TechTalks in CMMS

Todd Gradson

3 min · 9. apr. 2026
episode Todd Gradson cover

Description

Transitioning a sales department from underperforming to high-growth requires more than just new metrics. It demands a foundation of authentic leadership and technical trust. Todd Gradson joins TechTalks to discuss building world-class commercial operations, and the strategic importance of understanding individual motivation within a sales team. Todd emphasizes a consultative approach that prioritizes active listening to solve complex facility management challenges rather than relying on rigid scripts. For operations leaders, these insights highlight how balancing software simplicity with deep customization, such as asset tagging and sensor integration, can effectively scale a maintenance department from a local site to a multinational corporation.

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episode Matt Power artwork

Matt Power

How can an informative video shift your maintenance department from a reactive cost center to a streamlined, proactive asset? Matt Power joins TechTalks to discuss the technical production of Maintenance Care's educational video series like Preventive Measures and Tools in Perspective, which spotlight the critical role of facility oversight. Matt explains how specialized video content helps maintenance professionals identify common failures in furnace filters, fire extinguishers, boiler rooms, and more. By documenting these "behind the scenes" workflows and reviewing essential hardware, these initiatives provide facility managers with the practical knowledge needed to improve operational compliance, reduce risk, and ensure long term asset reliability through proactive maintenance strategies.

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