Episode #8 - Fixing Your Churn Problem In Business

Episode #8 - Fixing Your Churn Problem In Business

Churn is a consistent problem in most fitness businesses. There's a huge emphasis on sales and marketing but when it comes to reducing churn you don't receive the relevant help, information or support to understand how to do it. The information you're given is often how you can save a client at the point of churn but the point of churn, isn't the problem. In today's episode we help you understand churn and what actually stops high churn rates from occurring.

Episode #7 - Are You Over Delivering?

In today's episode we discuss the the concept of "over delivering" to your clients. It's something we hear regularly and you've probably been taught that delivery is what's impacting your business growth. Let's understand it a little bit more together!

Episode #6 - The Built to Coach Client Success Panel LIVE!

Tune in to hear what our students have to say about their time in Built to Coach and the direct impact it's had on them both personally and professionally, while becoming some of the best equipped coaches in the industry when it comes to behaviour change with their clients.

Episode #5 - Why Always Making New Plans With Your Clients Doesn't Work

In today's episode Mark & Jen discuss The Transtheoretical Model of Change and how making new plans for your clients isn't often the most effective route to take when certain individuals inside of your coaching community aren't progressing. People are always going through change, even when they're not making visible progress. This episode was designed to highlight the progress you may not see through your clients journey and how stepping in with a plan could actually hinder the chances of them making the progress.

Episode #4 - Sketchy Soundbites

In today's episode Jen & Mark discuss one of their favourite topics, soundbites. If you've followed Built to Coach on social media, you'll know the beef that the team have with the overuse of soundbites, that often hold very little substance to actually help clients. In this episode, they explain why!