Service MVP Sales Training Podcast with Joe Crisara

Build Your Financial Muscles and Make Financials Fun ft. Ruth King

What if understanding your numbers wasn't overwhelming? In this episode of The Service MVP Podcast, Joe Crisara sits down with financial expert Ruth King to discuss profitability, billable hours, financial accountability, AI, and how contractors can build stronger, more valuable businesses. Ruth shares decades of experience helping home service companies understand their financials and explains why one KPI matters more than most owners realize. In this episode, you'll learn: ✅ Net Profit Per Hour explained ✅ How AI is changing business operations ✅ Common financial mistakes contractors make ✅ Building long-term business value ✅ Why contractors avoid financial reports ✅ Advice for younger entrepreneurs 💡 Free Resources Mentioned: Dive into our comprehensive online courses. Don't miss out on this chance to boost your skills—join now! https://go.servicemvp.com/mvp-club Grab a free copy of Joe Crisara’s book, What Should We Do?, and start transforming your sales today! https://book.servicemvp.com/get-your-book Schedule a 10 Minute Call to find out how Service MVP can 3x your revenue! https://go.servicemvp.com/schedule-10-minute-call Connect with Service MVP: 🌐 Website: www.servicemvp.com 📈 Join Total Immersion Training: attendti.com Support the show [https://www.buzzsprout.com/2427007/support]

She Lost Everything—Then Rebuilt a 30-Person Home Service Company ft. Katie Poole of The Chimney Guys

How do you rebuild a business—and your life—after hitting rock bottom? In this powerful episode of the Home Service Heartbeat Podcast, Katie Poole of The Chimney Guys shares how she went from financial hardship and uncertainty to building a thriving home service company with 30 employees. You'll learn: ✅ Leadership lessons from adversity ✅ How investing in people fuels growth ✅ Why culture matters more than ever ✅ Building trust through customer education ✅ Preparing a traditional trade business for the future This is a conversation every home service leader should hear. Connect with Service MVP: 🌐 Website: www.servicemvp.com 📈 Join Total Immersion Training: attendti.com If you'd like to share your story with us: Book a spot [https://calendly.com/joecrisara/service-mvp-the-home-service-heartbeat-podcast-with-joe-crisara?month=2026-04] Support the show [https://www.buzzsprout.com/2427007/support]

How Using the Right Words Can Increase Conversion for Blue Collar Trades ft. Ryan Fenn of Chiirp

How can changing just a few words dramatically increase your conversion rate? In this episode of the Service MVP Podcast, Joe Crisara sits down with Ryan Fenn of Chiirp to discuss the psychology of communication, follow-up strategies, AI-powered customer interaction, and why authentic messaging outperforms “salesy” marketing. You'll learn: ✅ How tiny wording changes transformed his sales results ✅ Why conversational follow-up closes more deals ✅ The hidden revenue most contractors are missing ✅ How AI is enhancing customer communication ✅ Why emotionally intelligent automation is the future Whether you're in HVAC, plumbing, electrical, garage doors, or any home service business, this episode is packed with actionable strategies you can use immediately. 💡 Free Resources Mentioned: Dive into our comprehensive online courses. Don't miss out on this chance to boost your skills—join now! https://go.servicemvp.com/mvp-club Grab a free copy of Joe Crisara’s book, What Should We Do?, and start transforming your sales today! https://book.servicemvp.com/get-your-book Schedule a 10 Minute Call to find out how Service MVP can 3x your revenue! https://go.servicemvp.com/schedule-10-minute-call Connect with Service MVP: 🌐 Website: www.servicemvp.com 📈 Join Total Immersion Training: attendti.com Support the show [https://www.buzzsprout.com/2427007/support]

From Tradesman to Business Owner: Building a Customer-First Plumbing Company ft. Brandon Fairley of Professional Choice Plumbing

What separates an average plumbing company from a five-star customer experience? In this episode of The Home Service Heartbeat Podcast, Joe Crisara talks with Brandon Fairley of Professional Choice Plumbing in Ocala about building a customer-first plumbing company focused on trust, training, and long-term solutions. Brandon shares: ✅ His journey into the plumbing industry ✅ The “one call at a time” service philosophy ✅ Why customer communication matters ✅ How he trains plumbers differently ✅ Leadership lessons for home service business owners ✅ How AI may shape the future of plumbing If you own a home service business, work in the trades, or want to improve customer experience and leadership, this episode is packed with valuable insights. Connect with Service MVP: 🌐 Website: www.servicemvp.com 📈 Join Total Immersion Training: attendti.com If you'd like to share your story with us: Book a spot [https://calendly.com/joecrisara/service-mvp-the-home-service-heartbeat-podcast-with-joe-crisara?month=2026-04] Support the show [https://www.buzzsprout.com/2427007/support]

From Fired to Founder: A Plumbing Success Story ft. Matthew DeFeo of American Mains & Drains

What does it take to build a plumbing company that customers genuinely trust? In this episode of the Home Service Heartbeat Podcast, Joe Crisara sits down with Matthew DeFeo of American Mains and Drains to discuss entrepreneurship, leadership, hiring, transparency, and the future of plumbing service. Matthew shares his journey from getting fired at a car dealership to building a growing plumbing company serving Puyallup, Washington and surrounding communities. In this episode, we cover: ✅ Building a service business from scratch ✅ Hiring and training young technicians ✅ Creating a positive company culture ✅ Using AI in plumbing sales ✅ Transparent pricing strategies ✅ Delivering long-term plumbing solutions ✅ Leadership and motivation Whether you’re in plumbing, HVAC, electrical, or any home service trade, this episode is packed with practical insights you can apply immediately. Connect with Service MVP: 🌐 Website: www.servicemvp.com 📈 Join Total Immersion Training: attendti.com If you'd like to share your story with us: Book a spot [https://calendly.com/joecrisara/service-mvp-the-home-service-heartbeat-podcast-with-joe-crisara?month=2026-04] Support the show [https://www.buzzsprout.com/2427007/support]