Outfitter Pros Podcast

What Your Customers Really Want From Your Business

5 min · 25. juni 2025
episode What Your Customers Really Want From Your Business cover

Description

Do you truly understand what drives your customers to book trips? Spoiler alert: it’s not just the size of the fish or intensity of the rapids! In today’s episode, discover the real reasons customers choose you, how to align your marketing to match their actual desires, and why personable guides and clear expectations can transform your business. Plus, get a quick actionable tip to immediately upgrade your messaging.

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34 episodes

episode #25 - Zachary Collier artwork

#25 - Zachary Collier

In this episode, we get to speak with  @ZacharyCollier  [https://studio.youtube.com/channel/UCigOCoTILyEriSSgPY-Fyow] of Northwest Rafting Company. He shares his journey of becoming a raft guide and ultimately starting his own rafting business! It's a wealth of wisdom for anyone looking to learn more about running and sustaining a successful Outfitter business. From the outdoor industry marketing strategies he's used to the focus on training his staff to deliver stellar services, this episode covers it all. You can learn more about Zach and his business with the links below: Northwest Rafting Company Website [https://www.nwrafting.com/⁠] YouTube Channel: @ZacharyCollier [https://www.youtube.com/@ZacharyCollier] (Be sure to subscribe to it 😎) Instagram: https://instagram.com/northwest.rafting.company [https://instagram.com/northwest.rafting.company] Facebook: https://www.facebook.com/nwrafting [https://www.facebook.com/nwrafting] Email: info@nwrafting.com

28. aug. 202452 min