The Automated Coach Podcast

023 | Optimizing Operations with Belle Walker

In today’s episode, host Dr. Denise Dennis sits down with Belle Walker, founder and CEO of Belleview Consulting. Belle is known for taking organizations “from friction to function,” helping companies across industries recapture lost efficiency and engagement. She’s also an international bestselling author, TEDx speaker, and has built and led innovative teams, ranging from Google’s nationwide aerial photography operations to quality control for autonomous vehicles. In this engaging conversation, Belle Walker shares her journey from engineering to consulting, highlighting the struggles and lessons learned along the way. She reveals her unique approach to diagnosing operational challenges, the importance of seeing organizations as systems, and why having a broad perspective is crucial before automating any process. You’ll hear practical tips on qualifying leads, supporting clients, and leveraging automation and AI tools in a way that actually serves your business goals, not just because they’re the latest trend. Stick around for actionable advice on streamlining operations, choosing the right automation tools, and future-proofing your systems, plus a bonus tip on building regular reviews into your automation strategy. If you’re a leader, entrepreneur, or just curious about how to optimize your organization for growth, you won't want to miss this episode! Belle Walker, Founder and CEO of Belleview Consulting, takes organizations from Friction to Function, recapturing lost efficiency and engagement for companies across industries. Now the international bestselling author of Generation Innovation and a TEDx speaker, Belle has also built several successful teams for HERE Technology, including one responsible for the quality of maps for autonomous vehicles, and received two patents.  Belle’s career began at Google, building a nation-wide aerial photography operation, and numerous different teams since.   Belle has a Mechanical Engineering degree from Harvard and a Systems Engineering master’s from University of Southern California where her research studied organizations as systems. Podcast intro Podcast end credits

022 | Transforming Toxic Workplaces with Civility: Insights from Catherine Mattice

In today’s episode, Dr. Denise Dennis sits down with Catherine Mattice, founder and CEO of Civility Partners, a firm dedicated to transforming toxic workplace cultures and promoting respect among teams. With over 16 years of experience, Catherine Mattice brings a wealth of knowledge as a TEDx speaker, author, and recognized HR thought leader. Her new book "Navigating Toxic Work Environments For Dummies" is making waves in the business world. Together, Dr. Denise Dennis and Catherine Mattice dive deep into what truly makes a workplace "toxic", from gossip and dysfunction to bullying and hostile leadership. Catherine Mattice shares her journey, the struggles she overcame, and the powerful role mentorship played in her success. Plus, you’ll learn how Civility Partners uses automation, delegation, and authentic content to grow their impact, attract leads, and deliver exceptional services. Tune in for actionable tips on building civility in your organization, harnessing the power of authentic content marketing, and freeing yourself through automation and smart delegation. If you’re looking to create a healthy work culture or streamline your coaching business, this episode is full of strategies you won’t want to miss! Catherine Mattice, MA, SPHR, SHRM-SCP, is the founder/CEO of Civility Partners, an organizational development firm focused on helping organizations create respectful workplace cultures and specializing in turning around toxic cultures. Civility Partners’ clients range from Fortune 500's to small businesses across many industries. Catherine is a TEDx speaker and an HR thought-leader who has appeared in such venues as USA Today, Bloomberg, CNN, NPR, and many other national news outlets as an expert. She’s an award-winning speaker, author and blogger, and has 60+ courses reaching global audiences on LinkedIn Learning.  Her fourth book, Navigating Toxic Work Environments For Dummies (Wiley) is available in all major bookstores and where audio books are sold. Get Catherine Mattice Abrasive Leader Assessment here. [https://civilitypartners.com/abrasive-leader-assessment-2/] https://civilitypartners.com/abrasive-leader-assessment-2/ Abrasive leaders, also known as “workplace bullies,” engage in aggressive behavior because they are truly unaware that their actions cause so much damage to those around them. This assessment is designed to evaluate abrasive leadership behavior and its presence within your organization. The goal is for you to gain a better understanding of the dynamics at play within your team. Podcast intro Podcast end credits

021 | Making LinkedIn Work for You with Angela Dunz

In today’s episode, host Dr. Denise Dennis sits down with Angela Dunz, known as the “accidental entrepreneur” who built a thriving business using nothing but the free version of LinkedIn, no website required. Angela shares her journey from dreaming of becoming a CMO in the San Francisco Bay Area to founding her own business and guiding attorneys and solopreneurs in business development, professional branding, and LinkedIn optimization. From breaking down barriers to using automation tools that save time, Angela pulls back the curtain on how she turned LinkedIn into a powerful platform for growth plus, she shares actionable tips to help you boost your own profile and visibility. Whether you’re a LinkedIn skeptic or looking for ways to improve your online brand, this episode is packed with insights you don’t want to miss. Angela calls herself The “Accidental Entrepreneur,” having moved to the San Francisco Bay Area with her shiny new MBA and dreams of being a CMO. Instead, she started her own business. Angela works with Attorneys sharing her expertise in Business Development, Professional Branding, Content Strategy, and Visibility & Optimization on LinkedIn. Without a website, she built her entire vibrant business using free LinkedIn! She is a former Rock Climbing Guide and lives in Marin, where the hiking and the weather are fabulous. Being from Wisconsin, she is a devoted Packer Fan and shareholder. Discover Angela Dunz’s Top 3 Things you can do to Improve Your Profile here. [https://schedule.angeladunz.com/virtualcoffee] https://schedule.angeladunz.com/virtualcoffee Is your LinkedIn Profile accomplishing what you want for Business Development? If not, let's meet for 30 minutes, and I will review your profile and provide you with the Top Three Things you can do to achieve results. It's far easier than you think. Podcast intro Podcast end credits

020 | How Coaches Can Use Education, Automation & Branding to Scale: Navigating Medicare with Thermon Rick Holliday

In this episode, Dr. Denise Dennis sits down with Thermon Rick Holliday, a seasoned Medicare broker and principal of TRH Insurance Agency, who brings over two decades of experience serving individuals and businesses, and more than seven years helping clients navigate the complexities of Medicare. Thermon shares his personal journey into the field, from caring for his meticulously organized mother, "Betty Etiquette," to realizing the overwhelming need for clear healthcare guidance among older adults. Together, Dr. Denise and Thermon unpack the challenges of growing a service-based business, from finding clients and building trust, to the power of personal branding and harnessing automation for efficiency and compliance. Thermon offers invaluable insights for coaches and entrepreneurs: how showing up consistently, branding yourself memorably, and leveraging technology can make all the difference. Plus, he reveals actionable tips for planning ahead, especially as retirement approaches. Whether you’re a coach looking for streamlined business strategies, or just curious about the intersection of healthcare and automation, this conversation is packed with real-world wisdom, practical advice, and stories that will inspire you to take action. If you’re ready to learn how automation can free up your genius and why time management is your most precious resource, this episode is for you! Thermon “Rick” Holliday is a seasoned Medicare broker and the principal of TRH Insurance Agency. With over seven years dedicated to helping individuals navigate the complexities of Medicare, Rick brings clarity and ease to what can often be a confusing process. Backed by two decades of experience working with individuals and businesses across a wide range of industries, he is uniquely positioned to assist clients at every stage of their healthcare journey. Whether someone has been enrolled in Medicare for years or is transitioning for the first time from individual, Obamacare (ACA), SSDI, or group healthcare, Rick and his team at TRH Insurance Agency ensure the process is seamless. The agency takes pride in making every client’s transition to Medicare as smooth and stress-free as possible. https://trhinsurance.com/5-smart-moves [https://trhinsurance.com/5-smart-moves] Getting Ready for Medicare? Whether you're just starting to explore your options or already enrolled and looking ahead, this simple checklist will help you take the right steps at the right time. This free, easy-to-follow guide walks you through five essential areas to consider, so you can feel confident about your healthcare, finances, and future. Podcast intro Coach's Guide to Stress-Free Automation ad Podcast end credits

019 | Sales Success for Coaches: Automation, Prospecting, and Relationship Building with Evan Polin

On this episode of the Automated Coach Podcast, Dr. Denise Dennis welcomes sales expert Evan Polin, President of Polin Performance Group LLC. With over 25 years in sales coaching and consulting, Evan shares his journey from counseling to empowering professionals who never imagined themselves as salespeople, think attorneys, accountants, and consultants, by teaching them how to build their book of business.  The conversation dives into practical strategies for maintaining a healthy sales pipeline, the importance of intentional prospecting, and how leveraging relationships (without resorting to spammy outreach!) can open doors to new opportunities. Evan also discusses the challenges of balancing client service and business growth, offering actionable tips like color-coded calendars and the “sales cookbook”, a data-driven approach to sales planning. And, of course, Dr. Denise explores how automation and AI can streamline your outreach and follow-up processes, making sales less daunting and more effective. If you want smart, human-centered tactics for growing your coaching business and working smarter (not harder), you won’t want to miss this insightful conversation! Evan Polin is the President of Polin Performance Group LLC, with over 25 years of experience in sales coaching and consulting. He specializes in helping businesses and professional service firms enhance their sales, profits, and productivity through tailored sales coaching and consulting. Co-author of Selling Professional Services the Sandler Way, Evan integrates his counseling background with proven sales strategies to deliver exceptional results. Podcast intro Coach's Guide to Stress-Free Automation ad Podcast end credits