Emelie Skoghag: How Legal Technologists Transform Law Firms

Emelie Skoghag: How Legal Technologists Transform Law Firms

We explore the craft of legal technology with Emelie Skoghag, from mapping real workflows to building AI-enabled processes that people actually use. We share how gamified adoption, flexible data handling, and a focus on return on experience lift quality, confidence, and speed. • defining the legal technologist role at the law–tech edge • mapping core processes before choosing tools • balancing firm standards with partner preferences • using gamification to drive engagement and learning • measuring ROI alongside ROE to capture experience • handling unstructured client data with flexible workflows • how AI reshapes junior work and reduces stress • why lawyers are more open to change than assumed

Olivia Dhein: Lawyers, AI, And The New Non‑Negotiable

We chart how AI moved from “innovation” to a non‑negotiable capability for practising lawyers, and why choosing the right use case matters more than hype. Olivia Dhein shares how Big Law deploys enterprise‑grade AI, trains teams, and balances risk with results. • defining AI as business continuity not innovation  • mapping tasks to model strengths across drafting, review, translation, research  • larger context windows raising draft quality and speed  • hallucinations trending below human error on bounded tasks  • human‑in‑the‑loop risks and measurement bias  • confidentiality solved via enterprise tools, not consumer chatbots  • client demands for responsible use and AI‑checked advice  • training juniors for verification, prompting and judgment  • future signals: reasoning research, MoE, multimodality

Owen King: How a Family Law Firm Turned AI into a Digital Team Member

What does real progress look like when a law firm embraces AI without losing its human centre? We sit down with Owen King, Group Operations Director at April King Legal, to trace a family firm’s journey from dining-room floppy disks to a national private client practice that runs on clarity, empathy and smart systems. Owen shares how the team navigated post-COVID expectations, made video-first appointments feel personal, and built specialist capacity in tax and probate while keeping advice simple and outcomes transparent. We also dig into the bigger questions shaping legal tech: why specialism beats hype, what data security really means for client trust, and how pricing models and onboarding can make or break adoption. Owen explains where AI could go next in private client work, especially where complex calculations and document-heavy workflows can benefit from targeted automation with human oversight.

Robert Hogarth: Will AI Force Lawyers to Raise Their Game?

Join Philip Young, CEO and Co-Founder of Garfield AI, as he speaks with Robert Hogarth, former senior partner at RPC and now founder of Settle Index. Robert explains how Settle Index evolved from a lawyer-driven modelling tool into a system that can read pleadings, build decision-tree models, and generate settlement values with minimal human input. Philip and Robert discuss why traditional financial modelling rarely happens in practice, how AI is enabling more rational settlement decisions, and what happens when the software is tested against real-world, previously settled cases. They also explore recent AI policy changes, whether LLM-generated legal analysis can rival that of senior counsel, and how this technology may push lawyers to raise their game.

Alex Monaco: Grapple and the Future of Consumer Legal Tech

Philip Young sits down with solicitor and law-tech entrepreneur Alex Monaco to explore how AI is reshaping access to justice for ordinary people. Alex traces his journey from criminal defence to founding Monaco Solicitors and explains how COVID-era chaos revealed a huge unmet need for fast, affordable legal help. Philip and Alex discuss their shared belief that lawyers do not “own” the law and why AI is beginning to dismantle long-standing barriers to representation. Alex reflects on using Garfield to recover long-stalled debts, the importance of approachability in legal design, and why tools that are friendly, fast, and inexpensive increasingly outperform traditional firms.