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RevOps Roundtable

Podcast by Garvens Consulting

English

Business

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About RevOps Roundtable

The RevOps Roundtable is a discussion-based podcast on Revenue Operations hosted by John Garvens, a prominent Salesforce architect and the owner of Garvens Consulting. The show, known for its "Hot Takes" and candid insights, features a panel of other experts, including architects from various consultancies and notable executives in the RevOps ecosystem, to provide a comprehensive and balanced view of the commercial, operational, and technical challenges facing Revenue Operations teams. Above all, the show aims to provide open, honest, and practical conversations, guidance, and direction to RevOps professionals worldwide.

All episodes

15 episodes

episode IPO Readiness for CFOs: Managing Complex Revenue at Scale artwork

IPO Readiness for CFOs: Managing Complex Revenue at Scale

Build a predictable, scalable revenue engine for your IPO. Discover how CFOs automate RevOps and boost valuations. Welcome to the RevOps Roundtable, hosted by John Garvens. In this episode, we dive deep into the ultimate IPO readiness playbook for modern CFOs. As your company eyes the public markets, your role must evolve from a traditional financial guardian into a strategic growth catalyst. We break down exactly how to scale your revenue operations, eliminate compliance risks, and build a predictable forecasting engine that Wall Street can trust. PANELISTS * John Garvens [https://www.linkedin.com/in/johngarvens/], Owner & Principal Architect, Garvens Consulting [https://garvensconsulting.com/], Garvens Consulting on YouTube [https://www.youtube.com/@GarvensConsulting] * Sam Chung [https://www.linkedin.com/in/iamsamchung/], Chief Customer Officer, Salesforce [https://www.salesforce.com/] * David Beebe [https://www.linkedin.com/in/dmbeebe/], Head of Revenue Solutions, Salesforce [https://www.salesforce.com/] CONTENTS * The Mature Revenue Engine: What a healthy, public-ready revenue architecture looks like before you file your S-1. * The CFO Evolution: How to successfully transition from a financial guardian to an active growth catalyst. * Hidden IPO Landmines: The most common revenue and cash flow pitfalls that stall IPO momentum and crush valuations. * Leveraging AI Agents: How autonomous AI (like Agentforce Revenue Management) optimizes revenue workflows, secures compliance, and replaces messy spreadsheets. * Metrics That Boost Valuation: A deep dive into Net Revenue Retention (NRR) and the core KPIs investors look for during the roadshow. * The Long-Game Strategy: Actionable steps you can implement today to prepare your finance and revenue teams for an IPO years in advance. CHAPTERS * 00:00 [https://www.youtube.com/watch?v=9ymUP1cAeLs] Introduction: IPO readiness for CFOs * 01:54 [https://www.youtube.com/watch?v=9ymUP1cAeLs&t=114s] Sam Chung: Background & finance + revenue ops perspective * 03:12 [https://www.youtube.com/watch?v=9ymUP1cAeLs&t=192s] David Beebe: Revenue Cloud, product, and customer advocacy * 07:36 [https://www.youtube.com/watch?v=9ymUP1cAeLs&t=456s] What makes a healthy, mature revenue engine for IPOs * 12:26 [https://www.youtube.com/watch?v=9ymUP1cAeLs&t=746s] Systems that enable predictability, auditability, and compliance * 15:39 [https://www.youtube.com/watch?v=9ymUP1cAeLs&t=939s] CFO as growth catalyst (not just financial guardian) * 23:26 [https://www.youtube.com/watch?v=9ymUP1cAeLs&t=1406s] Common revenue & cash-flow landmines (the “messy middle”) * 32:05 [https://www.youtube.com/watch?v=9ymUP1cAeLs&t=1925s] IPO timelines, monthly close cadence, and audit readiness risks * 35:25 [https://www.youtube.com/watch?v=9ymUP1cAeLs&t=2125s] AI agents: where they help in Quote-to-Cash and finance * 41:12 [https://www.youtube.com/watch?v=9ymUP1cAeLs&t=2472s] Agent use cases: quoting, contracts, billing, collections * 44:38 [https://www.youtube.com/watch?v=9ymUP1cAeLs&t=2678s] API-first architecture & headless integrations for scale * 49:55 [https://www.youtube.com/watch?v=9ymUP1cAeLs&t=2995s] Metrics deep dive: Net Revenue Retention & evolving KPIs * 50:25 [https://www.youtube.com/watch?v=9ymUP1cAeLs&t=3025s] How Agentforce Revenue Management drives NRR & analytics * 54:12 [https://www.youtube.com/watch?v=9ymUP1cAeLs&t=3252s] Selling the solution to your board: ROI, time-to-value, scalability * 56:05 [https://www.youtube.com/watch?v=9ymUP1cAeLs&t=3365s] Practical first steps today: team, architecture map, unify data * 58:09 [https://www.youtube.com/watch?v=9ymUP1cAeLs&t=3489s] Closing remarks, contact info, and next steps Learn more about Garvens Consulting: https://garvensconsulting.com/ [https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqa2o1aEUzQ3RGVXhvbkNCZUpmaVA2WDRkUEIyQXxBQ3Jtc0ttN3dNbTlsekNDTE9zWnVUd3hCSXVjZGprY2VldEUtN09pamZCSjdONTYtRXNjbVhDNnNvRnFFQVhOclJvTW1LWnZ5SGdubExxeGE2cDVmcmxsX1lDRFFtUFNkaTg5ZFFPSkpUbWVYUkpiYlpXSlhuTQ&q=https%3A%2F%2Fgarvensconsulting.com%2F&v=9ymUP1cAeLs]

Yesterday - 59 min
episode From SteelBrick and Vlocity to Agentforce Revenue Management artwork

From SteelBrick and Vlocity to Agentforce Revenue Management

Panelists * John Garvens [https://www.linkedin.com/in/johngarvens/], Owner & Principal Architect, Garvens Consulting [https://garvensconsulting.com/], Garvens Consulting on YouTube [https://www.youtube.com/@GarvensConsulting] * Micah Gerger [https://www.linkedin.com/in/micahg/], Founder & Chief Technology Officer, Blue Robot Digital [https://www.bluerobotdigital.com/] * Georgii Saveliev [https://www.linkedin.com/in/georgiisaveliev/], Founder & Salesforce Certified Technical Architect, Stratus Carta [https://www.stratuscarta.com/] Content * 00:00 Introduction * 01:34 Participant Intros: John Garvens, Micah Gerger, Georgii Saveliev * 04:19 Origins: SteelBrick, Vlocity, & Agentforce Revenue Management History * 12:50 Prefab House vs. Home Depot: Out-of-the-Box vs. In-the-Box * 17:05 Agentforce Revenue Management Industry Accelerators * 23:12 The Importance of Human Experience in the Age of AI * 28:52 Strengths & Weaknesses: SteelBrick, Vlocity & RLM/RCA/ARM * 38:51 Deep Dive: Context Definitions, Expression Sets & Pricing Procedures * 47:38 What’s “In-the-Box”? — Key Revenue Cloud Modules * 54:37 DevOps & Data Migration Challenges: Deployments, Tooling & Legacy Data * 01:02:46 Favorite Features — OmniStudio/DRO, Advanced Approvals, Asset Model * 01:12:02 Tips for SteelBrick & Vlocity Veterans / Transformation Readiness & Closing

20 May 2026 - 1 h 20 min
episode Omnichannel Selling: Revenue Management & Commerce Interoperability artwork

Omnichannel Selling: Revenue Management & Commerce Interoperability

Panelists * John Garvens [https://www.linkedin.com/in/johngarvens/], Owner & Principal Architect, Garvens Consulting [https://garvensconsulting.com/], Garvens Consulting on YouTube [https://www.youtube.com/@GarvensConsulting] * Micah Gerger [https://www.linkedin.com/in/micahg/], Founder & Chief Technology Officer, Blue Robot Digital [https://www.bluerobotdigital.com/] * Jean-Michel Tremblay [https://www.linkedin.com/in/jmmtremblay/], Managing Principal, Aleysian [https://aleysian.com/], The Cloud Update on YouTube [https://www.youtube.com/@TheCloudUpdate] Content * 00:00 Introduction * 02:02 Evolution of Commerce and Revenue Cloud * 10:23 Common Problems with Revenue Systems Interoperability * 13:23 Most Common Use Cases and Implementation Challenges * 23:50 Revenue Management and Field Service * 27:21 Product-Led Growth, Self-Service, and Headless Capabilities * 38:48 Where Commerce Shines: Orchestrated Checkout * 44:20 Custom User Interfaces and Optimal User Experiences * 50:15 Shameless Plug for Consulting Services * 51:25 Custom User Interfaces and Optimal User Experiences Continued * 55:55 Final Thoughts and Wrap-Up

31 Mar 2026 - 58 min
episode Fuel Growth, Boost Valuation: Building Audit- and AI-Ready Revenue artwork

Fuel Growth, Boost Valuation: Building Audit- and AI-Ready Revenue

Panelists * John Garvens [https://www.linkedin.com/in/johngarvens/], Owner & Principal Architect, Garvens Consulting [https://garvensconsulting.com/], Garvens Consulting on YouTube [https://www.youtube.com/@GarvensConsulting] * Dan Miller [https://www.linkedin.com/in/danmillercpa/], Chief Financial Officer, RightRev [https://www.rightrev.com/] * Zee Akbarali [https://www.linkedin.com/in/zakbarali/], Managing Director, Accordion [https://www.accordion.com/] * Bryce Baker [https://www.linkedin.com/in/brycecbaker/], Managing Director, Accordion [https://www.accordion.com/] Contents * 00:00 Introduction * 02:35 The CFO as a Growth Catalyst * 06:47 Transition from Spreadsheets to Modern Tools * 20:33 The Growing Complexity of Revenue Models * 28:24 Importance of Data Quality and Compliance * 41:00 Future of Revenue Recognition and AI * 51:51 Resources and Action Items for CFOs

27 Feb 2026 - 55 min
episode The Past, Present, and Future of Agentforce Revenue Management artwork

The Past, Present, and Future of Agentforce Revenue Management

Panelists * John Garvens [https://www.linkedin.com/in/johngarvens/], Owner & Principal Architect, Garvens Consulting [https://garvensconsulting.com/], Garvens Consulting on YouTube [https://www.youtube.com/@GarvensConsulting] * Meredith Schmidt [https://www.linkedin.com/in/meredith-schmidt-5446a0/], Executive Vice President & General Manager, Salesforce [https://www.salesforce.com/] * Arun Abichandani [https://www.linkedin.com/in/arunabichandani/], Senior Vice President, Product Management, Salesforce [https://www.salesforce.com/] * Sam Chung [https://www.linkedin.com/in/iamsamchung/], Chief Customer Officer, Salesforce [https://www.salesforce.com/] * Tiffany Devlin-Drye [https://www.linkedin.com/in/tdevlindrye/], Director, Pierce Washington [https://piercewashington.com/] * Micah Gerger [https://www.linkedin.com/in/micahg/], Founder & Chief Technology Officer, Blue Robot Digital [https://www.bluerobotdigital.com/] * Jean-Michel Tremblay [https://www.linkedin.com/in/jmmtremblay/], Managing Principal, Aleysian [https://aleysian.com/], The Cloud Update on YouTube [https://www.youtube.com/@TheCloudUpdate] Contents * 00:00 Introductions and Fun Facts * 07:58 The Past, Present, and Future of Agentforce Revenue Management * 19:24 New Capabilities: Customer Use Cases * 33:57 Agentforce Revenue Management Billing * 42:47 Opportunities for Everyone * 48:44 Training, Documentation, and Certifications * 53:53 Keys to Success: How Everyone Wins * 59:03 Final Thoughts

2 Feb 2026 - 1 h 0 min
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