Cover image of show The BPO Breakroom Podcast

The BPO Breakroom Podcast

Podcast by Jaeman Studios

English

Personal stories & conversations

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About The BPO Breakroom Podcast

Life in the BPO industry can feel like a rollercoaster—one day you’re hitting your targets and feeling unstoppable, the next day you’re dealing with an irate customer or a difficult shift. The BPO Breakroom is here to remind you that you’re not alone in this journey. Subscribe on our Youtube channel: https://www.youtube.com/@TheBPOBreakroomPodcast?sub_confirmation=1 Join our chikahan on our Facebook page: https://facebook.com/thebpobreakroompodcast New episode every Monday at 8:00 PM MNL.

All episodes

27 episodes

episode HR Horror Files: BPO Workplace Injustice artwork

HR Horror Files: BPO Workplace Injustice

What happens when HR fails to protect the employee? In this episode of The BPO Breakroom, Jae and Kay tackle real horror stories from the BPO workplace: 1. Employees discovering zero SSS or PhilHealth contributions despite monthly deductions 2. Layoffs disguised as “performance-based,” but tainted by favoritism 3. Team members pressured to “just resign” with no due process These aren’t just stories. They're real issues happening in the industry today—and we’re breaking down what to do when it happens to you. ✅ Follow us on Spotify, YouTube, Apple Podcasts, and Amazon Music ✅ Join our growing community on Whatsapp - https://chat.whatsapp.com/Ik3my4UKlm52UWNSoCoib6 ✅ Tag someone updating their resume today! This is The BPO Breakroom—join us next time as we try to make the BPO workplace better, one story at a time. #TheBPOBreakroom #BPOCareers #SelfAdvocacy #WorkplaceTips #BPOPhilippines #SpeakUpRight #CallCenterLife #CareerGrowth #WFHPhilippines #BPOPodcast

31 Jul 2025 - 14 min
episode How to Advocate for Yourself at Work (Without Sounding Entitled) artwork

How to Advocate for Yourself at Work (Without Sounding Entitled)

Feeling overlooked at work? In this episode, we break down how to speak up for yourself in the BPO setting—clearly, confidently, and without sounding demanding. We’ll cover common self-advocacy mistakes and how to raise concerns the right way, so you're heard without burning bridges. 1. You only speak up when you’re burned out 2. You complain, but offer no solutions 3. You use entitlement language like “deserve ko ’to” 4. You escalate right away without trying to resolve it with your TL 5. You reject feedback or shut down We also answer: Paano magsimula kung natatakot ka pa ring magsalita? Advocacy is a skill—and this episode will help you build it. ✅ Follow us on Spotify, YouTube, Apple Podcasts, and Amazon Music ✅ Join our growing community on Whatsapp - https://chat.whatsapp.com/Ik3my4UKlm52UWNSoCoib6 ✅ Tag someone updating their resume today! This is The BPO Breakroom—join us next time as we try to make the BPO workplace better, one story at a time. #TheBPOBreakroom #BPOCareers #SelfAdvocacy #WorkplaceTips #BPOPhilippines #SpeakUpRight #CallCenterLife #CareerGrowth #WFHPhilippines #BPOPodcast

17 Jul 2025 - 20 min
episode Top 3 Concerns ng BPO Employees This 2025 artwork

Top 3 Concerns ng BPO Employees This 2025

AI, shifting schedules, delayed promotions—paulit-ulit na stress sa BPO life. Pero ngayong 2025, ano nga ba talaga ang Top 3 pinaka-malalaking concerns ng mga BPO employees? In this episode, Jae and Kay break down: 1. Job security dahil sa AI at automation 2. Work-life balance sa gitna ng burnout and shifting 3. Fair compensation at career growth opportunities Makinig sa mga real stories ng agents na tulad mo—may kaba, may pagod, pero may laban. Alamin din ang mga red flags at concrete action steps para hindi ka ma-stuck o ma-replace. Whether you're feeling stuck, tired, or ready for a change—this episode is your sign. ✅ Follow us on Spotify, YouTube, Apple Podcasts, and Amazon Music ✅ Join our growing community on Whatsapp - https://chat.whatsapp.com/Ik3my4UKlm52UWNSoCoib6 ✅ Tag someone updating their resume today! This is The BPO Breakroom, join us as we try to make the BPO workplace better, one story at a time.

3 Jul 2025 - 20 min
episode 5 Signs to Watch For When Applying to a BPO Company artwork

5 Signs to Watch For When Applying to a BPO Company

Applying for a BPO job? Don’t rush. In this episode, Jae and Kay unpack five signs you must watch out for before saying yes to that job offer. What you’ll learn: ✅ How to spot vague or misleading job postings ✅ Why a rushed or unprofessional hiring process is a red flag ✅ How to research a company’s online reputation and reviews ✅ What realistic and fair job offers actually look like ✅ Why interviews should reflect company values, not just check a box Whether you’re new to the industry or considering a switch, this episode is packed with real talk, tips, and examples para hindi ka maloko sa hiring process. Follow The BPO Breakroom on Spotify, YouTube, Amazon Music, and Apple Podcasts. 🎧 Listen on Spotify, YouTube, Apple Podcasts, and Amazon Music 📲 Follow us @thebpobreakroompodcast 💬 Join our growing community on Whatsapp group This is The BPO Breakroom, join us next time as we try to make the BPO workplace better, one story at a time. #TheBPOBreakroom #BPOJobsPH #CallCenterTips #JobInterviewPH #BPOCareer #WorkFromHomePH #JobHuntingTips #BPOCommunity #RedFlagsAtWork #CareerAdvicePH

26 Jun 2025 - 18 min
episode How to Get Noticed by Management artwork

How to Get Noticed by Management

Feeling stuck kahit magaling ka sa trabaho? You’re doing everything right—pero parang walang nakakapansin? In this episode, we’re breaking down exactly how to get noticed by management and position yourself for that next promotion. ✅ Real Reddit story: “How do I get promoted when no one notices my work?” ✅ Red flags that are keeping you invisible (and how to fix them) ✅ Practical tips: – Document your wins – Be more visible in meetings – Communicate your career goals – Take initiative beyond your current role ✅ Empowering advice on how to advocate for your own growth—without sounding mayabang If you’re serious about moving up in your BPO career, this episode is for you. 🎧 Listen on Spotify, YouTube, Apple Podcasts, and Amazon Music 📲 Follow us @thebpobreakroompodcast 💬 Join our Messenger group for exclusive job ads every Monday! This is The BPO Breakroom, join us next time as we try to make the BPO workplace better, one story at a time. #thebpobreakroom #bpopodcast #promotiontips #callcenterlife #careerclarity #bpotips #worksmart #visibilityatwork #careeradvancement

19 Jun 2025 - 16 min
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