Inside the Messy Middle: Leadership Lessons from the Field
Meet Abhinav Roy, an accomplished portfolio delivery lead with international experience in the banking industry and financial services industry, helping teams and organizations build the capability, clarity, and confidence to deliver at scale. With his support, they learn how to shift perspectives, embrace change, and create meaningful transformation. His global experience spans India, Europe, the US, and Australia, and he wears many hats - Enterprise Agile Coach, Leadership Coach, and a Certified Yoga Instructor! 4 key highlights in this deeply honest and reflective conversation: 1. Vulnerability is a leadership accelerator, not a liability. Abhinav’s turning point came when a team member told him he appeared “very robotic” and overly certain. That moment pushed him to show more of his human side — honesty, imperfection, presence. This experience reshaped his coaching style into what he calls hands‑on leadership — mentoring, modeling, and being human alongside his teams. 2. Culture and identity shape how we lead — and how we’re received. Growing up in a disciplined academic family in Bihar, India, and later working across India, Europe, the US, and Australia taught Abhinav to deeply respect context. He learned to interpret directness, silence, disagreement, and feedback through a cultural lens — a skill that makes cross‑border collaboration far more effective. 3. Middle managers carry invisible emotional labor — and credibility is the antidote. Abhinav names the unique tension of the messy middle: “Absorb the ambiguity from the top and the frustration from the bottom.” This constant orbiting around others can erode one’s sense of center. His antidote: build credibility through clarity, commitment, and doing the right work even when no one is watching. 4. AI becomes empowering when you engage with it. Abhinav moved from skepticism to hands‑on experimentation, building and breaking his own AI app to truly learn how it works. As he put it, “I built it, deployed it, broke it, built it, deployed it… the best way for me to learn AI was to do it myself.” His biggest insight: AI isn’t the threat; “staying incurious… that’s the threat.” Connect with Abhinav on LinkedIn - https://www.linkedin.com/in/abhinavroy19/ [https://www.linkedin.com/in/abhinavroy19/] or at https://www.perspectivecatalyst.co/ [https://www.perspectivecatalyst.co/] Connect with me on LinkedIn - https://www.linkedin.com/in/meenakshi-iyer-northstar/ [https://www.linkedin.com/in/meenakshi-iyer-northstar/] Learn more about NorthStar Solutions and Services LLC - https://www.northstaratwork.com/ [https://www.northstaratwork.com/]
10 episodes
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