Feature Article - HR Tools - May 2026

How ICCP Helped a Member Agency

Heather Ulrich, IA&B’s Director of Career Services, sits down with Corey Donovan and Idy Iglehart of Maury Donnelly & Parr, Inc. to discuss their experience with the Insuring Careers Certification Program (ICCP). In this episode, they share how the program’s licensing and training curriculum benefits both insurance agencies and new employees, helping build knowledge, confidence, and long-term career success in the industry.

Feature Article - Multigenerational Talent - June 2026

Audio version of the feature article from IA&B's June 2026 issue of Primary Agent magazine entitled:  MULTIGENERATIONAL TALENT: The Competitive Advantage Hiding in Plain Sight The insurance workforce is changing. Learn how to gain an advantage by adapting your hiring model and introducing elastic hiring.

Coverage Corner - June 2026

Audio version of the Coverage Corner column from IA&B's June 2026 edition of Primary Agent magazine.  Claims … To Report or Not to Report?  By Bill Wilson

Don's Discussion - June 2026

Audio version of Don's Discussion, a column from IA&B's June 2026 edition of Primary Agent magazine. This month's question is: Is it OK if my employees sign applications and related documents on behalf of our insureds?

Feature Article - HR Tools - May 2026

Audio version of the feature article from IA&B's May 2026 issue of Primary Agent magazine entitled:  We’ve Got You (HR) Covered: Human Resources Tools for IA&B Members