy skepticism (20:49) Escaping the partnership echo chamber (23:32) Where executive skepticism comes from (26:44) Preparing for high-stakes leadership meetings (29:26) Using AI to pressure-test your thinking (33:11) The metrics executives actually care about (37:22) Why partnership leaders should talk to more skeptics (39:19) Building a culture of focused experimentation (42:08) Michael's perspective on AI and growth (45:05) Why every leader should spend time building with AI Resources: Connect with Michael on LinkedIn: https://www.linkedin.com/in/michael-shen/ [https://www.linkedin.com/in/michael-shen/]  Learn more about OuterSignal: https://outersignal.com/ [https://outersignal.com/]

10. juni 202646 min
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