Cover image of show The Channel Automation Podcast

The Channel Automation Podcast

Podcast by The Channel Automation TeamThe Channel Automation Podcast is a show about how AI, automation, and modern outreach are changing the way businesses connect with leads and customers. Through conversations with operators, marketers, founders, and call center

English

Technology & science

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About The Channel Automation Podcast

The Channel Automation Podcast is a show about how AI, automation, and modern outreach are changing the way businesses connect with leads and customers.Through conversations with operators, marketers, founders, and call center leaders, the podcast explores topics like outbound strategy, speed-to-lead, voice AI, SMS, lead conversion, customer experience, and the systems behind scalable growth. Each episode is designed to be practical, giving listeners real-world insights, lessons, and strategies they can apply to sales, marketing, and contact center performance.

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3 episodes

episode AI for Bath Remodeling – Boost Follow-Up and Close More Leads - Love Your Bath artwork

AI for Bath Remodeling – Boost Follow-Up and Close More Leads - Love Your Bath

Bath renovation sales are changing fast. In this episode, we sit down with Jennifer Ortega and Ginell Martinez from Love Your Bath to talk about how automation is improving customer communication, reducing manual follow-up, and helping their team support more leads across texting, email, and phone. They also share how AI fits into the process, how it helps create a smoother customer experience, and why modern home improvement teams need more than phone-only outreach to keep up.   Watch if you care about home improvement marketing, bath renovation leads, jacuzzi sales, call center performance, customer follow-up, or practical AI adoption.   Thanks for listening to the Channel Automation Podcast. For more insights on AI, automation, sales outreach, and lead conversion, follow Channel Automation across platforms. YouTube: @ChannelAutomation LinkedIn: Channel Automation Website: channelautomation.com Follow the show and share this episode with someone building the future of outbound.

6 Apr 2026 - 27 min
episode How Automation Is Changing the Deathcare Industry artwork

How Automation Is Changing the Deathcare Industry

In this episode, Vic Sun sits down with Vinnie Faccinto, Senior Vice President of Operations and Business Development at Smart Cremation, to discuss how Smart Cremation built a virtual service model, why operational excellence is critical in the deathcare industry, and how AI and automation are being applied to improve speed, consistency, and execution in a high-trust business. They also explore what it takes to make AI useful in the real world: practical workflows, strong leadership, and team-wide adoption.   Listen if you care about AI adoption, automation, operations, customer experience, or scaling service businesses without losing quality.   Thanks for listening to the Channel Automation Podcast. For more insights on AI, automation, sales outreach, and lead conversion, follow Channel Automation across platforms. YouTube: @ChannelAutomation LinkedIn: Channel Automation Website: channelautomation.com Follow the show and share this episode with someone building the future of outbound.

30 Mar 2026 - 27 min
episode The Death of Traditional Outbound? What Changes in 2026 artwork

The Death of Traditional Outbound? What Changes in 2026

In this episode of the Channel Automation Podcast, Vic Sun breaks down why outbound calling is getting harder in 2026 — even for legitimate businesses. Vic explains why SHAKE/STIR only verifies caller identity, not whether a call will be marked as spam, and how carriers now use AI, analytics, dial velocity, redial behavior, and complaint rates to decide what gets through.     They also unpack the growing impact of iOS 26, device-level call screening, tightening FCC regulation, and why old-school predictive dialers and poorly deployed voice AI may hurt performance more than help it. The conversation closes with a look at what replaces mass dialing: intent-based outreach, branded caller ID, SMS warmup, and smarter voice follow-up.       If your business depends on outbound calls, lead conversion, call center operations, or voice AI, this episode will help you understand what’s changing — and what to do next. Thanks for listening to the Channel Automation Podcast. For more insights on AI, automation, sales outreach, and lead conversion, follow Channel Automation across platforms. YouTube: @ChannelAutomation LinkedIn: Channel Automation Website: channelautomation.com Follow the show and share this episode with someone building the future of outbound.

22 Mar 2026 - 23 min
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