Bad Reviews..and More Bad Reviews.

Cleaning Biz Update: Making a difficult choice

In this show, I talk about some challenges we've run into, and a pretty major decision I'm making: to quit our residential business completely. Listen in as I talk through some of the reasons we're making this change, and what the plan is going forward. Originally aired Nov 20, 2023.

Profit and Loss...but mostly loss

In this show, I discuss a pivotal moment in the company as we shift into an investment phase, and focus on customer acquisition, and building our credibility online. It's a fairly risky strategy in terms of spending because, well, I might lose all of my money that I'm investing. Time will tell if it works. Originally aired 10/11/2023.

Bad Reviews..and More Bad Reviews.

One of the cornerstones of my cleaning company's business - has been higher quality than our competitors. But what happens when we don't live up to that standard? In this show, I discuss a day that seemingly would never end - when we had multiple bad reviews, and I almost shut the business down. It was a rough day. Originally aired Oct 2, 2023.

Million-Dollar Milestone: How I Plan to Make $1M in Year 2 of My Cleaning Business

Hitting $1M in revenue per year is a big milestone for a business. It marks the transition from a business that has no idea, into one that has begun to flesh out processes, procedures, and figured out how to acquire customers. In my opinion, if you can do $1M in a year - you're doing at least one part of your business right. For this reason, my plan has been to bring my cleaning company to this magical mark, within 2 years of opening our doors. In this show, I detail my plan on accomplishing it, and illustrate how it's not that outrageous. I hope you find it inspiring enough to build something on your own! Originally aired 9/28/2023.

The Courage to Charge: Confronting Pricing Anxiety in Your Business

Ever been afraid to reveal your prices to customers, dreading they might reject you for being too steep? I recall a real-life encounter where I quoted a higher than usual price, and to my surprise, the customer agreed! Through this experience, I learned that it's crucial to stand your ground on your pricing, even if it means facing rejections. Sometimes, rejection isn't a bad thing. It might just help you refine your marketing strategies and target the right audience. Originally aired 9/25/23.