Tenure, Trust & the Truth About Multifamily

The Cost of Waiting: Why Preventive Maintenance Matters to Asset Performance

In the 20th episode of On Air with Jackie Ware, Jackie Ware sits down with Jody Spivey of CAMP Facility Services to discuss the cost of waiting on preventative maintenance in multifamily. From roofing and water intrusion to curb appeal, make-readies, resident retention, and emergency spend, Jackie and Jody explore how proactive planning helps owners and operators protect asset value, reduce risk, and avoid larger financial challenges down the road.

Tenure, Trust & the Truth About Multifamily

In this episode, Jackie sits down with Pegasus associates Kristy Dale, Zayna Tankoh, Chris Cheatham, and Ricardo Gamez for a candid conversation on tenure, trust, and the real work behind multifamily. Together, they discuss how the industry has changed, what resident experience really requires, the importance of onsite and corporate partnership, and what it takes to build teams where people stay, grow, and lead.