The Bliss Business Podcast

EQ and Empathy: The New Standard for Franchise Success with Roxanne Conrad

Success in business is no longer measured by growth alone. Today’s strongest leaders are being called to lead with emotional intelligence, empathy, consistency, and care. In this episode of The Bliss Business Podcast, we welcome Roxanne Conrad, Chief Operating Officer of Premium Service Brands, a home services franchisor with nine brands across categories including painting, garage doors, cleaning, remodeling, junk removal, grout restoration, handyman services, and plumbing. As COO, Roxanne oversees the day-to-day operations of the franchise system, helping drive consistency, efficiency, support, innovation, and collaboration across the organization. In Leading with Emotional Intelligence, we explore: • Why empathy is becoming essential to modern leadership • How emotional intelligence strengthens operations and franchise support • Why consistency and care must work together in service-based businesses • How leaders can build cultures of collaboration and trust • What it takes to scale without losing the human touch • Why the future of success depends on both performance and people 🎙️ Hosted by Stephen Sakach and Tullio Siragusa 🎧 Produced by Martha Huerta The new standard for success is not just what leaders achieve. It is how they help people feel seen, supported, and empowered along the way.

Ethical Community Growth: The Future of Innovative Franchise Models with Nick Ridgway

Franchising is evolving. Today’s strongest models are not only built around scale, systems, and market expansion — they are also built around ethics, community trust, and local impact. In this episode of The Bliss Business Podcast, we welcome Nick Ridgway, Vice President of Franchise Development for Service Experts, to explore Ethical Community Growth: The Future of Innovative Franchise Models. Nick brings more than 10 years of franchising experience and has helped more than 400 entrepreneurs move from evaluation to successful business ownership. At Service Experts, he helps prospective franchise owners leverage proven systems, operational support, and a trusted national brand to build local businesses rooted in service, accountability, and community care. In this episode, we explore: • Why ethical growth matters in modern franchising • How franchise models can balance scale with local responsibility • Why essential home services depend on trust and community relationships • How innovative franchise systems support entrepreneurs and customers • What future franchise owners should look for in a values-aligned opportunity • How business ownership can create stability, service, and local impact 🎙️ Hosted by Stephen Sakach and Tullio Siragusa 🎧 Produced by Martha Huerta The future of franchising is not just about opening more locations. It is about building ethical systems that help communities grow stronger.

Marketing With Purpose Kit: Aligning Marketing with Business Growth

Marketing works best when every campaign, metric, and strategy is tied to real business goals. Without alignment, even high-performing marketing efforts can miss the bigger picture. In this week’s Marketing With Purpose Kit from The Bliss Business Podcast, we’re joined by Kevan Zameni, Digital Marketing Specialist at Zero Company. At Zero Company, Kevan specializes in creating, managing, and optimizing complex PPC campaigns across platforms including Google Ads, Reddit, Facebook/Instagram, Twitter, and LinkedIn. He has worked with clients across multiple industries, aligning marketing strategies with critical business KPIs while improving SEO performance through on-site optimization, content strategy, and technical best practices. His data-driven approach focuses on connecting marketing execution directly to measurable business growth. 🎙️ Hosted by Tullio Siragusa 🎧 Produced by Martha Huerta 🧭 In this episode, we explore: • Why aligning marketing with business growth matters more than ever • Connecting campaign performance to meaningful KPIs • Building scalable PPC and SEO strategies that support growth • Turning analytics into smarter marketing decisions 🎧 If you’re looking to better connect your marketing efforts to measurable business outcomes, this conversation offers practical insight into performance-driven growth strategies.

Building Purpose-Led Marketing Systems with Gareth Bain

Marketing is no longer just about clicks, leads, campaigns, or clever tactics. For founder-led companies, sustainable growth requires clarity, rhythm, systems, and a deeper sense of purpose behind the work. In this episode of The Bliss Business Podcast, we welcome Gareth Bain, award-winning Fractional Chief Marketing Officer, Growth Strategist, and founder of Got Legs Digital.Gareth brings more than 17 years of experience helping SaaS, FinTech, PropTech, and technology-driven companies move from reactive marketing to predictable growth, with experience supporting brands including American Express, LEGO, Blackstone, and MoneyGram. Through Got Legs Digital, Gareth helps businesses fix what often breaks first — unclear messaging, bloated acquisition costs, leaky funnels, and founder-dependent marketing — while also advancing a purpose-led mission that has helped contribute to more than 500 prosthetic leg donations for amputee survivors across Africa. In Growth That’s Got Legs, we explore: • Why founder-led companies often get stuck in reactive marketing • How fractional CMO leadership helps businesses scale with less risk • Why messaging, funnels, automation, and operating rhythm matter for predictable growth • How purpose can become part of a company’s growth system • Why ethical marketing requires clarity, honesty, and responsibility • How businesses can grow revenue while creating human impact 🎙️ Hosted by Stephen Sakach and Tullio Siragusa 🎧 Produced by Martha Huerta Growth is not just about moving faster. It is about building systems that help businesses move with clarity, purpose, and impact.

Sustainable Business Practices and Ethics with Sam Berman

Sustainability and ethics are no longer separate conversations in business. Today’s leaders are increasingly being challenged to build organizations that create innovation, operational impact, and meaningful responsibility toward people and the world around them. In this episode of The Bliss Business Podcast, we will welcome Sam Berman, Founder and CEO of LARC (Logistics Advanced Research Center). Sam Berman is an entrepreneur, engineer, and logistics innovator focused on transforming how the world moves high-value technology infrastructure. As Founder and CEO of LARC, he has developed sustainable, high-performance solutions designed to replace outdated packaging systems across industries including AI, cloud computing, semiconductors, and aerospace. Beyond innovation and logistics, Sam also leads Haven, a LARC initiative dedicated to helping end human trafficking and exploitation through industry-driven impact and advocacy. He is also the author of Militant Mind: The Psychology of Building What Doesn’t Exist, exploring the mindset required to challenge entrenched systems and build entirely new categories of innovation. In Sustainable Business Practices and Ethics, we explore: • Why sustainability and ethics are becoming essential business responsibilities • How innovation can challenge outdated systems and industries • The role businesses can play in addressing human trafficking and exploitation • Why operational leadership and purpose-driven action must work together • The mindset required to build what does not yet exist • How long-term responsibility creates stronger businesses and deeper impact 🎙️ Hosted by Stephen Sakach and Tullio Siragusa 🎧 Produced by Martha Huerta Sustainable leadership is not only about building better systems. It is about using innovation, influence, and business itself as a force for responsibility, dignity, and human impact.