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Ground Floor Government

Podcast by PhoneLive.io

English

Technology & science

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About Ground Floor Government

Ground Floor Government is the podcast for the people who make local government work—behind the scenes. Hosted by David Plappert, founder of PhoneLive.io, this show gives city and county clerks, IT leads, communication pros, and public servants their time at the mic. ㅤ Each week, we dig into what really keeps cities and counties running—last-minute meeting prep, tech shifts, team leadership, and the quiet but essential work of transparency and public service. If you’ve ever hit publish on a public notice, stayed late to prep a meeting, or solved a problem no one even saw coming, this show is for you.

All episodes

91 episodes

episode The Growth of Communication in Local Government (with Kara Roberson) | Ep. 90 artwork

The Growth of Communication in Local Government (with Kara Roberson) | Ep. 90

Summary In this episode of Ground Floor Government, host Hugh Plappert interviews Kara Roberson, the Strategic Communication Officer in Wentzville, Missouri. They discuss Kara's journey into local government, her career growth, and the evolution of communication strategies within local government. Kara shares insights on the challenges of reactive communication, innovative projects that engage the community, and the unique aspects of working in local government. The conversation highlights the importance of strategic communication in fostering community relationships and enhancing public service. Takeaways 1. Kara Roberson's family history influenced her career in local government. 2. Transitioning from nonprofit to local government can be seamless. 3. Local government offers diverse career paths and growth opportunities. 4. Effective communication is crucial for engaging residents. 5. Reactive communication often stems from social media feedback. 6. Innovative projects can enhance community engagement. 7. Building an audience through fun content can aid in crisis communication. 8. Strategic communication requires understanding various departmental needs. 9. Local government positions offer stability and community connection. 10. Passion for public service drives individuals in local government.

Yesterday - 20 min
episode Navigating Election Challenges (with Lisa Goodwin) | Ep. 89 artwork

Navigating Election Challenges (with Lisa Goodwin) | Ep. 89

Summary In this episode of Ground Floor Government, host Hugh Plappert interviews Lisa Goodwin, the City Clerk of Bangor, Maine. They discuss Lisa's journey in local government, the challenges faced during the 2024 election, and the positive impact of community projects. Lisa shares insights on budgeting, resource management, and the essential people skills required in local government. The conversation also touches on ADA compliance, the broad scope of the City Clerk's role, and the importance of collaboration across departments. Lisa emphasizes her passion for public service and the need for attention to detail in her work, as well as the challenges of adapting to new technology. Finally, they explore the diverse employment opportunities in local government and how individuals can prepare for a career in this field. Takeaways 1. Not every position in local government may be the right one for you. 2. There's a lot of pressure in managing elections. 3. Community projects can have a lasting positive impact. 4. Budgeting is crucial in local government operations. 5. People skills are essential for effective communication. 6. ADA compliance is important for accessibility in elections. 7. The City Clerk's role encompasses a wide range of responsibilities. 8. Collaboration is key in local government departments. 9. Public service is rewarding and fulfilling. 10. Volunteering can provide valuable experience in local government.

8 Jul 2026 - 15 min
episode From Business to Public Service (with Frederick Tobar) | Ep. 88 artwork

From Business to Public Service (with Frederick Tobar) | Ep. 88

Summary In this conversation, Frederick Tobar shares his journey in local government, highlighting the diverse opportunities available and the importance of adaptability and people skills. He discusses his various roles, the challenges faced, and the positive impact of local projects on the community. Frederick emphasizes the value of a helpful attitude and the significance of understanding the connection between numbers and people's emotions in public service. Takeaways 1. Local government offers diverse career paths and opportunities. 2. Adaptability is key in navigating different roles. 3. Community projects can have a significant positive impact. 4. People skills are essential in government roles. 5. A helpful attitude can enhance job satisfaction. 6. Internships can lead to unexpected career paths. 7. Understanding regulations is crucial for effective communication. 8. Collaboration between departments is vital for success. 9. Maintaining a positive outlook can open doors for advancement. 10. Realizing the impact of your work on the community is important.

6 Jul 2026 - 16 min
episode From Music to Local Government (with Rick Dave) | Ep. 87 artwork

From Music to Local Government (with Rick Dave) | Ep. 87

Summary In this episode, Hugh Plappert interviews Rick Dave, an IT technician in local government, exploring his journey from a music background to a career in local government technology. Rick shares insights on the impact of local government on communities, the importance of technology and people skills, and how he navigates challenges in his role. He emphasizes the need for continuous learning and adaptation in a fast-paced environment, while also discussing the future of AV projects and the importance of accessibility in government services. Takeaways 1. Rick's journey began with music, leading to a career in AV and IT. 2. Local government has a significant impact on community well-being. 3. Technology in local government requires creativity and resourcefulness. 4. People skills are essential for working in local government. 5. Understanding regulations is crucial for implementing new technology. 6. Documentation is key for ensuring continuity in government operations. 7. Rick values the trust placed in him to expand his role. 8. The future of AV projects in local government looks promising. 9. Continuous learning is vital in the fast-evolving tech landscape. 10. Networking and seeking help from others can enhance career growth.

3 Jul 2026 - 19 min
episode Understanding the Role of County Government (with Melissa Agard) | Ep. 86 artwork

Understanding the Role of County Government (with Melissa Agard) | Ep. 86

Summary In this episode of Ground Floor Government, host Hugh Plappert interviews Melissa Agard, County Executive of Dane County, Wisconsin. They discuss Melissa's journey from being a recipient of local government services to leading the county. The conversation covers the breadth of county government services, the importance of crisis management, and the successes achieved in the community. Melissa emphasizes the need for compassion and service in local government, encouraging individuals, especially single mothers, to pursue careers in public service. The episode concludes with a call to action for community engagement and support. Takeaways 1. Working in local government has a unique impact on lives. 2. County government oversees a wide range of services. 3. Crisis management is a critical aspect of local government. 4. Successes in local government often go unnoticed. 5. Local government operates as a service industry. 6. Compassion and curiosity are essential in public service. 7. Single mothers can have successful careers in local government. 8. Everyone has value and purpose in public service. 9. Community engagement is vital for local government success. 10. Local government provides opportunities for diverse careers.

1 Jul 2026 - 20 min
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