Scaling Europe

Pablo Palafox, CEO at HappyRobot: HappyRobot helps enterprises run core operations with AI

21 min · 12. juni 2026
episode Pablo Palafox, CEO at HappyRobot: HappyRobot helps enterprises run core operations with AI cover

Description

Many of the industries that keep the economy running still rely on emails, phone calls and manual coordination between people. AI is starting to change that, allowing companies to automate work that previously required large operational teams. Pablo Palafox, CEO at HappyRobot, believes the biggest opportunity in AI is not building better chatbots, but helping businesses actually get work done. As more companies move from experimenting with AI to deploying it across their operations, the question is becoming less about what the technology can do and more about where it can create the most value. The Scaling Europe show is presented by Deel. Check them out here: https://get.deel.com/ruynb7o4lfjk Sponsors: Mishcon: https://www.mishcon.com/pop-ups/scaling-europe Chargebee: https://www.chargebee.com/events/beelieve/london/2026 SurrealDB: https://surrealdb.com/ Airwallex: https://www.airwallex.com/uk?utm_source=other&utm_medium=partner_referral&utm_campaign=v01_emea_multi_ib_dg_prtmk_mofu_scalingeurope Timestamps: 0:00 - Introduction 0:32 - Building AI agents for the real economy 3:43 - How AI is transforming logistics 7:47 - Why enterprises are adopting AI faster than expected 10:47 - Finding product-market fit 14:03 - Hiring and international expansion 15:49 - Building in San Francisco 17:33 - Maintaining startup urgency 18:51 - Scaling through rapid growth 20:02 - The future of AI agents

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