Cover image of show Tap Into An Expert Podcast

Tap Into An Expert Podcast

Podcast by The Desire Company

English

Business

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About Tap Into An Expert Podcast

Tap Into An Expert is your go-to podcast for unlocking the secrets of Retail Media Networks, eCommerce, and Omnichannel marketing. Each episode features in-depth conversations with industry experts, tackling the pressing questions you want answered. Whether you're a marketer, retailer, or business leader, our show is designed to provide you with actionable insights and strategies that can elevate your understanding and effectiveness in this rapidly evolving sector.Join us as we explore a diverse range of topics, from the latest trends in retail media to innovative advertising strategies and best practices. Our expert guests from all facets of the industry share their knowledge and experiences, offering you a unique perspective on how to navigate challenges and seize opportunities within the retail landscape.Tune in to Tap Into An Expert and empower yourself with the expertise needed to thrive in today's competitive market. Subscribe now and get ready to transform your approach to retail media!

All episodes

13 episodes

episode Challenger RMNs & the Retail Media Flywheel: How Content and Omnichannel Strategy Will Shape the Future | Andrew Lipsman artwork

Challenger RMNs & the Retail Media Flywheel: How Content and Omnichannel Strategy Will Shape the Future | Andrew Lipsman

What if the most exciting breakthroughs in retail media are happening far from the spotlight of the industry’s biggest players? Right now, a new generation of challenger retail media networks is quietly rewriting the rules. These second and third tier RMNs are building powerful flywheels, capturing the imagination of brands, and connecting with shoppers in ways that even the giants are starting to notice. According to Insider Intelligence, there are now over 200 retail media networks in operation. Digiday reports that the vast majority, estimated at 180 to 190 or more, are considered second and third tier RMNs. In this episode, host Eric Sheinkop sits down with Andrew Lipsman, a leading retail media analyst and author of the “Media, Ads and Commerce” Substack. Together, they dive deep into what it takes to build a high-velocity retail media flywheel, why content is the key to differentiation, and how challenger RMNs can seize this moment to leap ahead. If you want to understand where retail media is headed and how the underdogs can win, you are in the right place. Andrew shares his expertise on: * What defines a true challenger RMN and why this moment is pivotal for up-and-coming networks * The retail media flywheel and how content now sits at the center for both leading and challenger RMNs * Why high-quality video content is quickly becoming the new digital shelf for brands and retailers * How challenger RMNs are using shoppable video, in-store digital, and interactive content to connect online and offline experiences, creating unique value for brands * The biggest barriers to scaling rich content and how partnerships, innovation, and measurement can help RMNs deliver at scale * The innovations and trends that will define the next wave of retail media and how challenger RMNs can future-proof their flywheel Be sure to subscribe to Andrew’s “Media, Ads and Commerce [http://mediaadsandcommerce.substack.com]” Substack for more insights, and follow him on LinkedIn for the latest in commerce, media, and advertising. Tap Into An Expert: Where retail’s brightest minds share the strategies and stories shaping the future of commerce. For more on Andrew Lipsman: * Media Ads and Commerce Substack: mediaadsandcommerce.substack.com [http://mediaadsandcommerce.substack.com] * LinkedIn: linkedin.com/in/andrew-lipsman-10b2162 [http://linkedin.com/in/andrew-lipsman-10b2162] Credits * Host: Eric Sheinkop [https://www.linkedin.com/in/ericsheinkop] * Guest: Andrew Lipsman [https://www.linkedin.com/in/andrew-lipsman-10b2162/] * Presented by The Desire Company [https://thedesirecompany.com] * Production services by Multitude [https://multitude.productions] About Tap Into An Expert Tap Into An Expert is your go-to podcast for unlocking the secrets of Retail Media Networks, eCommerce, and omnichannel marketing. Each episode features in-depth conversations with industry experts, tackling the pressing questions you want answered. Whether you're a marketer, retailer, or business leader, our show is designed to provide you with actionable insights and strategies that can elevate your understanding and effectiveness in this rapidly evolving sector. Tune in and empower yourself with the expertise needed to thrive in today's competitive market.

11 Jun 2025 - 48 min
episode Omnichannel Advantage: Driving Growth with Smarter Metrics, Upskilling, and Accountability | Chris Perry artwork

Omnichannel Advantage: Driving Growth with Smarter Metrics, Upskilling, and Accountability | Chris Perry

Omnichannel Advantage Unlocked: How Retail Media and eCommerce Leaders Drive Growth Through Smarter Metrics, Upskilling, and Accountability | Chris Perry of Firstmovr Unlock the secrets to omnichannel marketing success in this episode of the Tap Into An Expert Podcast, featuring Chris Perry, Chief Learning Officer and Co-Founder of Firstmovr and a leading authority in retail media, omnichannel strategy, and digital shelf innovation. Host Eric Sheinkop sits down with Chris to explore how brands and retailers can bridge the gap between omnichannel ambition and real-world performance. Listeners will discover why the principle “we are what we measure” is essential for driving behavior, aligning teams, and achieving measurable growth. Chris shares practical strategies and real-world examples on: * Omnichannel measurement: Learn how the right metrics can drive incremental growth, increase revenue, and improve customer satisfaction. * Education and upskilling: Find out why ongoing, role-based learning leads to higher profit margins and how organizations can empower their teams through continuous training. * Accountability reimagined: Discover how to foster a culture where metrics are actionable, ownership is clear, and every team member contributes to results. * Leading versus lagging indicators: Shift your focus to predictive, actionable KPIs that directly impact business outcomes. * Digital shelf optimization: Explore mobile-first design, social proof, user-generated content, and contextual strategies that convert browsers into buyers. * Omnichannel category management: Rethink category leadership to maximize trip missions, channel roles, and joint business plans, leveraging AI and analytics for smarter assortment and pricing. Packed with actionable insights, expert perspectives, and strategies for real-world impact, this episode is a must-listen for marketers, brand leaders, and anyone navigating the evolving landscape of retail media, digital commerce, and omnichannel transformation. Whether you want to break down data silos, empower your team, or design metrics that matter, you will gain the tools and inspiration needed to drive measurable results. Tune in to this episode Tap Into An Expert for expert insights on omnichannel marketing, retail media, digital shelf execution, measurement, KPIs, accountability, upskilling, customer journey, AI, machine learning, category management, shopper experience, mobile-first strategies, social proof, incremental growth, brand strategy, and commerce innovation. Credits * Host: Eric Sheinkop [https://www.linkedin.com/in/ericsheinkop] * Guest: Chris Perry [https://www.linkedin.com/in/chrisaperry] * Presented by The Desire Company [https://thedesirecompany.com] * Production services by Multitude [https://multitude.productions] About Tap Into An Expert Tap Into An Expert is your go-to podcast for unlocking the secrets of Retail Media Networks, eCommerce, and omnichannel marketing. Each episode features in-depth conversations with industry experts, tackling the pressing questions you want answered. Whether you're a marketer, retailer, or business leader, our show is designed to provide you with actionable insights and strategies that can elevate your understanding and effectiveness in this rapidly evolving sector. Tune in and empower yourself with the expertise needed to thrive in today's competitive market.

28 May 2025 - 1 h 11 min
episode Unlocking Mid-Funnel and Loyalty Program Opportunities in Retail Media Networks artwork

Unlocking Mid-Funnel and Loyalty Program Opportunities in Retail Media Networks

In this episode of the Tap Into An Expert Podcast, host Eric Sheinkop sits down with Rick Ton, a renowned retail media strategist and former growth marketing leader at Meta, Sam’s Club/Walmart, Under Armour, and Walgreens, to explore how brands can unlock the full potential of mid-funnel retail media and loyalty programs. Rick draws on over 15 years of experience to demystify the “mid-funnel,” explaining why this critical stage where shoppers are considering options but not yet ready to buy is often overlooked in favor of high-intent, bottom-funnel tactics. He shares actionable strategies for bridging the gap between awareness and purchase, including effective use of on-site display, shoppable video, and branded content to build brand preference and influence decision-making before a consumer is ready to convert. Listeners will discover: * Why mid-funnel strategies are underutilized and how brands can overcome measurement challenges with tools like clean rooms and incrementality testing. * Proven mid-funnel tactics for launching new products, driving app installs, and moving high-value non-purchase actions that set the stage for long-term omnichannel success. * The art of designing showcase promotions and basket offers that boost cart size, drive cross-category engagement, and foster shopper loyalty through tight collaboration across retail, media, and merchandising teams. * How loyalty programs are powering the next evolution of retail media networks by providing rich first-party data that enables precise targeting, personalization, and closed-loop measurement. * Real-world examples of how leading retailers are integrating loyalty data to deliver exclusive offers, improve match rates, and create seamless omnichannel experiences for both brands and shoppers. Rick also tackles the biggest industry misconceptions, calling out the overreliance on last-click attribution and the urgent need for greater standardization in measurement and strategy. He offers a forward-looking perspective on how brands and retailers can co-own outcomes, harness loyalty data as a strategic asset, and prepare for the future of privacy-first, data-driven retail media. Whether you are a brand marketer, retail media professional, or loyalty strategist, this episode is packed with expert insights and practical takeaways to help you maximize every stage of the retail media funnel and build lasting customer relationships. Tune in to learn how to move beyond the basics, unlock new growth, and tap into the true power of mid-funnel retail media and loyalty programs with Rick Ton. Credits * Host: Eric Sheinkop [https://www.linkedin.com/in/ericsheinkop] * Guest: Rick Ton [https://www.linkedin.com/in/rickton] * Presented by The Desire Company [https://thedesirecompany.com] * Production services by Multitude [https://multitude.productions] About The Show Tap Into An Expert is your go-to podcast for unlocking the secrets of the Retail Media Network space. Each episode features in-depth conversations with industry experts, tackling the pressing questions you want answered. Whether you're a marketer, retailer, or business leader, our show is designed to provide you with actionable insights and strategies that can elevate your understanding and effectiveness in this rapidly evolving sector. Tune in and empower yourself with the expertise needed to thrive in today's competitive market.

14 May 2025 - 27 min
episode Reimagining Retail: The Intersection of Marketing and Media artwork

Reimagining Retail: The Intersection of Marketing and Media

This episode of Tap Into An Expert explores the transformative intersection of marketing and media within the evolving retail landscape. Host Eric Sheinkop speaks with Kevin Weiss, Vice President of Retail Media at Skai, to delve into the strategies and innovations shaping the future of eCommerce. Kevin shares his expertise on how retail media networks are expanding beyond traditional formats, the growing importance of video, and the power of audience intelligence in driving personalized experiences. The discussion covers key trends, including the rise of in-store digital screens, the convergence of online and offline retail, and the emerging opportunities in Connected TV (CTV). Episode Highlights: * The Evolution of Retail Media: Trace the expansion of retail media networks beyond traditional display ads and the integration of digital technology in brick-and-mortar stores. * The Role of Video in Retail Media: Explore how video content is driving higher conversions and the importance of adapting video content for mobile viewing and sound-off scenarios. * Audience Intelligence and Personalization: Discover how first-party data and data clean rooms are revolutionizing retail advertising, enabling behavior-based targeting and enhancing consumer privacy. * The Future of E-commerce and Retail Media: Gain insights into emerging technologies like CTV and shoppable content and how brands can prepare for these changes to stay ahead of the curve. This episode delivers actionable strategies for brands and retailers looking to excel in the rapidly evolving world of eCommerce and retail media. Kevin's expert perspectives provide a roadmap for creating personalized experiences, leveraging video content, and navigating the complexities of audience intelligence and data privacy. Credits * Host: Eric Sheinkop [https://www.linkedin.com/in/ericsheinkop] * Guest: Kevin Weiss [https://www.linkedin.com/in/weisskevin] * Presented by The Desire Company [https://thedesirecompany.com] * Production services by Multitude [https://multitude.productions] About The Show Tap Into An Expert is your go-to podcast for unlocking the secrets of the retail media network space. Each episode features in-depth conversations with industry experts, tackling the pressing questions you want answered. Whether you're a marketer, retailer, or business leader, our show is designed to provide you with actionable insights and strategies that can elevate your understanding and effectiveness in this rapidly evolving sector. Tune in and empower yourself with the expertise needed to thrive in today's competitive market.

30 Apr 2025 - 43 min
episode Retail Wire and Eric Sheinkop Live from Shoptalk | Special Episode artwork

Retail Wire and Eric Sheinkop Live from Shoptalk | Special Episode

This special episode of Tap Into An Expert brings you an exclusive conversation recorded live at Shoptalk Spring in Las Vegas. Host Chase Binnie, CEO of RetailWire, sits down with Eric Sheinkop, CEO and Co-Founder of The Desire Company, to explore the strategic shifts and innovations redefining the future of retail. Building on insights from RetailWire’s recent feature, this episode dives deep into how expert-driven content is reshaping the customer journey—bridging the gap between technology, consumer trust, and business results. Eric shares the story behind The Desire Company’s unique approach: embedding authentic, expert-led video content directly on product pages at major retailers like Target, Walmart, Tractor Supply, and Best Buy. With over a million daily views, this content is driving measurable conversion and delivering real education at the point of purchase. Episode Highlights: * The Power of Expert-Led Content: Discover how The Desire Company’s videos, created by real experts with hands-on experience, are building trust and transparency for shoppers. * Retailers as Media Companies: Learn why today’s retailers are uniquely positioned to act as media platforms, leveraging their built-in audiences to deliver value beyond traditional advertising. * Influencer vs. Expert: Understand the critical differences between influencer marketing and expert-led content—and why authenticity and measurable results matter more than ever. * Driving Sales and Reducing Returns: Hear how expert content delivers a 5 to 12 times sales lift for brands, especially for products that require more consideration, and how it helps shoppers make confident, informed decisions. * Actionable Insights for Retailers: Get practical advice on how to move beyond top-of-funnel awareness and boost conversions by providing credible expertise at the moment of decision. This episode is a must-listen for brands and retailers looking to stay ahead in a rapidly evolving market. Tune in for actionable strategies, candid insights, and a forward-looking discussion on the future of retail and the power of expert storytelling. Credits * Guest Host: Chase Binnie [https://www.linkedin.com/in/chasebinnie]  * Guest: Eric Sheinkop [https://www.linkedin.com/in/ericsheinkop]  * Presented by: The Desire Company [https://thedesirecompany.com/] * Production services by: Multitude [https://multitude.productions] About The Show Tap Into An Expert is your go-to podcast for unlocking the secrets of the retail media network space. Each episode features in-depth conversations with industry experts, tackling the pressing questions you want answered. Whether you’re a marketer, retailer, or business leader, our show is designed to provide you with actionable insights and strategies to elevate your understanding and effectiveness in today’s competitive market. Tune in and empower yourself with the expertise needed to thrive.

16 Apr 2025 - 38 min
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