The HR Podcast | Built for Business

Is The CV Dead?

If you're still relying on CVs to make hiring decisions, you might be missing your best candidates. Skills-based hiring is becoming increasingly common, with more employers using practical assessments and skills tests to predict job performance rather than relying solely on work history and qualifications. At the same time, AI is changing how candidates present themselves and how employers evaluate applications. In this episode, you'll learn where CVs still add value, why skills-based assessments are gaining traction, how applicant tracking systems (ATS) influence recruitment decisions, and what small businesses can do to improve their recruitment process without investing in expensive hiring technology. Whether you're recruiting your first employee or regularly hiring for your growing team, this conversation will help you make better hiring decisions and avoid common recruitment mistakes. • The CV isn't dead, but it's no longer the most reliable predictor of job performance. • Skills-based hiring helps employers assess what candidates can actually do rather than focusing on job titles, degrees or career history. • Applicant tracking systems (ATS) are still built around CVs, which is one reason they remain central to many recruitment processes. • AI-generated applications are making it harder for employers to rely solely on CVs when shortlisting candidates. • Practical skills-based assessments don't need to be expensive or complicated to improve hiring outcomes. • LinkedIn profiles, recommendations and online presence increasingly influence recruitment decisions alongside traditional applications. • Small businesses can strengthen their recruitment process by designing simple tasks that mirror real work rather than adding lengthy interview stages. [00:00] Is the CV dead?[02:35] The rise of skills-based hiring[03:56] How applicant tracking systems shape recruitment[06:12] AI, LinkedIn and the future of CVs[10:21] CVs vs skills-based assessments[12:58] How employers are using online data[15:28] The impact of AI-generated CVs[18:01] Better hiring for small businesses 1. TestGorilla2. LinkedIn3. Google Chrome AI Mode4. Applicant Tracking Systems (ATS)5. Elevate Hub skills-based hiring, skills-based assessments, CV vs skills tests, applicant tracking systems, ATS recruitment, recruitment process for small businesses, hiring employees UK, small business recruitment, AI in recruitment, talent acquisition UK

Is a CIPD Qualification Really Worth It?

Is a CIPD Qualification Worth It? An Honest Career Assessment If you're in HR or thinking about moving into it, the CIPD question comes up constantly. Is it worth the cost? Do hiring managers actually care, or is it just a box they've been told to tick? And if your career is going fine without it, should you bother? In this episode: the three levels and what they're for, whether CIPD makes you a better HR professional or just a more hirable one, when the timing makes sense, how to negotiate employer support, and the real risk of letting your membership lapse. * CIPD qualified professionals earn 12% more on average — but the qualification alone isn't why. It's worth asking whether it causes better outcomes or correlates with the kind of motivated, ambitious professional who was going to progress anyway. * Experience and qualification need to run alongside each other. Completing a CIPD level without being able to apply it produces theoretical knowledge without practical value. The combination is what moves careers forward. * Most hiring managers don't know what the CIPD levels mean — but they'll still filter on them. Being asked "do you have level seven?" often just means a recruiter put it on the spec as a minimum requirement. * The job market makes it hard to get into HR without a qualification. The field is competitive and full of people with CIPD alongside experience. If you want to change employers or move into HR from elsewhere, the absence of a qualification is a visible disadvantage. * Timing matters enormously — don't push through it if life doesn't support it. A young child, a demanding job, a difficult commute — any of these makes completing harder than it needs to be. Doing it when circumstances align produces better learning and less burnout. * If your employer won't fund it, negotiate for time instead. Many businesses won't pay course fees but will give study leave or a loan arrangement. Study time during working hours is often more valuable than a cash contribution. * Letting your CIPD membership lapse costs more to fix than maintaining it. You pay extra on reinstatement. If you're building a business or working in consulting, clients increasingly expect to see professional membership even if they can't tell you why. * [00:41] What the salary data actually shows * [01:53] CIPD levels 3, 5 and 7 explained * [06:32] Does CIPD make you better at HR? * [07:14] Competing for jobs without a qualification * [09:10] Box-ticking reality of senior HR hiring * [12:07] When to do it — and when to wait * [15:07] Cost, employer funding, and what to negotiate * [17:56] The membership lapse trap Resources Mentioned 1. CIPD — professional body for HR; Level 3, 5, and 7 qualifications: cipd.org [https://cipd.org] 2. CIPD apprenticeship route — alternative pathway referenced for teams needing the qualification without full self-funding CIPD qualification worth it, is CIPD worth it, CIPD level 5 career, HR qualification UK, CIPD level 7, HR career progression UK, CIPD membership cost, HR professional development, CIPD vs experience, HR qualifications

Should You Introduce Stay Interviews?

Should You Introduce Stay Interviews? An Honest Assessment An exit interview happens when someone has already decided to leave. The feedback is useful for the next person — but it's too late to help the one walking out the door. A stay interview flips that. You have it while someone is still there, still engaged, and still worth keeping. Oxford Economics puts the average cost of replacing an employee earning over £25,000 at more than £30,000. Yet only 28% of organisations run stay interviews — the other 72% rely on exit interviews, gathering feedback at precisely the moment it can change nothing. In this episode: when stay interviews are worth doing, when they're just another HR process adding noise, and what questions actually get useful answers. * Stay interviews only work if done with a specific purpose. As a routine process, they risk becoming a tick-box exercise. Used deliberately — to understand why a high-turnover team is haemorrhaging people, or why a high-retention team is keeping them — they have real value. * Most people won't tell the truth in a stay interview. Asking if someone is thinking of leaving rarely gets an honest answer. Focus instead on connection, purpose, career development, and alignment with the business direction. * Running stay interviews and doing nothing with the data is worse than not running them. It signals that views don't matter. Only introduce the process if you're prepared to act on what you hear. * The best questions focus on what makes someone stay, not what might push them out. Purpose, career path, and goal alignment surface the real drivers of retention — and give you something you can actually influence. * Stay interviews work best when targeted, not universal. Interviewing everyone is rarely practical. A cross-section of demographics, tenure lengths, and roles gives more meaningful data with far less time. * Who does the interview matters. Managers should ideally be having these conversations in one-to-ones. But if trust is the issue, an independent HR person will get more honest answers and can add depth on career development pathways. * People often stay for reasons outside a business's control — proximity, school run timing, childcare flexibility. Knowing this stops you chasing insights that don't exist and helps you focus on what you can actually change. * [00:01] What a stay interview is * [01:57] Stay interviews vs existing HR processes * [03:01] When stay interviews add real value * [07:07] Will people actually tell the truth? * [10:31] Questions to ask — and avoid * [13:53] HR or manager: who runs it? * [17:06] Forms vs face-to-face conversations * [18:44] Why people stay — and what you can't control Resources Mentioned 1. Oxford Economics — average cost of replacing an employee earning over £25,000 is more than £30,000 when factoring in recruitment, onboarding, and lost productivity stay interviews retention, should I introduce stay interviews, exit interviews vs stay interviews, employee engagement, retention strategy small business, stay interview questions, HR podcast UK, reducing staff turnover, employee retention cost

Why Can't I Just Fire Them... Anymore?

Employment Rights Act 2025: Why You Can't Just Fire Them Anymore When we first answered "why can't I just fire them?", employees needed two years before unfair dismissal protection applied. From 1 January 2027, the Employment Rights Act 2025 reduces that to six months. Unfair dismissal claims are up 72% year on year. The average case takes 33 weeks. The compensation cap is being removed. And if you run a six-month probation, reviews need to happen before that window closes — notice periods included. In this episode: what's changed, what it means for small businesses, and why settlement agreements are about to become a much more common conversation. * From 1 January 2027, unfair dismissal protection applies from six months. Employees whose probation falls into the July 2025 onwards window are already caught by transitional provisions. This isn't a January 2027 problem. * If you run a six-month probation, you need to act earlier than you think. Any notice period eats into the window. On statutory notice, the probation meeting needs to happen at least a week before the six-month mark — or you're in unfair dismissal territory. * The compensation cap is going. Combined with tribunal wait times now stretching toward 2030, the financial and operational cost of getting a dismissal wrong is rising sharply. * Settlement agreements are becoming the rational option. An extra month's pay at seven months may cost far less than management time, legal fees, and a four-year tribunal wait. * ACAS is under serious pressure. Letters are arriving after the conciliation window closes, meaning businesses lose their moment to settle. "Let's see what happens at ACAS" is no longer a reliable strategy. * Process documentation is your only reliable protection. Most dismissals fail at tribunal on process, not on the reason for dismissal. Documented conversations and clear expectations throughout probation are what defend you. * Managers can't afford to wait a few more weeks. The instinct to let underperformance slide is understandable — but within a six-month window, it's operationally dangerous. Conversations need to happen quickly and be documented. * [00:15] What the ERA 2025 changes * [01:16] Why July 2025 matters too * [02:41] Six-month probation notice trap * [05:30] Sharpen performance conversations * [08:19] What fair dismissal process looks like * [13:28] Settlement agreements as alternative * [15:07] AI, employee expectations, backlogs * [17:35] Documentation and tribunal protection Resources Mentioned 1. Employment Rights Act 2025 — qualifying period reduces to six months from 1 January 2027: gov.uk [https://www.gov.uk] 2. ACAS — early conciliation; currently experiencing significant delays: acas.org.uk [https://acas.org.uk] Employment Rights Act 2025, unfair dismissal six months, probation management, settlement agreements UK, performance management, ACAS backlog, dismissal process UK, HR podcast

When is Authenticity at Work Just Oversharing?

Authenticity at Work: Where Does It Cross Into Oversharing? Half of UK workers find oversharing annoying — but many would leave if they couldn't be themselves. Where's the line? This episode unpacks it. Listen now. "Bring your whole self to work" sounds positive until you're sitting next to someone describing their UTI in graphic detail. Authenticity at work genuinely matters — research shows workers would consider leaving a company where they couldn't be themselves — but a poll of 1,000 UK workers found half find it annoying when colleagues overshare. In this episode, Claire and Sarah work through where authenticity ends and oversharing begins, why early-career employees struggle most with the line, how managers face a harder version of the same challenge, and what to do when someone's oversharing is affecting the team. * Authenticity and oversharing exist on a spectrum. The difference is usually context, relationship depth, and whether the other person has any real choice in receiving the information. * "Bring your whole self to work" doesn't mean share everything. It means people shouldn't feel they have to hide who they are. There's a meaningful difference between those two things. * Oversharing tends to involve negativity, not detail. Sharing graphic medical information or divisive political views triggers friction. Describing a holiday in detail, less so. * Managers face a harder version of this challenge. Oversharing at a senior level — especially about internal debates or strategy — can unsettle the whole team in ways that peer oversharing doesn't. * The line varies by workplace culture. Someone moving from a start-up to a corporate will feel the shift. Part of starting somewhere new is reading what professional means in this environment. * If oversharing is affecting the team, address it informally first. Most people aren't aware they're doing it. A direct, empathetic conversation is more effective than any policy. * Sometimes it's a personality clash, not a conduct issue. Know the difference before escalating to a formal process. * [00:02] Is "bring your whole self" good advice? * [01:56] Early-career employees finding the line * [04:46] Crying at work and personal disclosure * [06:09] When oversharing affects team dynamics * [09:33] Medical info, politics and what crosses the line * [12:09] How workplace culture sets the standard * [15:22] Leaders oversharing: a different risk * [17:36] How managers and HR should respond Resources 1. People Management poll — 50% of UK workers find colleague oversharing annoying: peoplemanagement.co.uk [https://peoplemanagement.co.uk] authenticity at work UK, oversharing at work, professional boundaries workplace, psychological safety, bring your whole self to work, workplace culture small business, manager oversharing, HR people management, employee behaviour, workplace professionalism