Ep.23 Documenting Correctly

Ep.23 Documenting Correctly

Documentation errors don't just create compliance headaches—they can lead to denied claims, recoupments, and unwanted audit scrutiny. In this episode of Reimbursement Readiness, Kathleen Schaum welcomes reimbursement consultant Donna Cartwright to discuss Medicare's rules for medical record documentation, late entries, addendums, and corrections. Together, they review what auditors look for, when documentation changes are appropriate, how to properly amend records, and why waiting too long to make corrections can create significant risk. Whether you're a clinician, coder, biller, revenue cycle leader, or compliance professional, this episode offers practical guidance to help ensure your documentation accurately reflects the care provided and stands up to audit review. Topics include: * Medicare guidance on late entries, addendums, and corrections * Documentation expectations during audits and ADRs * Common documentation mistakes that raise red flags * Best practices for paper and electronic medical records * Audit risks associated with delayed documentation changes * When—and when not—to amend the medical record This episode also addresses one of the most frequently asked audit questions: Can you go back and change a medical record before submitting it for review? Episode Evaluation link: Click Here [https://forms.office.com/Pages/ResponsePage.aspx?id=hs-zYcbYwEabjd_GETWJ-J065C7wIRlHhgXb_vqW3VlUQVpJN1lRTTRSWFJNTUVNQ0RZOTJMNFhDNy4u]

Ep.22 Insurance Benefit Verification

Episode 22 of Reimbursement Readiness: Business Tips for Wound Practice focuses on one of the most overlooked causes of denied claims and repayment demands in wound care: insurance benefit verification. Kathleen Schaum is joined by Amiee Coriano, who explains why verifying more than just “active insurance” is essential before every patient encounter—especially when advanced wound therapies are involved. In this episode, Amiee walks through the hidden billing risks tied to home health episodes, hospice enrollment, and skilled nursing facility stays, and explains how these care settings can dramatically affect who is financially responsible for wound-related services and supplies. The discussion covers common coordination pitfalls, Medicare consolidated billing concerns, and the critical questions providers and revenue cycle teams should ask before treatment begins. Listeners will also learn best practices for documenting episode dates, confirming payer responsibility, coordinating with outside providers, and building structured verification workflows that protect both patient care and reimbursement.

Ep.21 Consolidated Billing

Episode 21 of Reimbursement Readiness: Business Tips for Wound Practice addresses one of the most common—and costly—sources of claim denials in wound care: Medicare consolidated billing. Kathleen Schaum is joined by reimbursement expert Yesenia Banks, who explains why many wound care stakeholders only learn about consolidated billing after claims are denied or payments are recouped. In this episode, Yesenia breaks down the fundamentals of home health and skilled nursing facility consolidated billing rules, including how payment responsibility is assigned during a defined episode of care and why verifying a patient’s status is critical before billing Medicare. She also walks through key distinctions that affect wound care services—such as what is bundled within the home health PDGM model, what remains separately payable under Medicare Part B, and how negative pressure wound therapy is handled differently depending on the care setting. The discussion also clarifies how consolidated billing functions within the SNF PDPM payment model, including the four CMS billing files used to determine which services are excluded, separately billable, or the responsibility of the facility. The episode closes with practical guidance and CMS resources to help providers avoid denials, compliance risk, and unexpected recoupments. Feedback Survey [https://forms.office.com/Pages/ResponsePage.aspx?id=hs-zYcbYwEabjd_GETWJ-J065C7wIRlHhgXb_vqW3VlUQVpJN1lRTTRSWFJNTUVNQ0RZOTJMNFhDNy4u&r56b7b01fe5534d5398344230a6e2effb=%2221%22] ------------------------------------------ Home Health Consolidated Billing list: https://www.cms.gov/medicare/payment/prospective-payment-systems/home-health/coding-and-billing-information [https://www.cms.gov/medicare/payment/prospective-payment-systems/home-health/coding-and-billing-information] Skilled Nursing Facility Consolidated Billing List https://www.cms.gov/medicare/payment/prospective-payment-systems/skilled-nursing-facility-snf/consolidated-billing [https://www.cms.gov/medicare/payment/prospective-payment-systems/skilled-nursing-facility-snf/consolidated-billing] There are four Skilled Nursing Facility Consolidated billing list files: * File #1 - Part A Stay (2026 Physician Services)(Physician Professional Services Other than Interpretation of Diagnostic Tests) These codes are not subject to SNFconsolidated billing. * File #2 - Part A Stay (2026 Physician)(Professional Component of Services to be Submitted with a 26Modifier) These odes are not subject to SNF consolidated billing. * File #3 Part A Stay (Ambulance) These codes are not subject to SNF consolidated billing. * File #4 - Part B Stay Only (Therapy) These therapy codes are subject to SNF consolidated billing and must be billed through the SNF.

Ep.20 WISeR Prior Authorization: First-Month Real Life Experience

Episode 20 of Reimbursement Readiness: Business Tips for Wound Practice delivers a timely field report on the WISER Prior Authorization Program—based on real, early experiences from stakeholders submitting requests in New Jersey, Ohio, Oklahoma, and Texas. Even listeners outside the participating states asked for this update, because the “why” behind approvals and denials is helping teams everywhere tighten documentation for reasonable and medically necessary care. Kathleen Schaum shares what she’s hearing from the first month of implementation—what surprised providers, how teams are adapting workflows, and why some are actually finding WISER beneficial (including faster clarity on coverage before purchasing a CTP). Then Kathleen interviews Kati Kauchel, DNP, FNP-C, CWS, founder of Kindling Consulting, who supports mobile wound care organizations and is actively working with groups submitting WISER requests in Texas and Oklahoma. Together, they unpack what “good” looks like under WISER: deliberate care plans, documentation that tells a clear longitudinal story, and escalation that’s clinically driven—not calendar-driven. You’ll also hear the most common patterns behind non-affirmed decisions—often not the product itself, but gaps in the record (standard of care, readiness criteria, sequencing, missing elements like vascular assessment, A1C/compression compliance, etc.). Kati closes with practical guidance to “pressure test” documentation before submission, including a provider self-assessment tool listeners can download. Episode 20 Handout WISeR Professional Self-Assessment.pdf [http://wct-us.com/wp-content/uploads/2026/02/Episode-20-Handout-WISeR-Professional-Self-Assessment.pdf]

Ep, 19 Autologous Platelet Rich Plasma (PRP) or Other Blood-Derived Products for Diabetic Chronic Wounds/Ulcers

Episode 19 of Reimbursement Readiness: Business Tips for Wound Practice tackles the surge of reimbursement questions surrounding autologous platelet-rich plasma (PRP) and other blood-derived products for diabetic chronic wounds. After the 2026 OPPS and Physician Fee Schedule changes, many outpatient departments and physician practices are evaluating whether and how to add PRP/blood-derived technologies into their treatment pathways—and Kathleen Schaum breaks down what Medicare actually allows. Kathleen answers the top five PRP reimbursement FAQs, starting with what the NCD 270.3 (effective April 13, 2021) covers—and what it does not—plus the key coding distinction between G0460 vs G0465 and what must be built into your systems (EHR/CDM/coding/billing) to bill correctly. She also clarifies the covered places of service, how multiple-procedure payment reductions can apply when more than one unit is needed, and what to know about the MUE limit of 2 for G0465. Finally, she addresses whether WISER prior authorization applies (it does not for G0465), while emphasizing that advanced therapies still require tight documentation—including medical necessity, plan of care, and a complete procedure note.