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StartUp Hiring

Podcast by Simon McSorley. Founder of StartUp Hiring and Crew Talent Advisory.

English

Business

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About StartUp Hiring

StartUp Hiring is a podcast about what really happens when startups grow, through the people they bring in. Each episode features someone who’s lived it: founders making early hires, operators landing roles, and people building careers inside startups. We dig into what worked, what didn’t, and what they’d do differently. If you're building a team or trying to join one, this is for you. Subscribe to the StartUp Hiring Substack for deeper dives, tools, and real stories you won’t hear anywhere else.

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18 episodes

episode StartUp Hiring #5 Erica Wass. Bad hires are a 2.5x salary burn. artwork

StartUp Hiring #5 Erica Wass. Bad hires are a 2.5x salary burn.

Scaling Product Teams with Zendesk's Former Director Erica Wass.In this episode, I sit down with Erica Wass, one of Australia's most respected product leaders and Former Director of Product at Zendesk. We dive deep into the art and science of building product teams that actually drive business outcomes.What we cover:The 3 C's every product manager must demonstrate (beyond technical skills)Why hiring the "perfect" PM might be costing you 2.5x their salaryHow to lead distributed product teams across impossible time zonesThe critical question every PM should ask before joining a startupWhy AI is happening FOR product managers, not TO themCommon mistakes startups make when hiring their first product teamKey insights:How remote leadership can create more authentic relationshipsWhy product managers need to be strategic, not just tacticalThe importance of treating hiring like product-market fit for candidatesHow to balance speed vs. quality in startup hiring decisionsErica brings over 15 years of product experience from companies like Bloomberg, Zendesk, and now as a consultant helping scale-ups build world-class product organizations. Whether you're hiring your first PM or scaling to 100+, this conversation is packed with actionable insights.Timestamps and links in the comments below.Timestamps:00:00 - Introduction and Erica's background03:15 - Evolution of product hiring across startup vs enterprise07:30 - The shift from feature factories to strategic product management12:45 - Balancing speed vs perfect hire in startup environments18:20 - The 3 C's: Capability, Customer Curiosity, and Communication23:10 - Leading distributed teams across time zones28:45 - The pizza call story: Remote leadership lessons32:20 - Common startup hiring mistakes and how to avoid them37:50 - Aligning product hires with founder expectations42:15 - The critical question PMs should ask before joining startups45:30 - Hiring retros and continuous improvement48:45 - How AI is changing product management52:00 - Closing thoughts and where to connectConnect with Erica on LinkedIn: https://www.linkedin.com/in/ericawass/

3 Jun 2025 - 38 min
episode StartUp Hiring James Dale - Joined Apple at 17 then sold a StartUp to Snapchat artwork

StartUp Hiring James Dale - Joined Apple at 17 then sold a StartUp to Snapchat

Navigating Startups: Insights from Moving to Apple at 17 and Founding a BusinessIn this conversation, James Dale shares his journey from a 17-year-old intern at Apple to founding his own business. He dives deep into the challenges of being a young founder, the importance of quality hiring, and the sheer amount of work required beyond one's main discipline. James reflects on the excitement and stress that comes with startups, offering valuable advice for anyone looking to join or start one. He also emphasises the evolving landscape of technology and the crucial role of customer feedback in product management. Whether you're a budding entrepreneur or a tech enthusiast, this episode is packed with insights on navigating the startup world.00:00 [https://www.youtube.com/watch?v=G-oyz6UrSWs] Meeting James Dale: The Early Days00:22 [https://www.youtube.com/watch?v=G-oyz6UrSWs&t=22s] James' Journey to Apple00:35 [https://www.youtube.com/watch?v=G-oyz6UrSWs&t=35s] Challenges of Being a Young Founder01:03 [https://www.youtube.com/watch?v=G-oyz6UrSWs&t=63s] Moving to the US and Personal Growth01:53 [https://www.youtube.com/watch?v=G-oyz6UrSWs&t=113s] The Apple Internship Experience03:25 [https://www.youtube.com/watch?v=G-oyz6UrSWs&t=205s] The State of Tech Education04:54 [https://www.youtube.com/watch?v=G-oyz6UrSWs&t=294s] The Role of AI in Tech Careers06:03 [https://www.youtube.com/watch?v=G-oyz6UrSWs&t=363s] Founding a Consultancy Business08:08 [https://www.youtube.com/watch?v=G-oyz6UrSWs&t=488s] The Reality of Startups12:15 [https://www.youtube.com/watch?v=G-oyz6UrSWs&t=735s] The Importance of Good Hiring10:19 [https://www.youtube.com/watch?v=G-oyz6UrSWs&t=619s] The Importance of Work Processes14:50 [https://www.youtube.com/watch?v=G-oyz6UrSWs&t=890s] Meeting Efficiency Rules16:51 [https://www.youtube.com/watch?v=G-oyz6UrSWs&t=1011s] Onboarding New Hires19:45 [https://www.youtube.com/watch?v=G-oyz6UrSWs&t=1185s] Effective Feedback Strategies23:08 [https://www.youtube.com/watch?v=G-oyz6UrSWs&t=1388s] Hiring Mistakes to Avoid26:07 [https://www.youtube.com/watch?v=G-oyz6UrSWs&t=1567s] Advice for Aspiring Startup Employees28:25 Conclusion and Hiring AnnouncementsContact James:  / james-dale   [https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqbU1QWkp1X0ZPc1phekJJZlA0eFgzN0NQa3dzUXxBQ3Jtc0tuNnpLcTBxRm1QTXlaS2UxNmJwcnJoMW42UndxZ2V6NTh5Y1lBZlBkbXotY2hPVURkS2ZhNWkzX2hMdEJvWThqOEJYc1paY2xCSlJLb0hCVFhxRGN4dnVGVzVPTk9uUzd5TXJ4ckYxNm16VVgxOFVMZw&q=https%3A%2F%2Fwww.linkedin.com%2Fin%2Fjames-dale%2F&v=G-oyz6UrSWs]https://fridaytechnologies.com.au/ [https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqbnBySE9GUkQ2eEplbWRxdEgwX044amd1UGVKUXxBQ3Jtc0tsNEEtTGdfNHFxWE8xS2cxY3ptblg5OUlVSmhwRGNaZHRKWHM1Sk9PWTJRZU1wV1BQRnNHQnRoZnRHSndHcERaYzNxWHJGanBqc3B1eHV6bHdJWEc2bTlJTU9vMmRkSjMyaWFUNFNYWmVSZThEMXFxOA&q=https%3A%2F%2Ffridaytechnologies.com.au%2F&v=G-oyz6UrSWs]Welcome to StartUp Hiring — the home of better hires, better businesses, and better jobs.If you’re building a team or thinking about joining one, you’re in the right place.This channel is for founders, operators, and curious job seekers who want to get hiring right. Not just fast hires, good ones. Not just dream jobs, real ones. We talk to the people who’ve done it: early-stage founders who’ve made high-stakes hires, candidates who’ve landed roles without ticking every box, and teams who’ve figured out what works (and what doesn’t).Why? Because hiring is the highest-leverage thing you’ll do. And bad hires are expensive in every way.We dig into the how. How people are getting hired, how founders are building small, sharp teams, and how AI is changing the whole thing. If you're trying to level up your hiring or career (without the fluff), hit subscribe.Good people want to work for good leaders. And like attracts like.So the best hires don’t come from a clever ad or a flashy employer brands, they come from great clarity, process and teamwork. For more 🎙 Subscribe to the newsletter: https://readstartuphiring.substack.com/ [https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqbnQ0UlNMMDlzTGpUckJab0FLWVhfQVlOUTEwZ3xBQ3Jtc0ttZDduVER4RmlRN0U0c1J5Nmd2U2dTSHduVUVWN0FtUVQwdWxVN3JrQnk1RlVNX2xzNHFWbTBwa0l5aXdqMFAwVXo2dS1RbXFFZDQ2VzI5Ti1zdTBBZTBNUEExa2IwWm9BbnBxVjFqdXlnRXRUQ09WRQ&q=https%3A%2F%2Freadstartuphiring.substack.com%2F&v=G-oyz6UrSWs] 🌐 Visit the website: https://startuphiring.com.au/ [https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqbURMUFcySGRvaTdMN0xuRWIzNlFZNXhnRmZnUXxBQ3Jtc0tsdkQtVjZTVzk3c1N3c2gzZXN3d1BkQl80RUJqazlTTXZ3dlkwR3VHTC1jclhtY0tadGxrcHp6dm1jbFNoTzJGSEhxUHRYelVZOHlvOHdldkhFMUpHOTJXNjgxaEFTNFRVaW1jV0VNdl9uTDN0a3BHZw&q=https%3A%2F%2Fstartuphiring.com.au%2F&v=G-oyz6UrSWs]🔗 Connect with Simon on LinkedIn:   / simonstartuphiring   [https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqbEdxeGdhRmZ0aU5rNDZJUmVnWWN2SVJFSlVjZ3xBQ3Jtc0ttX1VzTGYweDR0MzlfNGdqMjhUM2lMUEh3ai14TXMtUktjVFBvcEVWZXJSaHBJdHlKWko5OXVkVFVfdVFzRzAxSk9fdVk3THhTNmZXeG5hYXpiYUw0WFQwekVvUnpBSXZuLVVjTHptcnVtWkRocVB6UQ&q=https%3A%2F%2Fwww.linkedin.com%2Fin%2Fsimonstartuphiring%2F&v=G-oyz6UrSWs] 📘 Join the Facebook page:   / startuphiring   [https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqbVFHUUZHcUVmUERhOVZHTHZmXzBDaWpOSm8tQXxBQ3Jtc0tsVm1abktZanh1aFBPdm5vcFNUZHpZZ0Faa0pXUlliS0NkcGx1Z2JLN3U0S1l0WmNIWHVUXzFSaVBZNjBLdTRtbXQyQS1XLTlsOHdaakNWejVCQkRwVTBIcFlMVF9mOS1zbkNBUk1tUzhVd1I5TlROcw&q=https%3A%2F%2Fwww.facebook.com%2Fstartuphiring&v=G-oyz6UrSWs]In and amongst creating this sort of content, I still personally help businesses to hire through my Talent Consultancy, Crew Talent Advisory. So if you need to hire one person or a whole team, hit me up for a chat.🌐 Visit the Crew website: https://wearecrew.io/ [https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqbjJZNWpRU3VBc3BMOXkzZEswZ2Y5SEllaU1tUXxBQ3Jtc0tsLUdjNFg2alNFMEc4Q201OHA0SXRuaGhaUFFCNDRmN1M1NE94LWRNLUE0UXl6aDhKcnhQY2NnVllWbnAwUzFRNlJDUnZkMVJqdVFTWWxfWDl3eVJGQndWZHB0QVh3Z083dWQ2djJoZVRxdnJqR0pBVQ&q=https%3A%2F%2Fwearecrew.io%2F&v=G-oyz6UrSWs]I’ve been an in-house recruiter at Zendesk, MessageMedia and most recently at Cuttable. I’ve sat in the pods with teams doing the building, in interview rooms with hiring teams and on more video calls than I can remember.

22 May 2025 - 27 min
episode StartUp Hiring #15 Ben Mostafa - Engr to CTO in 10 years. artwork

StartUp Hiring #15 Ben Mostafa - Engr to CTO in 10 years.

When Ben Mostafa joined MessageMedia, he didn’t know what a CTO was. By the time he left, he’d been one. Over nearly ten years, he helped grow the company through different phases of scale, infrastructure-heavy tech, product-led SaaS, major user growth, and acquisitions. Along the way, he hired ICs and engineering leaders, built high-performing teams, and adapted his own leadership style.What I like about Ben’s perspective is how grounded it is. He’s technical, thoughtful, and clearly values people who take ownership, ask questions, and work well in ambiguous environments. The throughline in everything Ben shared was ownership. Whether you’re a new engineer or a senior leader, the people who thrive in startups are the ones who take responsibility for outcomes — not just tasks. They run toward problems, not away from them. “Your job won’t be what it says on the tin. Startups need people who can pick things up, get curious, and figure it out.”-----------------------------------------------------------------------------------------------------------------------------------------Welcome to StartUp Hiring — the home of better hires, better businesses, and better jobs.If you’re building a team or thinking about joining one, you’re in the right place.This channel is for founders, operators, and curious job seekers who want to get hiring right. Not just fast hires, good ones. Not just dream jobs, real ones. We talk to the people who’ve done it: early-stage founders who’ve made high-stakes hires, candidates who’ve landed roles without ticking every box, and teams who’ve figured out what works (and what doesn’t).Why? Because hiring is the highest-leverage thing you’ll do. And bad hires are expensive in every way.We dig into the how. How people are getting hired, how founders are building small, sharp teams, and how AI is changing the whole thing. If you're trying to level up your hiring or career (without the fluff), hit subscribe.Good people want to work for good leaders. And like attracts like.So the best hires don’t come from a clever ad or a flashy employer brands, they come from great clarity, process and teamwork. For more 🎙 Subscribe to the newsletter: https://readstartuphiring.substack.com/ 🌐 Visit the website: https://www.linkedin.com/in/simonstartuphiring/🔗 Connect with Simon on LinkedIn: https://www.linkedin.com/in/simonstartuphiring/ 📘 Join the Facebook page: https://www.facebook.com/startuphiringIn and amongst creating this sort of content, I still personally help businesses to hire through my Talent Consultancy, Crew Talent Advisory. So if you need to hire one person or a whole team, hit me up for a chat.I’ve been an in-house recruiter at Zendesk, MessageMedia and most recently at Cuttable. I’ve sat in the pods with teams doing the building, in interview rooms with hiring teams and on more video calls than I can remember.

14 May 2025 - 29 min
episode StartUp Hiring #15 Paul Perrett. Billion Dollar Exec talks about hiring. artwork

StartUp Hiring #15 Paul Perrett. Billion Dollar Exec talks about hiring.

$3bn +. That's the deal value that Paul Perrett has overseen as a leader, making him without doubt one of Australia's most successful B2B SaaS leaders. In this video, you'll learn how Paul thinks about the power of hiring the right people, why he still thinks that people are the number one asset of any business and how his approach to hiring and leading has evolved over the years.Paul’s perspective is built on reflection. He’s done the work. He’s made hiring mistakes. And he’s honest about what it takes to build trust in small teams, how leadership changes over time, and why clarity about goals, fit, and style matters more than everPaul is a leader who’s not afraid to jump in, get his hands dirty, and unblock his team when it counts. But he also knows when to step back and let others lead.“There’s nothing more powerful than quietly unblocking something for someone, even if no one else sees it.”That sort of leadership builds trust. It’s not loud. But it compounds.-----------------------------------------------------------------------------------------------------------------------------Welcome to StartUp Hiring — the home of better hires, better businesses, and better jobs.If you’re building a team or thinking about joining one, you’re in the right place.This channel is for founders, operators, and curious job seekers who want to get hiring right. Not just fast hires, good ones. Not just dream jobs, real ones. We talk to the people who’ve done it: early-stage founders who’ve made high-stakes hires, candidates who’ve landed roles without ticking every box, and teams who’ve figured out what works (and what doesn’t).Why? Because hiring is the highest-leverage thing you’ll do. And bad hires are expensive in every way.We dig into the how. How people are getting hired, how founders are building small, sharp teams, and how AI is changing the whole thing. If you're trying to level up your hiring or career (without the fluff), hit subscribe.Good people want to work for good leaders. And like attracts like.So the best hires don’t come from a clever ad or a flashy employer brands they come from great clarity, process and teamwork. 🎙 Subscribe to the newsletter: https://readstartuphiring.substack.com 🌐 Visit the website: https://www.startuphiring.com.au 🔗 Connect with Simon on LinkedIn: https://www.linkedin.com/in/simonstartuphiring 📘 Join the Facebook page: https://www.facebook.com/startuphiring In and amongst creating this sort of content, I still personally help businesses to hire through my Talent Consultancy, Crew Talent Advisory. So if you need to hire one person or a whole team, hit me up for a chat. https://wearecrew.io/I’ve been an in-house recruiter at Zendesk, MessageMedia and most recently at Cuttable. I’ve sat in the pods with teams doing the building, in interview rooms with hiring teams and on more video calls than I can remember. You can get me at simon@startuphiring.com.au or 0459 59 22 01

14 May 2025 - 32 min
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En fantastisk app med et enormt stort udvalg af spændende podcasts. Podimo formår virkelig at lave godt indhold, der takler de lidt mere svære emner. At der så også er lydbøger oveni til en billig pris, gør at det er blevet min favorit app.
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