Retail War Games
In this episode, I sit down with Don Alexander, owner of the nearly 100-year-old family business behind the premium firewood storage brand, Woodhaven. Operating out of Parsons, Kansas, since 1927, this company has achieved what few family enterprises ever do: reaching four generations of continuous family ownership and operation. Don pulls back the curtain on their incredible evolutionary journey, tracing how they started as a raw woodworking and aluminum casting foundry, transitioned into machine tool and equipment design, and ultimately vertically integrated into a massive, consumer-focused manufacturing power house. Throughout our conversation, Don drops incredible operational insights on managing an absolute 100% American-made manufacturing setup. He explains how they navigate volatile steel markets and raw international supply chain pressures—such as how tariffs directly squeezed his bottom line on imported rack covers—and his strategic pivot to bring all textiles back to domestic production. Don also breaks down a fascinating shift in e-commerce behaviors, revealing why consumers buy lower-priced items on Amazon but leave the marketplace to buy higher-ticket items directly from the brand's own website. Finally, he shares the unvarnished realities of running a multi-generational business, outlining his approach to passing an asset down to his sons without forcing a passion, and the ironic secret to surviving for an entire century.
172 episodes
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