Ep. 12 | 80% of AI Unused: How to Be in the 20% That Works | Nicolas Averseng | The AI Values Podcast

Ep. 12 | 80% of AI Unused: How to Be in the 20% That Works | Nicolas Averseng | The AI Values Podcast

80% of data and AI products in organisations are never used. That is not a pilot problem; it is an AI value management crisis happening at scale right now.In Episode 12 of The AI Values Podcast, Edosa Odaro and Lindley Gooden sit down with Nicolas Averseng, Chief Product Officer at DataGalaxy and founder of Yui, one of the world's first dedicated AI value management platforms. This is one of the most practically uncomfortable conversations the podcast has produced. Nikola introduces what he calls "the fallacy of efficiency": the idea that the 30% productivity gains promised by agentic AI and GenAI deployments rarely materialise once they meet a CFO's scrutiny, and he explains why this trap catches even the most capable organisations. If your AI business case rests on efficiency gains, AI risk management, or responsible AI governance, this episode is required listening for your board.ABOUT NICOLAS AVERSENG:Nicolas Averseng is Chief Product Officer at DataGalaxy. He previously founded Yui, one of the world's first value management platforms for data and AI investments, which was acquired by DataGalaxy. He specialises in transforming data and AI governance from a compliance exercise into a genuine catalyst for value creation, and works with senior leaders globally to close the gap between AI investment and AI ROI.◼ Nicolas Averseng: https://www.linkedin.com/in/naverseng/WHAT IS COVERED:► The 80% problem: why the majority of data and AI products in organisations are never adopted, and the root cause most CDOs and boards refuse to acknowledge until it is too late► The fallacy of efficiency: how the promise of AI-driven productivity gains disappears when it meets the CFO's budget review, and why efficiency alone is the wrong objective for responsible AI implementation► The foundation-building trap: why organisations spend years building data platforms nobody uses, and how outcome-led AI implementation and minimum viable use cases change the equation entirely► AI value versus AI risk: Nikola's core argument, captured in his own words ("There is no value story without the downside"), explains why AI governance and AI risk management are not separate conversations, and how the EU AI Act is forcing this realisation even on organisations that resist it► The 14-month CDO problem: why chief data officers burn out before they deliver, what the average tenure of 12–24 months tells us about the state of AI value management, and what genuinely fixes it⏰ EPISODE TIMESTAMPS:00:00 — Cold open: years building a data platform nobody could use00:45 — Lindley introduces the 80% stat, what is it really costing us?04:49 — The foundation-building trap: why organisations build before they think08:15 — Starting from the end: the minimum viable AI use case approach12:09 — What does "value" actually mean? ROI vs. genuine user benefit16:40 — AI's wider cost: employment, ESG, client relationships, trust20:19 — The fallacy of efficiency: why GenAI's 30% promise rarely shows up24:26 — Are organisations getting better? Closing reflections──────────────────────────────────────ABOUT THE AI VALUES PODCAST:The AI Values Podcast is where leaders come to think clearly about the trade-offs behind AI adoption not just the opportunities. Hosted by Edosa Odaro (author, 'The Values of AI') and Lindley Gooden (author, 'The Future of Truth'), with weekly conversations at the intersection of AI, trust, governance, and the future of work.🎙 SUBSCRIBE to The AI Values Podcast for honest, rigorous conversations at the intersection of AI ethics, AI governance, and business leadership.◼ Find out more: https://www.theaivalues.org ◼ Reach out: podcast@theaivalues.org ◼ Get the Weekly AI Values Dispatch → https://pages.theaivalues.org◼ Edosa Odaro: https://www.linkedin.com/in/edosa/◼ Lindley Gooden: https://www.linkedin.com/in/lindleygooden/

Ep. 11 | World Models, AI Autonomy & AGI: Is Intelligence Enough? | The AI Values Podcast

What if your organisation's AI strategy rests on a system that doesn't understand the world the way you think it does? Edosa Odaro and Lindley Gooden go head-to-head on Episode 11 of The AI Values Podcast on the debate that is quietly splitting the AI research world in two: LLMs versus world models, pattern recognition versus causal understanding, and the governance question that follows from the answer. This is not a technical forecasting conversation. It is the one your board should have before the next autonomous AI budget line gets signed. WHAT IS COVERED: ► "The biggest problem around AI is that we speak about it as if it actually understands the world": why conflating language fluency with genuine understanding is the most dangerous assumption in AI governance, and what world models offer instead ► The transport company case study: an LLM correctly identifies a flood and reroutes an entire fleet, then causes gridlock, because it cannot model the downstream consequence of its own decision ► LLMs are not enough": why Lindley argues that without physical awareness, AI cannot be trusted in medical tech, sports science, or any domain where the real world pushes back ► Do AI systems need arms and legs? Why giving autonomous AI physical form is not an engineering decision but a values question, and why Silicon Valley's race to remove guardrails is precisely the moment human oversight matters most ► "I feel that we're giving human expectations to non-human systems": the framing that redefines AI alignment as a relationship risk, and what that means for every organisation deploying AI at scale ⏰ EPISODE TIMESTAMPS: 00:00 — The AI illusion: mistaking language fluency for genuine understanding 01:06 — LLMs vs world models: what the difference actually means in practice 02:09 — AGI and ASI: which architecture leads to general intelligence? 03:28 — Arms, legs, and autonomy: the embodied AI question nobody wants to answer 04:54 — Case study: the flood, the fleet, and the limits of LLM reasoning 06:35 — Silicon Valley, fewer guardrails, and the autonomy debate 08:03 — Causality, consequence, and what AI needs to understand an ecosystem 09:17 — "We're giving human expectations to non-human systems" 10:20 — Augmentation or transformation? The values-first answer 12:12 — A direct challenge: have this conversation in your own organisation ABOUT THE AI VALUES PODCAST: The AI Values Podcast is where leaders come to think clearly about the trade-offs behind AI adoption not just the opportunities. Hosted by Edosa Odaro (author, 'The Values of AI') and Lindley Gooden (author, 'The Future of Truth'), with weekly conversations at the intersection of AI, trust, governance, and the future of work. 🎙 SUBSCRIBE to The AI Values Podcast for honest, rigorous conversations at the intersection of AI ethics, AI governance, and business leadership. ◼ Find out more: https://www.theaivalues.org ◼ Reach out: podcast@theaivalues.org ◼ Get the Weekly AI Values Dispatch → https://pages.theaivalues.org ◼ Hosts: Edosa Odaro [https://www.linkedin.com/in/edosa/] & Lindley Gooden [https://www.linkedin.com/in/lindleygooden/]

Ep. 10 How AI Is Rewriting the Career Playbook | Amy Shi-Nash, PhD | The AI Values Podcast

Most AI projects fail not because the technology fails, but because humans never fully integrate it into their way of working. Amy unpacks what successful AI implementation really looks like, not from the tech side, but from the human side. From boardroom tensions to culture change, career disruption to lifelong learning, this is the conversation most AI podcasts aren't having. THIS WEEK: A GUEST EPISODE Our guest is Amy Shi-Nash, Professor of AI Practice at Monash University and Co-founder & CEO of Occupy. Amy brings more than two decades of hands-on implementation experience across global commercial organisations and academia — building AI that actually changes behaviour, not just processes. She is one of a rare group of practitioners who hasseen both sides: what makes AI succeed at scale, and why the human side is the part most leaders get wrong. ◼ Connect with Amy [https://www.linkedin.com/in/amyshinash/] ⏰ EPISODE TIMESTAMPS: 00:00 — Cold open: "AI changes the shape of work, this is bigger than they say" 01:40 — Why 85–95% of AI projects fail to deliver value 05:00 — Meet Amy Shi-Nash: 25 years making AI work in large organisations 06:10 — What good AI implementation actually looks like (from the human side) 08:40 — The junction between humans and AI: why it determines everything 11:00 — From faster to different: culture change as the real measure of success 13:30 — Real-world examples: users building agents, evolving the system themselves 14:25 — Boardroom tensions: innovators, sceptics, literacy gaps, and time horizons 17:30 — Are we ready? The readiness question every board avoids 19:50 — Consequences: intended, unintended, and unevenly distributed 23:00 — The literacy imperative: AI education across every role and level 25:55 — Job composition change: what AI does and what humans must do 27:45 — Distribution of value: how AI reshapes the organisation's shape 29:00 — Flatter structures, specialist roles, fractional work, and the rise of the entrepreneur 32:00 — Debrief: culture, career paths, and the age of the specialised side hustle ABOUT THE AI VALUES PODCAST: The AI Values Podcast is where leaders come to think clearly about the trade-offs behind AI adoption not just the opportunities. Hosted by Edosa Odaro (author, 'The Values of AI') and Lindley Gooden (author, 'The Future of Truth'), with weekly conversations at the intersection of AI, trust, governance, and the future of work. 🎙 SUBSCRIBE to The AI Values Podcast for honest, rigorous conversations at the intersection of AI ethics, AI governance, and business leadership. ◼ Find out more: https://www.theaivalues.org ◼ Reach out: podcast@theaivalues.org ◼ Get the Weekly AI Values Dispatch → https://pages.theaivalues.org ◼ Co-Hosts Edosa Odaro [https://www.linkedin.com/in/edosa/] & Lindley Gooden [https://www.linkedin.com/in/lindleygooden/]

Ep. 9 The Lost Language of AI Value | Nobody Speaks The Same Language | The AI Values Podcast

Only 15% of organisations can put a hard number on the AI value they've delivered to their board. Not a technology problem a language one. This is where AI value gets lost. In Episode 9 of The AI Values Podcast, Edosa Odaro and Lindley Gooden go head-to-head on one of the most uncomfortable diagnoses in AI leadership today: organisations aren't failing because the technology doesn't work they're failing because strategy, operations, and influence each speak a completely different dialect. And nobody is translating. 🎙 THIS WEEK: A HEAD-TO-HEAD No guest. Just two hosts, one research-backed problem, and a genuine divergence of views. Edosa brings the governance and leadership accountability lens. Lindley brings the communications, storytelling, and what-he-hears-from-senior-leaders lens. They find common ground exactly once and even that took 20 minutes. 📌 WHAT IS COVERED: ► Why only 15% of organisations can put a hard number on the AI value delivered to their board and what the other 85% are doing instead (McKinsey) ► The three languages of AI that fragment organisations: strategy, operations, and influence and why no one in the room is genuinely multilingual ► What Edosa Odaro calls "the value fog": the organisational blind spot in which AI value exists but is completely invisible to the people who need to see it most ► Why bad news about AI stops moving upward and why that silence is more dangerous than any technical failure: "Everyone stops talking. That is the issue." ► The case for an AI translator role inside organisations — the bridge function most businesses have not hired, named, or even defined yet ► The policy-versus-practicality disjoint: what senior leaders tell Lindley behind closed doors that AI has become disconnected from the rest of the business ► Whether agentic AI systems can solve the AI communication problem — or whether the lost language of AI value is fundamentally a human failure ► "Value has got to be the thing that brings everyone together and that language needs to be clear" where both hosts ultimately land, despite the disagreement ► What responsible AI governance actually requires from boards: not technical depth, but translatable clarity — and the cost of getting this wrong in 2026⏰ EPISODE TIMESTAMPS: 00:00 — Cold open: "The lost language of value" 00:38 — Edosa and Lindley introduce the episode 01:31 — The three languages of AI: strategy, operations, and influence 02:17 — Why aren't organisations multilingual? 03:07 — The research gap: 85% can't read the data; only 15% can report value to boards 07:35 — Should organisations build an AI translator role? 08:49 — Edosa introduces "the value fog" — AI value that exists but cannot be seen 11:43 — The CEO PhD debate: do leaders need to become more technical? 13:32 — Policy vs practicality: the AI disjoint Lindley hears from senior leaders 18:22 — Value as the unifying language — where the disagreement resolves ABOUT THE AI VALUES PODCAST: The AI Values Podcast is where leaders come to think clearly about the trade-offs behind AI adoption not just the opportunities. Hosted by Edosa Odaro (author, 'The Values of AI') and Lindley Gooden (author, 'The Future of Truth'), with weekly conversations at the intersection of AI, trust, governance, and the future of work. 🎙 SUBSCRIBE to The AI Values Podcast for honest, rigorous conversations at the intersection of AI ethics, AI governance, and business leadership. ◼ Find out more: https://www.theaivalues.org ◼ Reach out: podcast@theaivalues.org ◼ Get the Weekly AI Values Dispatch → https://pages.theaivalues.org ◼ Cohost: Edosa Odaro [https://www.linkedin.com/in/edosa/] & Lindley Gooden [https://www.linkedin.com/in/lindleygooden/]

Ep. 8 | Make AI Work: Stop Selling AI, Start Selling The Outcome | The AI Values Podcast

What if 40% of your workforce is quietly correcting AI hallucination every single month and the productivity gain you booked never actually arrived? Edosa Odaro and Lindley Gooden sit down on Episode 8 of The AI Values Podcast with David Edem a data and AI transformation leader who has spent two decades inside some of the most operationally complex organisations on the planet — for an uncomfortable conversation about AI governance, AI risk management and the hidden work of generative AI in the enterprise. This is not the demo-day story. It is what happens after the hype dies down, the boardroom goes quiet, and someone has to make AI actually deliver value in regulated industries where mistakes have real-world consequences. THIS WEEK: A GUEST EPISODE Our guest is David Edem, a data, cloud and AI transformation leader who has worked across global oil & gas, energy infrastructure and global SaaS building production AI inside multi-billion-pound asset environments where decommissioning, safety, and engineering integrity are not theoretical. David brings the practitioner's view of what changes when AI meets operational complexity, and why "the last 10%" is the part most leaders quietly misjudge. ◼ Guest LinkedIn:   / david-edem   [https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqbEJnQ2ZRZVoweVlsdHdneXF3ckFiSUZwWU1BUXxBQ3Jtc0tsUzZXS0FUZS1mV0hPY19wN1NjZk90SVhSZjJibTBBZ2h4RXZlNjlneVJwNkZVNDVpeUE1Ukw1T1hZcnk0bnJQZVNSM3QzWmx0ODg0ak44QzhaTnNaU2dRS0tZRHlSVXRfZTdTQlJVSkxESzVEVFY5TQ&q=https%3A%2F%2Fwww.linkedin.com%2Fin%2Fdavid-edem%2F&v=CjsB9OEVpGg] WHAT IS COVERED: ► Why AI doesn't replace work it relocates it, and the hidden work of generative AI is now showing up in every team's calendar ► The Microsoft + Workday "workslop" stat: 40% of workers correcting AI-generated errors every month, and what it really means for AI productivity in 2026 ► Inside oil & gas: how decades of engineering drawings, seismic data and well trajectories became a one-year AI project instead of a several-year, multi-million-pound rebuild ► Innovators, sceptics and the delayers nobody talks about: the third group in every boardroom that quietly kills AI decisions ► Why you should never walk into a boardroom selling AI — you walk in selling the outcome (boardroom storytelling for AI adoption) ► "AI wants you to be happy. It gives you good results and it makes stuff up." — David on AI hallucination, confidence, and why the last 10% of AI requires humans ► Efficiency vs trust: the tension every C-suite is missing, and why human in the loop is not a soft option but the only credible posture ► How the barriers to entry collapsed: the customer success manager with no technical background who became a global AI product leader in 18 months ► Why AI doesn't only replace work it creates work that wouldn't have existed (David's own counter-example to the displacement narrative) ► A practical framing for responsible AI in regulated industries: data quality, human oversight, and the AI value extraction question every board should ask ⏰ EPISODE TIMESTAMPS: 00:00 [https://www.youtube.com/watch?v=CjsB9OEVpGg] — Cold open: "AI wants you to be happy" — and it makes stuff up 01:30 [https://www.youtube.com/watch?v=CjsB9OEVpGg&t=90s] — Microsoft's 40%: workers are fixing AI every month (the workslop problem) 04:50 [https://www.youtube.com/watch?v=CjsB9OEVpGg&t=290s] — Meet David Edem: AI inside operationally complex industries 07:10 [https://www.youtube.com/watch?v=CjsB9OEVpGg&t=430s] — Oil & gas, decommissioning, and AI as a shortcut to value 11:40 [https://www.youtube.com/watch?v=CjsB9OEVpGg&t=700s] — Innovators, sceptics — and the delayers nobody talks about 14:00 [https://www.youtube.com/watch?v=CjsB9OEVpGg&t=840s] — Don't sell the AI, sell the outcome — the storytelling gap 16:20 [https://www.youtube.com/watch?v=CjsB9OEVpGg&t=980s] — Hallucination and confidence: why the last 10% needs humans 21:10 [https://www.youtube.com/watch?v=CjsB9OEVpGg&t=1270s] — Barriers collapse: from no-code customer success to AI product leader 26:00 [https://www.youtube.com/watch?v=CjsB9OEVpGg&t=1560s] — AI doesn't replace work — it creates work that didn't exist 28:20 [https://www.youtube.com/watch?v=CjsB9OEVpGg&t=1700s] — Debrief: storytelling, delayers, and what's really at stake ABOUT THE AI VALUES PODCAST: The AI Values Podcast is where leaders come to think clearly about the trade-offs behind AI adoption not just the opportunities. Hosted by Edosa Odaro (author, 'The Values of AI') and Lindley Gooden (author, 'The Future of Truth'), with weekly conversations at the intersection of AI, trust, governance, and the future of work. ◼ Find out more: https://www.theaivalues.org [https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqbTJVSFlfdlJEUjlDVjVhTW5weTYtRk4wTjg0QXxBQ3Jtc0tsZll5QUhpbHNVd1MwaENvdlNQU25NWmdYbXJBS3JEcWlhc2xsME5GdXFIOWhHU1hjczUwaXY1VkI2SnVZUmszYnFQWlpmWGdPa2FWeER6S0FKYldvTkhIOXVaYTdnS0djaDJvay1yLTZhYkZXbEkxbw&q=https%3A%2F%2Fwww.theaivalues.org%2F&v=CjsB9OEVpGg] ◼ Reach out: podcast@theaivalues.org ◼ Edosa Odaro:   / edosa   [https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqbF8taGhYRC1EcVdTckhnS29ZdFdva21Tc3RWZ3xBQ3Jtc0ttTXZubDdUSDJaclpuT0lKd05vdkE1M1Vfd1pSWHRlWWNvc2R2V01GMHN0aW9ZZ1FuVDl6UExDSHBnZkFDYTRmbnV3TjV1NVV0SGptWkliN2o5LTdLVHBBRXlkUHVqQ0RuS0dQeGUzVGV1UjQtWm54Zw&q=https%3A%2F%2Fwww.linkedin.com%2Fin%2Fedosa%2F&v=CjsB9OEVpGg] ◼ Lindley Gooden:   / lindleygooden   [https://www.youtube.com/redirect?event=video_description&redir_token=QUFFLUhqbWRQRlNfZUNPbGV2cVpjX1k1Rzg2aW8wdjd6Z3xBQ3Jtc0ttbGs0ZEwwRmM5cEhIYVlnQ3lGNEVNdURURE1tcVVsTElvckZiYzRKNEZ2V3VFLTF0VGxRc3NCWHFYbWM4QXZNZTlZR0ZoYmU2SGRoSl9nQUdhRmVJXzZKMjBqV0pjaXdsdWhNZHVrbUxiQkQyVFRrTQ&q=https%3A%2F%2Fwww.linkedin.com%2Fin%2Flindleygooden%2F&v=CjsB9OEVpGg]