The Generalist World Pod

She got fired. Then she wrote a book about empathy.

44 min · 24. apr. 2026
episode She got fired. Then she wrote a book about empathy. cover

Description

Jessica Bozsan [https://www.linkedin.com/in/jessica-bozsan/] on getting blindsided, building a web of people who root for you, and why empathy is the most underrated business strategy right now. 📚 What You'll Learn 1. Why getting fired can be a catalyst and the one practical move that helped Jess rebuild her confidence and career faster than she expected. 2. The difference between tacit and explicit knowledge and why making empathy explicit is one of the most important things we can do right now as AI takes over the processy stuff. 3. The Kindly Framework: a five-step approach any brand, solopreneur, or team can use to treat their customer like a real person, not a data point. ✍️ Some Takeaways * When your world gets too small, a crisis can force you to rebuild it better. * Empathy is a skill, not a personality trait, and most organisations are letting it go invisible. * The Kindly Framework: five steps to stop treating your customer like a demographic. * Posting, journaling, frameworks - it's all the same muscle. Where to find Jessica Bozsan https://www.linkedin.com/in/jessica-bozsan/ [https://www.linkedin.com/in/jessica-bozsan/] Where to find Milly LinkedIn: https://www.linkedin.com/in/milly-tamati/ [https://www.linkedin.com/in/milly-tamati/] Website: http://www.millytamati.com/ [https://www.millytamati.com/] Generalist World Resources: Podcast: https://open.spotify.com/show/0qbGzMU [https://open.spotify.com/show/0qbGzMU]... The Generalist Quiz: https://www.generalistquiz.com/ [https://www.generalistquiz.com/] Essays: https://www.generalistcareer.com/ [https://www.generalistcareer.com/] Upcoming events: https://lu.ma/generalist.events [https://lu.ma/generalist.events] Positioning Guidebook: https://www.generalist.world/positioning [https://www.generalist.world/positioning]

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Tyler Sellhorn [https://www.linkedin.com/in/tyler-sellhorn/] on showing up whole online, identity stacking, and life’s seasons. 📚What You'll Learn 1. Why "if it sucks, you can leave" is the foundational belief that changes everything about how you approach work and life 2. How to think like a remote-first leader who sees whole people, not disembodied profiles 3. What makes AI genuinely transformational versus where it falls apart completely ✍️ Some Takeaways * An identity stack keeps growing and reordering based on seasons, unlike fixed frameworks that suggest you're a finished product. * Showing up as your whole self, online and offline, is how you actually build community and have real influence. * You're never actually stuck; that's a lie that gets passed down by people who are also stuck. * AI is exceptional at compression and code generation, but it's subtractive technology everywhere else because feedback loops don't exist for most human work. Where to find Tyler Sellhorn https://www.linkedin.com/in/tyler-sellhorn/ [https://www.linkedin.com/in/tyler-sellhorn/] Where to find Milly LinkedIn: https://www.linkedin.com/in/milly-tamati/ [https://www.linkedin.com/in/milly-tamati/] Website: http://www.millytamati.com/ [https://www.millytamati.com/] Generalist World Resources: Podcast: https://open.spotify.com/show/0qbGzMU [https://open.spotify.com/show/0qbGzMU]... The Generalist Quiz: https://www.generalistquiz.com/ [https://www.generalistquiz.com/] Essays: https://www.generalistcareer.com/ [https://www.generalistcareer.com/] Upcoming events: https://lu.ma/generalist.events [https://lu.ma/generalist.events] Positioning Guidebook: https://www.generalist.world/positioning [https://www.generalist.world/positioning]

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27. maj 202649 min
episode She got fired. Then she wrote a book about empathy. artwork

She got fired. Then she wrote a book about empathy.

Jessica Bozsan [https://www.linkedin.com/in/jessica-bozsan/] on getting blindsided, building a web of people who root for you, and why empathy is the most underrated business strategy right now. 📚 What You'll Learn 1. Why getting fired can be a catalyst and the one practical move that helped Jess rebuild her confidence and career faster than she expected. 2. The difference between tacit and explicit knowledge and why making empathy explicit is one of the most important things we can do right now as AI takes over the processy stuff. 3. The Kindly Framework: a five-step approach any brand, solopreneur, or team can use to treat their customer like a real person, not a data point. ✍️ Some Takeaways * When your world gets too small, a crisis can force you to rebuild it better. * Empathy is a skill, not a personality trait, and most organisations are letting it go invisible. * The Kindly Framework: five steps to stop treating your customer like a demographic. * Posting, journaling, frameworks - it's all the same muscle. Where to find Jessica Bozsan https://www.linkedin.com/in/jessica-bozsan/ [https://www.linkedin.com/in/jessica-bozsan/] Where to find Milly LinkedIn: https://www.linkedin.com/in/milly-tamati/ [https://www.linkedin.com/in/milly-tamati/] Website: http://www.millytamati.com/ [https://www.millytamati.com/] Generalist World Resources: Podcast: https://open.spotify.com/show/0qbGzMU [https://open.spotify.com/show/0qbGzMU]... The Generalist Quiz: https://www.generalistquiz.com/ [https://www.generalistquiz.com/] Essays: https://www.generalistcareer.com/ [https://www.generalistcareer.com/] Upcoming events: https://lu.ma/generalist.events [https://lu.ma/generalist.events] Positioning Guidebook: https://www.generalist.world/positioning [https://www.generalist.world/positioning]

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