Pragmatics Podcast

6 Books That Changed How We Think About UX

In this episode, we dive into six incredible books that have profoundly impacted how we approach design, UX, and creative problem-solving. Whether you're looking for actionable insights, inspiring stories, or new perspectives, these recommendations are sure to spark ideas for your work and life. Chapters 0:00 - Intro and Context 0:41 - Book 1: Figure It Out by Steven P. Anderson and Karl Fast 4:22 - Book 2: Change by Design by Tim Brown 7:54 - Book 3: Life and Death Design by Katie Swindler 13:46 - Book 4: Don’t Make Me Think by Steve Krug 17:02 - Book 5: A Tale for the Time Being by Ruth Ozeki 22:00 - Book 6: How to Keep House While Drowning by KC Davis 28:02 - Bonus Mention: Articulating Design Decisions by Tom Greever 28:33 - Conclusion and Wrap-Up Books and Podcast Links Figure It Out by Steven P. Anderson and Karl Fast * 🎧 Listen to the author at UX Podcast - Episode 242: https://uxpodcast.com/242-figure-it-out-anderson-fast/ [https://uxpodcast.com/242-figure-it-out-anderson-fast/] * 📖 Buy the book: https://rosenfeldmedia.com/books/figure-it-out/ [https://rosenfeldmedia.com/books/figure-it-out/] Change by Design by Tim Brown * 🎧 Listen to the author at Design Matters with Debbie Millman: https://podcasts.apple.com/us/podcast/tim-brown/id328074695?i=1000320035482 [https://podcasts.apple.com/us/podcast/tim-brown/id328074695?i=1000320035482] * 📖 Buy the Book: https://www.ideo.com/journal/change-by-design [https://www.ideo.com/journal/change-by-design] Life and Death Design by Katie Swindler * 🎧 Listen to the author at Rosenfeld Review: https://www.iheart.com/podcast/269-the-rosenfeld-revie-30129434/episode/katie-swindler-life-and-death-design-88718789/ [https://www.iheart.com/podcast/269-the-rosenfeld-revie-30129434/episode/katie-swindler-life-and-death-design-88718789/] * 📖 Buy the book: https://rosenfeldmedia.com/books/life-and-death-design/ [https://rosenfeldmedia.com/books/life-and-death-design/] Don’t Make Me Think by Steve Krug * 🎧 Listen to the author at MarketingSherpa Interview: https://extraordinarybusinessbooks.com/episode-35-dont-make-me-think-with-steve-krug/ [https://extraordinarybusinessbooks.com/episode-35-dont-make-me-think-with-steve-krug/] * 📖 Buy the book: https://sensible.com/dont-make-me-think/ [https://sensible.com/dont-make-me-think/] A Tale for the Time Being by Ruth Ozeki * 🎧 Listen to the author at Identity Theory Interview: https://www.identitytheory.com/ruth-ozeki-interview-time-being/ [https://www.identitytheory.com/ruth-ozeki-interview-time-being/] * 📖 Buy the book: https://www.penguinrandomhouse.com/books/312488/a-tale-for-the-time-being-by-ruth-ozeki/ [https://www.penguinrandomhouse.com/books/312488/a-tale-for-the-time-being-by-ruth-ozeki/] How to Keep House While Drowning by KC Davis * 🎧 Listen to the author at How to Be a Better Human: https://www.ted.com/podcasts/how-to-be-a-better-human/how-to-keep-house-while-drowning-w-kc-davis-transcript [https://www.ted.com/podcasts/how-to-be-a-better-human/how-to-keep-house-while-drowning-w-kc-davis-transcript] * 📖 Buy the book: https://www.strugglecare.com/book [https://www.strugglecare.com/book] Articulating Design Decisions by Tom Greever * 📺 Watch our video: https://www.youtube.com/watch?v=PYZHc6bajCY [https://www.youtube.com/watch?v=PYZHc6bajCY] * 🎧 Listen to the author at UX Podcast - Episode 302: https://uxpodcast.com/302-articulating-design-decisions/ [https://uxpodcast.com/302-articulating-design-decisions/] * 📖 Buy the book: https://www.oreilly.com/library/view/articulating-design-decisions/9781492079217/ [https://www.oreilly.com/library/view/articulating-design-decisions/9781492079217/] If you found this helpful, don’t forget to like, subscribe, and share! 🎨💡

Our UX studio is using AI in UX Research. Here's what we're learning…

Join Charlie Gedeon and Allan Macdonald, co-founders of Pragmatic Studio, as they unpack the practical applications of AI in UX research workflows. Through hands-on demonstrations, they explore how AI tools like ChatGPT, Dovetail, and FigJam can augment—not replace—qualitative research processes. Chapters: 0:00 Intro 01:54 Setting up a workspace in Notion 4:25 Using ChatGPT to generate interviews 11:23 Transcribing and tagging interviews in Dovetail 22:26 Note-taking in Notion 24:35 Brainstorming with ChatGPT for theme analysis and reflection 26:36 Organizing and facilitating analysis with FigJam 36:13 When to use AI and how to avoid errors with it 37:54 Q&A Start 39:05 Question: What's your perspective on Notion's new templates and AI? 43:22 Question: Have we tried the AI integration in MIRO? 46:30 Question: How do we integrate our UX/UI process in products where there is an accompanying hardware? 52:47 Closing Key Topics of Discussion: * Creating better interview scripts with AI-assisted brainstorming * Leveraging AI for efficient interview analysis and insight generation * Using collaborative AI tools to enhance client communication * Balancing automation with human expertise in research synthesis The workshop offers a nuanced perspective on AI integration, emphasizing thoughtful implementation while acknowledging the importance of human judgment, ethical considerations, and potential biases. Rather than positioning AI as a replacement for human researchers, the presenters demonstrate how these tools can serve as powerful thinking aids that enhance the research process while maintaining the critical role of human expertise. Presented by the Association of Industrial Designers of Quebec (ADIQ), this masterclass bridges the gap between traditional industrial design and modern UX methodologies, offering valuable insights for designers across disciplines. #UXResearch #AI #DesignThinking #ADIQ #QualitativeResearch #UserExperience #DesignTools

When Machines Curate: How AI Is Redefining Musical Taste

How is AI changing the way we discover music? In this episode, we dive into the rise of algorithmic curation, its impact on musical exploration, and what it means for our sense of community and creativity. From Spotify playlists to niche discoveries, we explore the balance between machine precision and human connection in the world of music.

Overcoming the Hardest Parts of UX Design Jobs

The hardest part of UX is never designing the interface—it’s all the human factors that we need to manage. Over the last 10 years building software, we’ve come across 3 situations that consistently get in the way of great work. These are: 1. A key stakeholder isn’t making a critical decision 2. Not getting approval for user research 3. Competing constraints from different stakeholders Thank you so much for tuning in. Tell us about the struggles you’ve experienced and what you’ve done to overcome them in the comments.

What we learned running a design studio for 1 year

We've learned so much about the business of starting a studio and we wanted to share these learnings with you guys now that it's been a year. Can't wait to see how things will be in another year from now 😂. To watch our UX analyses, subscribe to our YouTube channel: https://www.youtube.com/channel/UC6pQ-KVljjtPm4wv7L7XBbw