Home Care Happy Hour

Episode 15: What Great Home Care Agencies Do Differently to Win Case Manager Trust with Jonna Herbstritt

38 min · 21. apr. 2026
episode Episode 15: What Great Home Care Agencies Do Differently to Win Case Manager Trust with Jonna Herbstritt cover

Description

In this Episode, discover how proactive communication and genuine relationships with case managers can elevate your home care agency.  Special guest, Jonna Herbstritt, shares insights on avoiding pitfalls and improving client outcomes through honest dialogue and caregiver personality matching. Learn practical strategies to enhance service quality and reputation, attract more referrals, and retain top caregivers.

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episode Emergency Podcast: Indiana's Medicare Crisis... The Freeze, the Deadline, and What Home Health Agencies Need to Know artwork

Emergency Podcast: Indiana's Medicare Crisis... The Freeze, the Deadline, and What Home Health Agencies Need to Know

Indiana home health agencies are facing an unprecedented challenge. While the state requires Medicaid-enrolled home health agencies to maintain active Medicare enrollment by July 1, 2026, CMS has imposed a nationwide freeze on new Medicare enrollments. What does this mean for providers caught in the middle? In this episode of Home Care Happy Hour, we break down the Medicare enrollment moratorium, Indiana's Medicare requirement, who may qualify for the state's grace provision, and the steps agencies should be taking right now to protect their Medicaid reimbursement and stay compliant. If you're a home health agency owner, administrator, or compliance professional in Indiana, this is an update you can't afford to miss!

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