Episode 86: The Feedback Shift: Moving from Directives to Co-Active Growth | Joel Silverstone

Episode 90: Adaptive Resilience: Navigating High-Pressure Decision-Making with Clarity | Savio P Clemente

"Performance doesn't fail first, clarity does." When disruption hits an organization, leaders often rush to fix the metrics while completely ignoring the internal chaos that degrades their team's decision-making ability. Keynote speaker, journalist, and board-certified wellness coach Savio P. Clemente joins host Josh Seldin to break down how leaders can navigate high-pressure situations, cut through cognitive overload, and stay deeply grounded when it matters most. Drawing from over 2,000 interviews with global leaders and his own powerful journey surviving cancer twice, Savio introduces the Adaptive Resilience Leadership Framework. Together, Josh and Savio explore the dangerous phenomenon of "post-decision drift," why true workplace transparency trumps curated authenticity, and the psychological power of taking physical distance from high-stakes problems. From utilizing the "ALOHA Reboot" method to embracing intentional silence as a strategic leadership tool, this episode provides an essential, human-centered playbook for maintaining operational excellence long after the immediate crisis has passed. Key Takeaways: ✅ The Clarity Fallacy: Why a drop in team performance is almost always preceded by a hidden loss of strategic and personal clarity. ✅ The Post-Decision Drift: Understanding the subtle, quiet performance drops that occur in organizations immediately following high-pressure moments. ✅ The ALOHA Reboot Framework: A step-by-step breakdown of how to Acknowledge, Listen, Open, Harness, and Act with courage during corporate disruptions. ✅ Psychological Distance: Practical techniques for separating yourself objectively from a crisis to protect decision quality and reduce cognitive overload. ✅ Embracing Silence and Stillness: Why leaders must stop trying to fill every void and instead use intentional pause to regain cognitive sharpness. ✅ Catch and Release Leadership: A paradigm shift focused on honoring the strategies that kept you safe in the past while deliberately letting go of what no longer serves your current environment. Connect with Savio P. Clemente: Website: https://www.saviopclemente.com [https://www.youtube.com/redirect?event=video_description&redir_token=QUM4Zm9rU0ZCRVVkbGpSMkFMeDZ1aUExcHRpRXxBR3JiS2FsNWRmMWVDdnZmUXVUeU95cm5kQTV2WVdrWTVORTBjUlcxdWl1ZmxYcW4tSGVuTkw4WGlqWlZ2SDFRSjlrc3phM0x0YUVUX0IwV3pEOFR5OVpoY205WVF1WXE4a0FE&q=https%3A%2F%2Fwww.saviopclemente.com%2F&v=hxECpkj8LD0] All Social Media Platforms: @thehumanresolve Contact Josh: leadinquarters@gmail.com Follow Leadership in Quarters: @leadinquarters on Instagram, YouTube, and TikTok Artwork: Adam Powell Music: bensound.com License code: SWC68MAJY14KUQXL Artist: : Benjamin Tissot #LeadershipInQuarters [https://www.youtube.com/hashtag/leadershipinquarters] #SavioPClemente [https://www.youtube.com/hashtag/saviopclemente] #AdaptiveResilience [https://www.youtube.com/hashtag/adaptiveresilience] #ExecutiveLeadership [https://www.youtube.com/hashtag/executiveleadership] #DecisionMaking [https://www.youtube.com/hashtag/decisionmaking] #CrisisManagement [https://www.youtube.com/hashtag/crisismanagement] #HealthcareLeaders [https://www.youtube.com/hashtag/healthcareleaders] #MindfulLeadership [https://www.youtube.com/hashtag/mindfulleadership] #CorporateCulture [https://www.youtube.com/hashtag/corporateculture] #JoshSeldin [https://www.youtube.com/hashtag/joshseldin] #YourGrowthAscent [https://www.youtube.com/hashtag/yourgrowthascent]

Episode 89: The 90-Day Listening Strategy: Earning Authority and Building Trust | Kurt Mosley & Neill Marshall

"Data is gonna tell you what happened and that's fine. But employees are gonna tell you why it happened. The culture's gonna live in the conversation." Executive search veterans and healthcare leadership experts Neill Marshall and Kurt Mosley join host Josh Seldin for the podcast's first dual-guest episode to break down the critical mechanics of a leader's first 90 days. Together, they challenge the classic executive trap of rushing in to make immediate changes, proving instead that sustainable, high-impact leadership starts with deep observation and intentional listening. Josh, Neill, and Kurt dive into the concept of "earned authority"—the shift from having power because of a title to having a team that willingly follows your vision. They share powerful, real-world case studies of CEOs who navigated massive structural transitions by respecting organizational history, meeting employees on familiar ground, and refusing to "shoot the messenger." From learning why walking the floor beats analyzing dashboards to understanding the difference between symptoms and actual problems, this episode provides a masterclass on how to build immediate trust, foster co-creation, and protect psychological safety during times of organizational change. Key Takeaways: ✅ Symptoms vs. Problems: Why rushing to fix an issue in the first 90 days often leads to solving the wrong problem and reopening old organizational wounds. ✅ The Power of Presence: How stepping away from dashboards and physically walking the floor allows you to discover where operational frictions truly exist. ✅ Earning Authority vs. Holding a Title: Shifting from mandated, top-down directives to an environment where your team carries out your vision because they want to, not because they have to. ✅ The Co-Creation Model: Why people naturally support what they help build, and how involving frontline employees in structural solutions creates permanent, sustainable change. ✅ Psychological Safety in Feedback: The foundational rule of organizational communication: the moment you shoot the messenger, you will never hear the truth again. ✅ The 90-Day Legacy Framework: Practical wisdom from interviewing over 100 top executives on how to establish credibility and rapport without needing to prove you are the smartest person in the room. Connect with Neill Marshall & Kurt Mosley: Website: https://healthsearchpartners.com/ [https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqbjE5WWZHaHdOSWlfS3RBZHZBRVhNZVVWME1KUXxBQ3Jtc0ttbnRRc2dkdUlPVzVDT28xUjRUNjB6OTJFRVBtei1rUnNTdEpaNURkcHFxRS1qY1FQdFJkSVJlWTZvXzVkZi1qaW85OFF5YTg2UVJGeF9DemNnbVFmV0d1bEdMclBRbXB1Y1RfRE1EOUdNOW1SRjN5cw&q=https%3A%2F%2Fhealthsearchpartners.com%2F&v=jsco1t6ZsHg] Neill Marshall LinkedIn: / neillmarshall [https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqbHpkYnRCN21TaGtIbXZPNUlrSWdTYzhrYVR6d3xBQ3Jtc0tsWEZPWGVKZ24zZi1lOS1NT3Brb2JKMmZKYXVXdWUxLTFpcnpYdV9DRmJlcGh1eFJ3RG9nSS1PcXdna0k3ajdBZ0wxM1BxNFRWNFduRmx2WnNMNVhTS3hwblgwLV82WE5HVkxkTnlJYTAteDl2bUFtcw&q=https%3A%2F%2Fwww.linkedin.com%2Fin%2Fneillmarshall%2F&v=jsco1t6ZsHg] Kurt Mosley LinkedIn: / kurt-mosley-01893212 [https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqbkRPQm5OblFSRng3Vy14dVY2bEtxcWdkWXh6d3xBQ3Jtc0trRTRhemtxcGh0MVhPM3V5ejhvalBVWFE4c3pJUXNDQnFLZVpzbDRvVkZHMG1oVWd4VHJYR3BJMTlEbUtBc3pwY2ZMdm83OUtacDg5Y0J5QzlBaVJDSFRJT1pGRmlwTDJMaldmeHJjZ0ZqSF9TV3AtMA&q=https%3A%2F%2Fwww.linkedin.com%2Fin%2Fkurt-mosley-01893212&v=jsco1t6ZsHg] Contact Josh: leadinquarters@gmail.com Follow Leadership in Quarters: @leadinquarters on Instagram, YouTube, and TikTok Artwork: Adam Powell Music by: Bensound License code: SQOLLV0IPAW8VKX6 Artist: : Benjamin Tissot #LeadershipInQuarters [https://www.youtube.com/hashtag/leadershipinquarters] #NeillMarshall [https://www.youtube.com/hashtag/neillmarshall] #KurtMosley [https://www.youtube.com/hashtag/kurtmosley] #HealthSearchPartners [https://www.youtube.com/hashtag/healthsearchpartners] #ExecutiveLeadership [https://www.youtube.com/hashtag/executiveleadership] #EarnedAuthority [https://www.youtube.com/hashtag/earnedauthority] #First90Days [https://www.youtube.com/hashtag/first90days] #ActiveListening [https://www.youtube.com/hashtag/activelistening] #ChangeManagement [https://www.youtube.com/hashtag/changemanagement] #CoCreation [https://www.youtube.com/hashtag/cocreation] #CorporateCulture [https://www.youtube.com/hashtag/corporateculture] #HealthcareLeaders [https://www.youtube.com/hashtag/healthcareleaders] #JoshSeldin [https://www.youtube.com/hashtag/joshseldin]

Episode 88: The Strategic Pause: Navigating Chaos and High-Stakes Leadership | Norman Leach

"Too many people think that as a leader, they have to have an instantaneous answer, and most leaders don't. High-performance teams take that moment to reflect." Polymath, author, and turnaround strategist Norman Leach joins host Josh Seldin to break down how leaders can navigate periods of rapid change, chaos, and uncertainty without falling into the trap of desperate, knee-jerk decision-making. Norman pulls from his diverse background across the corporate sector and his real-world experience as an EMT to share why the most critical tool in a crisis isn't speed—it's the strategic pause. Josh and Norman explore why North American corporate culture struggles with silence, how to establish an honest and psychologically safe communication loop from the top down, and the power of rolling up your sleeves to get in the arena with your team. From building diagnostic "dashboards" that act as low-tire-pressure warning lights for your business to knowing when a leader needs to swallow their ego and step aside for an expert, this episode serves as a masterclass on resilient, human-centered leadership in a volatile world. Key Takeaways: ✅ The Danger of Knee-Jerk Reactions: Why rushing into immediate tactical changes out of desperation increases organizational chaos and destroys team trust. ✅ The Binocular Approach: Lessons from the first responder world on why stopping to evaluate a scene before jumping in saves businesses millions of dollars and protects livelihoods. ✅ Embracing the Strategic Pause: Overcoming the cultural discomfort with silence to leverage it for holistic, future-focused thinking. ✅ Radical Honesty in Crisis: Why hiding the truth from your team breeds panic, and how transparent communication builds unbreakable commitment. ✅ Leading in Work Boots, Not Guccis: The necessity of human-centered visibility, rolling up your sleeves, and standing on the front lines with your workforce during a downturn. ✅ Ego vs. Credibility: A real-world look at how the best leaders prioritize organizational safety and brand reputation over personal optics by empowering the right experts at the right time. Connect with Norman Leach: LinkedIn: linkedin.com/in/normanleach Contact Info and Websites: https://hihello.com/p/3d8a212c-e541-4... [https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqbFU3T3B2SDItZm95a3pSZTdKT3Vnc1VRVmhCUXxBQ3Jtc0trX0NLcXkwb191VERUek9HbnVRQlgxRVRVSXdLS2U1Z2stQzVGT2R6MzllY1Izanl3dnNCUVdOcVhVVXJySFJuSmZMNUlYMTltMHNaUDZPcE56dVpjdWs5bXNGd1p4OXN4N0ZFay1FWHlvZzFNcVRKYw&q=https%3A%2F%2Fhihello.com%2Fp%2F3d8a212c-e541-4377-bf22-dc477e9f38b0%3Freferer%3Demail_signature%26source%3Dmanual&v=ljUEYkuRTW4] Contact Josh: leadinquarters@gmail.com Follow Leadership in Quarters: @leadinquarters on Instagram, YouTube, and TikTok Artwork: Adam Powell Music by: Bensound.com/free-music-for-videos License code: DCXT7JZR72DWZTFP Artist: : Benjamin Tissot #LeadershipInQuarters [https://www.youtube.com/hashtag/leadershipinquarters] #NormanLeach [https://www.youtube.com/hashtag/normanleach] #CrisisLeadership [https://www.youtube.com/hashtag/crisisleadership] #ChangeManagement [https://www.youtube.com/hashtag/changemanagement] #StrategicThinking [https://www.youtube.com/hashtag/strategicthinking] #TransparentCommunication [https://www.youtube.com/hashtag/transparentcommunication] #HumanCenteredLeadership [https://www.youtube.com/hashtag/humancenteredleadership] #CorporateCulture [https://www.youtube.com/hashtag/corporateculture] #BusinessStrategy [https://www.youtube.com/hashtag/businessstrategy] #JoshSeldin [https://www.youtube.com/hashtag/joshseldin] #YourGrowthAscent [https://www.youtube.com/hashtag/yourgrowthascent]

Episode 87: Leading Beyond Survival: Swapping the Monkey Brain for Psychological Safety | Dr Luissa Kiprono

"Survival mode leadership is reactive. It's not intentional. Decisions are made through urgency, scarcity, and fear of failure instead of bringing together the mission, the values, and the people around you." High-risk pregnancy physician specialist, Air Force veteran, and author Dr. Luissa Kiprono joins host Josh Seldin to explore what it truly means to lead beyond survival mode. Dr. Kiprono draws on her incredible journey—from surviving communist Romania to overcoming personal trauma—to dissect the underlying neuroscience of how fear paralyzes modern workplace cultures. Josh and Dr. Kiprono break down why the primitive "monkey brain" defaults to fight-or-flight reactions during high-stakes corporate pressure, and how conscious leaders can train themselves to find the space between action and reaction. They discuss the deep systemic cost of suffocating, toxic workplace environments—such as the "glorified suffering" and malignant blame cultures historically found in medical residencies—and contrast them with thriving organizations built on vulnerable communication, mutual trust, and robust succession planning. From learning how to defuse your own internal projection traps to empowering the "schedulers" and frontline technicians in your organization, this episode offers a vital, trauma-informed blueprint for building a resilient, psychologically safe culture. Key Takeaways: ✅ The Primitive Brain Trap: Understanding the neuroscience of why your "monkey brain" defaults to reactionary, fear-based decisions under pressure rather than leveraging the prefrontal cortex. ✅ Pausing the Reflex: Practical, learned behaviors—like taking a tactical timeout or sleeping on a hot email—to create space between a high-stakes trigger and a civilized reply. ✅ The Palpable Room Temperature: Recognizing how hypervigilance, workplace gossip, and fear of punishment destroy team engagement and cause employees to wait for the other shoe to drop. ✅ Dethroning the Rite of Passage: Why thriving organizations must shift away from historical "malignant environments" that glorify past suffering as a prerequisite for current success. ✅ Eradicating the Word "Just": How top-tier leaders build deep trust and uncover the hidden risks below the surface by eliminating self-diminishing language from frontline staff. ✅ Thriving Through Adversity: Shifting the leadership paradigm to realize that a healthy culture isn't defined by the absence of challenges, but by the presence of collaborative resilience when things break down. Connect with Dr. Luissa Kiprono: Websites: www.drluissak.com www.telemedmfm.com HQ Hub: https://linktr.ee/drluissak [https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqbkpFX3BPTFJ2NXFyemlVdVUxR3VSSTNKZ1lSd3xBQ3Jtc0trRTFvd1B5ZXNBeGlwY3hibDRTSmlDOGpCREVfZllRbkdFczE3ZUNIMEpOb3BKdDJRRW9QTnZ2dVNJdHdwcWs4UFVXUXVpZnVneXY3MkcxazN3RFhidllMa3FCbGctcmtHTjhodFVILUFDZHd0YU9WWQ&q=https%3A%2F%2Flinktr.ee%2Fdrluissak&v=aHCpHLCI9wY] Book: Special Ed (Signed + Bookmark): https://drluissak.com/book-us/ [https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqbnFNWmtJc3ZOeDNhcGVqUEtlUG5XVXBjWEhSd3xBQ3Jtc0trQmo4bUtqWGl1TzNHRGZ5QzBSNVY0WjFDYUR0UzY1N25WaEg0ZzBrVjVBVlpJSm9BZUpiSzloWkYzMjRHWndoOXZld0VhMFRfbGQzTXhwR2xDcngtR0tvY0Y1amJNRmdBWnB6em9QSHE2Nnd2M0tPdw&q=https%3A%2F%2Fdrluissak.com%2Fbook-us%2F&v=aHCpHLCI9wY] Apple: https://books.apple.com/us/audiobook/... [https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqbm01TUtKTllnbGdtZ2RMeFFSSldlOGh3MGVld3xBQ3Jtc0tsNGM1RWhJZHFoRm8zajQ5bWs0NUU1Q212ZlhvYlJPTGdXdFZfUVJTMHo4eUd0QnQwZ1ZOcFJIbWZ0aVhVZlhTa3NHeVpWLU94QWxyWFFxd2FUdVkzaWwzWEZaSWI5VHFHRmZvSkxqR3dub25hdEpOVQ&q=https%3A%2F%2Fbooks.apple.com%2Fus%2Faudiobook%2Fpush-then-breathe-&v=aHCpHLCI9wY] trauma-triumph-and-the-making/id1734426832 Spotify: https://open.spotify.com/show/0EOlEcb... [https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqbDFrd2VKTWh6SEFjanVBN3ZhR2xrOUYycnBnUXxBQ3Jtc0ttOW95VHljOGhSVS1NYmczWjdqMDRNd0xIRGptWWlncUlxWmNoZ1VSb28wLWxPRlhZNllRSXhlNTB4bll5MkJoWVlsZXVGaGFKRTFYbmRibFlMTHJJVFZfRlZoZk1pOUE4SDZfV212bDNNNWw0LW5iUQ&q=https%3A%2F%2Fopen.spotify.com%2Fshow%2F0EOlEcbqr7h89mYoLwATcJ%3Fsi%3Dbd5c6e6d53934710&v=aHCpHLCI9wY] LinkedIn: www.linkedin.com/in/dr-luissa-k-mfm-author-leader Facebook: www.facebook.com/luissa.kip Instagram: www.instagram.com/drluissak/ Contact Josh: leadinquarters@gmail.com Follow Leadership in Quarters: @leadinquarters on Instagram, YouTube, and TikTok Artwork: Adam Powell Music: Bensound License code: CACCELOIJIRNMRRT Artist: : Benjamin Tissot #LeadershipInQuarters [https://www.youtube.com/hashtag/leadershipinquarters] #DrLuissaKiprono [https://www.youtube.com/hashtag/drluissakiprono] #LeadingBeyondSurvival [https://www.youtube.com/hashtag/leadingbeyondsurvival] #PsychologicalSafety [https://www.youtube.com/hashtag/psychologicalsafety] #NeuroscienceOfLeadership [https://www.youtube.com/hashtag/neuroscienceofleadership] #TraumaInformedLeadership [https://www.youtube.com/hashtag/traumainformedleadership] #CorporateCulture [https://www.youtube.com/hashtag/corporateculture] #ExecutiveCoaching [https://www.youtube.com/hashtag/executivecoaching] #VulnerableLeadership [https://www.youtube.com/hashtag/vulnerableleadership] #JoshSeldin [https://www.youtube.com/hashtag/joshseldin] #YourGrowthAscent [https://www.youtube.com/hashtag/yourgrowthascent]

Episode 86: The Feedback Shift: Moving from Directives to Co-Active Growth | Joel Silverstone

"Leaders often hinder team motivation by projecting their own logic and values onto others instead of using curiosity to uncover individual drivers." Communication coach and former actor Joel Silverstone joins host Josh Seldin to transform how leaders approach motivation and professional accountability. Joel pulls back the curtain on the psychology of human behavior, showing leaders how to move away from rigid, directive feedback and step into a co-active, conversational framework focused on future growth. Josh and Joel explore why projecting your own personal motivations onto a team member fails, how to master the art of remaining deeply present and listening actively, and the power of being soft on the person while remaining hard on the problem. From utilizing curiosity as a tool to uncover hidden professional drivers to navigating high-stakes feedback conversations, this episode provides a sharp, real-world playbook on how to build a sustainable, high-performing culture through authentic communication. Key Takeaways: ✅ The Projection Trap: Why assuming your team members are motivated by the same logic and values as you is a major leadership blind spot. ✅ Curiosity Over Certainty: How replacing assumptions with genuine curiosity allows you to uncover what actually drives individual performance. ✅ The Co-Active Feedback Model: Shifting away from top-down directive feedback to a collaborative, growth-focused conversation. ✅ Deep Presence in Communication: Strategies for overcoming the internal noise to listen actively and remain fully present with your team. ✅ Soft on Person, Hard on Problem: A communication framework for protecting human relationships and psychological safety while maintaining uncompromising standards for performance. ✅ Unlocking Team Motivation: Practical tools from the world of performance and coaching to transform how your team engages with constructive criticism. Connect with Joel Silverstone: LinkedIn: / joelsilverstone [https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqblg1Mlk3X1lIWnJfb2puUm1TdENZMFVKazZtd3xBQ3Jtc0trM190ZExUZkV4ODkzZmhwSVp0Yy1ZTVozeGhaY05CcFJSeWdnb0kzVFQwdUxYYnpZMUpOOHZIWFpUd0h1VjE0STJ6WmxFY0RiV2swUXlWdVlMX1lrZkFsRzl3ZjZpODVIeDVEV0RYSjE3LWRLTWN1MA&q=https%3A%2F%2Fwww.linkedin.com%2Fin%2Fjoelsilverstone%2F&v=FCZx_Ac_xHk] Website: https://thisfeelsright.ca/ [https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqa1kxdFQtOGJnX2FPZHNjaTY4NTlicFMtWHJuZ3xBQ3Jtc0ttWUpqU3FISTktODlwS0hSZ1h6eVp0cllrVmFhd0doWW9ZZGl3WC1JVHgzeHFfZGFtbjdkNy1iekR2QXdESTBJandJTnozLXhXTHBtS0tXQnBtcDNQdGNKTm5MQThoalZFaW9LQWFpYV9mMU9yenJOQQ&q=https%3A%2F%2Fthisfeelsright.ca%2F&v=FCZx_Ac_xHk] Instagram: / this.feels.right [https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqbW1sV1REa255aUNGVjNBRXJVWmJsNzhKc1VmZ3xBQ3Jtc0ttQ2txVUlSdVFSM1NjbWlkRWJWT091WEJLM3JLSEFHRHlpU1JpUTVfanhfLWdWbXY1ZFdPRVJILWw3ZVMyS0RjaTEzVFRISS04QTRaeEh1bjdhbHhZRHRGMEd0c3czbExtclVCQV9KUUt1bFlLSUdBOA&q=https%3A%2F%2Fwww.instagram.com%2Fthis.feels.right%2F&v=FCZx_Ac_xHk] Contact Josh: leadinquarters@gmail.com Follow Leadership in Quarters: @leadinquarters on Instagram, YouTube, and TikTok Artwork: Adam Powell Music I Use: Bensound.com/royalty-free-music License code: XLTFEA63G4NDR8GZ Artist: : Benjamin Tissot #LeadershipInQuarters [https://www.youtube.com/hashtag/leadershipinquarters] #JoelSilverstone [https://www.youtube.com/hashtag/joelsilverstone] #EffectiveFeedback [https://www.youtube.com/hashtag/effectivefeedback] #TeamMotivation [https://www.youtube.com/hashtag/teammotivation] #CoActiveCoaching [https://www.youtube.com/hashtag/coactivecoaching] #CorporateCulture [https://www.youtube.com/hashtag/corporateculture] #ExecutiveCoaching [https://www.youtube.com/hashtag/executivecoaching] #CommunicationSkills [https://www.youtube.com/hashtag/communicationskills] #JoshSeldin [https://www.youtube.com/hashtag/joshseldin] #YourGrowthAscent [https://www.youtube.com/hashtag/yourgrowthascent]