Cover image of show Retail Technology Spotlight Series

Retail Technology Spotlight Series

Podcast by Omni Talk Retail

English

Business

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About Retail Technology Spotlight Series

Omni Talk Retail's Chris Walton sits down with the people and the companies building the technologies that will shape the future of retail.

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203 episodes

episode Retail AI Is Moving Fast. Most Companies Aren’t Ready artwork

Retail AI Is Moving Fast. Most Companies Aren’t Ready

In this Retail Technology Spotlight episode, Judah Berger, AI Product Manager at Unframe.ai, joins Omni Talk to explore one of the biggest questions facing retail leaders today: how do you actually implement AI across an organization without creating operational chaos? Judah works directly with enterprises to turn AI from an exciting concept into scalable systems that solve real business problems, helping companies identify inefficiencies, design AI powered workflows, and deploy solutions employees can actually trust and use. As companies rush to adopt tools like ChatGPT and Claude, Judah explains why unrestricted experimentation can unintentionally create an “Excel on steroids” problem, where disconnected prompts and workflows multiply inconsistencies across the business. From AI governance and workflow orchestration to SKU intelligence, predictive inventory management, and a real world footwear retail case study that generated a reported 40x ROI, this episode offers a practical roadmap for retailers looking to operationalize AI responsibly while still encouraging innovation across their teams. Key Topics Covered: • 00:01:56 – The four major approaches retailers can take toward AI implementation • 00:05:21 – Balancing bottom up AI experimentation with enterprise wide governance • 00:17:40 – How organizations should identify, scope, and scale the right AI use cases • 00:21:26 – The technology, auditability, and infrastructure needed for scalable enterprise AI • 00:26:58 – Case study: How a footwear retailer used AI inventory intelligence to achieve a reported 40x ROI See our past 8 years of wonderful Spotlight Series podcast guests, featuring roughly 200 movers and shakers in retail, by clicking here. [https://omnitalk.blog/category/spotlight-series-podcast/] #retailtech #AI #retailAI #inventorymanagement #retailoperations #SKUintelligence #supplychain #predictiveanalytics #enterpriseAI #generativeAI #retailinnovation #OmniTalk #retailpodcast #AIstrategy *Sponsored Content*

18 May 2026 - 40 min
episode Half Your Ads Don't Work, So Here's How to Know Which Half Will artwork

Half Your Ads Don't Work, So Here's How to Know Which Half Will

In this Retail Technology Spotlight episode, Armen Mkrtchyan, CEO and co-founder of Extuitive, joins Omni Talk to tackle one of the oldest problems in advertising and to show how AI is finally cracking it. John Wanamaker famously said, "Half of my ads don't work. I just don't know which half." Nearly 200 years later, that problem hasn't gone away. It's actually gotten worse. Armen breaks down how Extuitive's AD Intelligence Engine uses a fusion of real consumer panel data (150,000 people, complete with purchase receipts) and brand-specific platform history to predict which ads will perform before you spend a single dollar launching them. If you're a retailer or brand marketer trying to make your ad spend work harder in a world drowning in AI-generated content, this episode is for you. 🔑 Topics covered: Why AI-generated personas push everyone toward the mean, and why that's a problem How Extuitive's fusion model combines real consumer data with brand-specific ad history The pre-validation approach: submit 200 ads, launch only the ones that will actually work How to optimize for awareness vs. conversion depending on your campaign goals What you need (6 months of ad history, ~250 ads) to get started 🎧 Don't forget to like, comment, and subscribe for more retail tech insights! #retailtech [https://soundcloud.com/tags/retailtech] #digitaladvertising [https://soundcloud.com/tags/digitaladvertising] #retailmarketing [https://soundcloud.com/tags/retailmarketing] #adspend [https://soundcloud.com/tags/adspend] #predictiveanalytics [https://soundcloud.com/tags/predictiveanalytics] #omnitalk [https://soundcloud.com/tags/omnitalk] #retailai [https://soundcloud.com/tags/retailai] #contentmarketing [https://soundcloud.com/tags/contentmarketing] #ROAS [https://soundcloud.com/tags/ROAS] #retailpodcast [https://soundcloud.com/tags/retailpodcast] #brandmarketing [https://soundcloud.com/tags/brandmarketing] #Extuitive [https://soundcloud.com/tags/Extuitive] #metatiktokads [https://soundcloud.com/tags/metatiktokads] #retailtechnology [https://soundcloud.com/tags/retailtechnology] Music by hooksounds.com *Sponsored Content*

21 Apr 2026 - 34 min
episode AI Is Finally Coming for One of Retail's Most Broken Jobs And It's About Time | Spotlight Series artwork

AI Is Finally Coming for One of Retail's Most Broken Jobs And It's About Time | Spotlight Series

In this Retail Technology Spotlight episode, Jeff Fish, co-CEO of Intelo.ai, and Noah Herschman, Head of Merchandise Strategy at Intello AI, join Omni Talk to tackle one of retail's most persistently under-teched problems: merchandise planning and allocation. From spreadsheet-driven chaos to agentic AI, Jeff and Noah break down why merchandise planning has been left behind by technology for nearly 30 years, how AI is finally changing that, and what retailers can actually do right now to drive real results — including a 47% reduction in stockouts and a 42% reduction in broken sizes. If you've ever wondered whether AI can finally make life better for merchandise planners, allocators, and buyers, this episode is for you. 🔑 Topics covered: * Why merchandise planning has been "under-teched" for decades * The art vs. science balance that makes AI transformation so hard — and so valuable * How agentic AI and agent-to-agent protocols are changing real-time planning collaboration * Why inventory rebalancing and size curve optimization are low-hanging fruit for luxury and specialty retailers * How Intelo.ai deploys in as little as three weeks — and what results look like 🎧 Don't forget to like, comment, and subscribe for more retail tech insights! #retailai #merchandiseplanning #retailtech #agenticai #omnitalk #supplychain #retailinnovation #inventoryoptimization #Inteloai #retailpodcast

6 Apr 2026 - 35 min
episode How AI Can Tell You WHERE to Use AI in Your Retail Operations With Duvo CEO Tomáš Čupr artwork

How AI Can Tell You WHERE to Use AI in Your Retail Operations With Duvo CEO Tomáš Čupr

In this Retail Technology Spotlight Series episode, Chris Walton sits down with duvo.ai CEO Tomáš Čupr to explore one of the most mind-bending ideas in AI today: not just how AI can improve retail operations, but how it can actually identify what in your operations should be improved in the first place. Drawing on Tomáš Čupr’s experience building Rohlik Group, a $1.5B+ pan-European e-grocer, and now leading duvo.ai, the conversation dives deep into the messy reality of retail operations, including fragmented systems, manual processes, and the hidden gaps leaders don’t even realize exist. From agentic process mapping and Duvo Clarity to autonomous operations and the future of hybrid human and AI teams, this episode challenges conventional thinking around digital transformation and offers a practical look at what it really takes to operationalize AI at scale. If you’re trying to understand where AI fits into your organization, how to uncover inefficiencies, or how to move beyond pilot purgatory into real execution, this conversation delivers a fresh and highly actionable perspective. Key Topics Covered: • 00:00:45 – Why AI should identify problems, not just solve them • 00:03:02 – Tomáš Čupr’s background building Rohlik Group • 00:04:51 – The origin of duvo.ai and challenges with retail automation • 00:07:50 – Why retail operations are too messy for traditional AI approaches • 00:11:07 – The reality that most leaders don’t actually know their own processes • 00:14:32 – Agentic process mapping and Duvo Clarity explained • 00:19:41 – How AI analyzes workflows and recommends improvements • 00:23:26 – Real-world examples including missed supplier follow-ups and margin leakage • 00:25:56 – Automating should-cost analysis across every SKU • 00:29:10 – The rise of self-improving, feedback-loop-driven retail systems • 00:33:20 – The future role of retail leaders managing agents, not just people • 00:41:28 – Why AI-native retailers could outpace legacy competitors • 00:44:57 – Where to start with AI: process first, not data 🎧 Listen wherever you get your podcasts. P.S. See our past 8 years of wonderful Spotlight Series podcast guests, featuring roughly 200 movers and shakers in retail, by clicking here: omnitalk.blog/category/spotlight-series-podcast/ [https://gate.sc/?url=https%3A%2F%2Fomnitalk.blog%2Fcategory%2Fspotlight-series-podcast%2F&token=4a95ce-1-1774904439393] #retailtech [https://soundcloud.com/tags/retailtech] #retailAI [https://soundcloud.com/tags/retailAI] #agenticAI [https://soundcloud.com/tags/agenticAI] #autonomousretail [https://soundcloud.com/tags/autonomousretail] #processmapping [https://soundcloud.com/tags/processmapping] #digitaltransformation [https://soundcloud.com/tags/digitaltransformation] #omnitalk [https://soundcloud.com/tags/omnitalk] #retailpodcast [https://soundcloud.com/tags/retailpodcast] *Sponsored Content*

30 Mar 2026 - 48 min
episode The First Real-Time Grocery Price Comparison App? Inside Grocery Dealz’ National Expansion artwork

The First Real-Time Grocery Price Comparison App? Inside Grocery Dealz’ National Expansion

In this Retail Technology Spotlight Series episode from Omni Talk Retail, Chris Walton and Anne Mezzenga welcome back Grocery Dealz co-CEOs Matt Goynes and Micheal Waldroup to unpack the rapid national expansion of their real-time grocery price comparison app. Now live in 40 states, Grocery Dealz enables consumers to compare grocery prices across retailers in real time before they shop and even push their lists directly into Instacart for delivery. The conversation dives into how the platform works, how pricing data is sourced, why retailers are paying attention, and what price transparency means for the future of grocery. From over-the-counter medicine and alcohol price swings to retail media monetization and API partnerships, this episode explores how comparison shopping could reshape consumer behavior... just as it did in travel and gas. With grocery bills rivaling plane tickets in weekly spend, is price transparency the next major retail disruption? Key Topics Covered: •What Grocery Dealz is and why it exists •The 3-step user experience: search, substitute, compare •Categories covered beyond center store (including OTC meds & alcohol) •How real-time grocery pricing data is sourced •Retailers’ response to price transparency •The Instacart integration and delivery convenience factor •How Grocery Dealz makes money (affiliate + retail media model) •Consumer adoption metrics and time spent in app •What’s coming next: live coupons and national growth •Can price comparison truly change grocery shopping behavior? Connect with the Guests: Matt Goynes: https://www.linkedin.com/in/matt-goynes-65921368/ Micheal Waldroup: https://www.linkedin.com/in/micheal-waldroup-3a74b82b7/ #retailtech #grocerytech #pricetransparency #retailmedia #ecommerce #omnichannel #retailinnovation #retailpodcast #OmniTalkRetail

24 Feb 2026 - 26 min
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