Cover image of show Plan 10

Plan 10

Podcast by Plan 10 Creative

English

Business

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About Plan 10

Providing creativity to the world

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5 episodes

episode Empathy in Action: Building a Culture of Care with Chelsea at Plan 10 artwork

Empathy in Action: Building a Culture of Care with Chelsea at Plan 10

The Plan 10 Creative podcast episode features a conversation between two individuals, one of whom is Chelsea, a member of the Plan 10 team for almost seven years. The conversation revolves around Chelsea's role within the company and her unique contributions to the team. They discuss how Chelsea's initial involvement with Plan 10 evolved from a joke into a reality, highlighting her diverse skill set and her ability to handle various tasks within the company. The conversation delves into the importance of human connection and empathy in their work, emphasizing the role of caring for people in their creative process. They explore Chelsea's approach to problem-solving, which is rooted in empathy and a genuine desire to help others. The discussion touches on the significance of fostering a culture of empathy and customer service within the company, where every client is treated as part of the team. They also discuss the qualities they look for when adding new members to the team, focusing on individuals who possess a solution-oriented mindset and demonstrate empathy towards clients and teammates alike. Throughout the conversation, there's an emphasis on the human element of their work, highlighting the importance of maintaining a connection with clients and prioritizing their satisfaction. Overall, the podcast provides insights into Chelsea's role within Plan 10, her approach to problem-solving, and the importance of empathy and human connection in their creative process. It offers a glimpse into the company's culture and values, centered around caring for people and delivering exceptional service to clients.

18 Mar 2024 - 21 min
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