The Profitable Baker Podcast

Episode 25: When They Say 'That's Too Expensive' — What to Do Next

Those four words. You know the ones. You've done the work, built your pricing properly, sent the quote — and then it comes back: "that's too expensive." And suddenly all the confidence you had disappears. In this episode, I'm talking about what's actually happening in that moment, what it means (and what it doesn't), and what to do next that isn't immediately reaching for a discount. We cover: * Why "that's too expensive" is almost always budget information — not a verdict on your work * The two questions that fire at once when a client pushes back, and why the emotional one tends to drive the response * A real enquiry I had for a wedding cake — and what happened when I handled it properly * Three practical responses you can use when the pushback comes * Why guilt-discounting costs you more than just the money * The mindset shift that changes how these conversations feel If you've ever said yes to a price you knew was too low just to make the discomfort stop — this one's for you. Connect with Annie: For structured support, training and accountability: Join The Home Baking Business Academy Membership https://anniebennett.co.uk/the-home-baking-business-academy/ [https://anniebennett.co.uk/the-home-baking-business-academy/] For regular delves into baking business matters, including taking part in podcast episodes: https://anniebennett.co.uk/#subscribe [https://anniebennett.co.uk/#subscribe] For free tips, insight and real-world business talk: Follow me on social media https://www.instagram.com/thehomebakingbusinessacademy/ [https://www.instagram.com/thehomebakingbusinessacademy/] https://www.facebook.com/thehomebakingbusinessacademy [https://www.facebook.com/thehomebakingbusinessacademy] https://www.tiktok.com/@hbbacademy [https://www.tiktok.com/@hbbacademy] https://www.linkedin.com/in/annie-bennett-hbba/ [https://www.linkedin.com/in/annie-bennett-hbba/] For her website with all this and more: anniebennett.co.uk [http://anniebennett.co.uk]

Episode 24: Stop Covering Costs and Start Building a Business

Most home bakers price to survive. In this episode, Annie makes the case for pricing to build — and explains why that shift changes everything. If you've ever set a price by working out what your ingredients cost and adding "a bit on," this episode is for you. Because covering costs is the floor, not the goal. And if you've been pricing from the floor, it explains why you're busy but not building. In this episode Annie covers: * Why "what do I need to cover?" is the wrong starting question — and what to ask instead * The hidden costs that almost never make it into a home baker's pricing (but absolutely should) * The three layers of pricing: direct costs, overheads, and the profit margin that actually builds a business * Why low prices don't just affect your margin — they affect perception, and perception affects everything * The real reason raising your prices often loses the wrong customers and attracts the right ones * How to use pricing as a filter, not just a formula Plus: a practical exercise to find the gap between what you're charging and what you should be charging — and what to do about it. If your prices haven't been looked at in a while, this is the episode to listen to with a notebook nearby. For structured support, training and accountability: Join The Home Baking Business Academy Membership https://anniebennett.co.uk/the-home-baking-business-academy/ [https://anniebennett.co.uk/the-home-baking-business-academy/] For regular delves into baking business matters, including taking part in podcast episodes: https://anniebennett.co.uk/#subscribe [https://anniebennett.co.uk/#subscribe] For free tips, insight and real-world business talk: Follow me on social media https://www.instagram.com/thehomebakingbusinessacademy/ [https://www.instagram.com/thehomebakingbusinessacademy/] https://www.facebook.com/thehomebakingbusinessacademy [https://www.facebook.com/thehomebakingbusinessacademy] https://www.tiktok.com/@hbbacademy [https://www.tiktok.com/@hbbacademy] https://www.linkedin.com/in/annie-bennett-hbba/ [https://www.linkedin.com/in/annie-bennett-hbba/] For her website with all this and more: anniebennett.co.uk [http://anniebennett.co.uk]

Episode 23: What Are You Actually Worth? How Home Bakers Get Pricing Wrong From the Start.

Are you working hard, making beautiful products, and still not earning what you should be? In this episode, Annie gets honest about the very common — and very costly — ways home bakers get their pricing wrong. Not slightly off. Wrong in a way that keeps skilled, dedicated bakers stuck. This isn't just a maths problem, and Annie doesn't treat it like one. Pricing is a mindset problem too, and until you address both, the numbers alone won't fix it. In this episode: * Why pricing from ingredients alone is always going to leave you short — and what you're missing when you do * The problem with setting your prices by looking at what other bakers charge * What "pricing from anxiety" actually looks like, and why it's an emotional decision dressed up as a business one * How to work out the full cost of an order — including all the time you're not counting * The hourly rate exercise that changes how bakers see their own value * Why undercharging isn't generosity — and what it's actually costing you * A simple three-question framework for approaching your pricing with clarity If you've been avoiding the calculation because the answer feels uncomfortable — this episode is for you. For structured support, training and accountability: Join The Home Baking Business Academy Membership https://anniebennett.co.uk/the-home-baking-business-academy/ [https://anniebennett.co.uk/the-home-baking-business-academy/] For regular delves into baking business matters, including taking part in podcast episodes: https://anniebennett.co.uk/#subscribe [https://anniebennett.co.uk/#subscribe] For free tips, insight and real-world business talk: Follow me on social media https://www.instagram.com/thehomebakingbusinessacademy/ [https://www.instagram.com/thehomebakingbusinessacademy/] https://www.facebook.com/thehomebakingbusinessacademy [https://www.facebook.com/thehomebakingbusinessacademy] https://www.tiktok.com/@hbbacademy [https://www.tiktok.com/@hbbacademy] https://www.linkedin.com/in/annie-bennett-hbba/ [https://www.linkedin.com/in/annie-bennett-hbba/] For her website with all this and more: anniebennett.co.uk [http://anniebennett.co.uk]

Episode 22: Self Assessment Doesn't Have to Be Scary — Here's Why Bakers Dread It More Than They Should

We're wrapping up finance month with the topic that sits underneath all of it — the two words that make even the most confident bakers go quiet: Self Assessment. In this episode, Annie unpicks exactly where the fear comes from and, one by one, dismantles it. Because the dread around Self Assessment is real — but it's rarely about the form itself. In this episode: * Why "Self Assessment" sounds scarier than it actually is * The real reason so many bakers dread the number at the end — and how to fix it * What HMRC is genuinely looking for (it's not perfection) * Why avoiding your figures costs you more than looking at them * What actually happens when you file — step by step, in plain language * Payments on account — and why they catch first-timers by surprise (see also: Episode 21) Key takeaway: Self Assessment is a form. An annual form. If you know your numbers, it's an afternoon — maybe not a fun one, but an afternoon. Links & resources: * Join the Home Baking Business Academy Membership: https://anniebennett.co.uk/the-home-baking-business-academy/ [https://anniebennett.co.uk/the-home-baking-business-academy/] * Episode 20: Is Your Record-Keeping HMRC-Ready? * Episode 21: The Tax Bill That's Actually Two Bills This podcast is for informational purposes only and does not constitute financial or tax advice. Please consult a qualified professional for advice specific to your circumstances. For regular delves into baking business matters, including taking part in podcast episodes: https://anniebennett.co.uk/#subscribe [https://anniebennett.co.uk/#subscribe] For free tips, insight and real-world business talk: Follow me on social media https://www.instagram.com/thehomebakingbusinessacademy/ [https://www.instagram.com/thehomebakingbusinessacademy/] https://www.facebook.com/thehomebakingbusinessacademy [https://www.facebook.com/thehomebakingbusinessacademy] https://www.tiktok.com/@hbbacademy [https://www.tiktok.com/@hbbacademy] https://www.linkedin.com/in/annie-bennett-hbba/ [https://www.linkedin.com/in/annie-bennett-hbba/] For her website with all this and more: anniebennett.co.uk [http://anniebennett.co.uk]

Episode 21: The Tax Bill That's Actually Two Bills — And Why Most Bakers Don't See the Second One Coming

Ever filed your Self Assessment and found yourself staring at a number that's much higher than you expected? You're not alone — and in this episode, Annie explains exactly why that happens. The short answer: your tax bill isn't one bill. It's two. And if you don't know about the second one, it can feel like a real shock. In this episode, Annie covers: When your first tax bill actually arrives — especially if you're newer to self-employment. The tax year runs April to April, and your first return isn't due until the January after that year ends. If you started your business in autumn 2026, your first deadline is January 2028, not January 2027. National Insurance for sole traders — how Class 2 and Class 4 NI work, why they show up inside your Self Assessment total rather than separately, and why it matters for your State Pension. Payments on account — what they are, when they kick in (when your Self Assessment bill exceeds £1,000), how they're calculated, and why the first time you encounter them can feel like a double hit. Plus: why they're not extra tax, and how the rhythm evens out over time. How to prepare — including setting aside 20–30% of income throughout the year, and when it's legitimate to apply to reduce your payments on account. This is the final episode in the April finance series. If you've been listening along, you now have a solid grounding in expenses, record-keeping, tax changes, and what your Self Assessment bill actually looks like. Well done for showing up for your business finances. Want to go deeper? The Home Baking Business Academy has a full financial programme this April covering everything discussed across episodes 18–21 — in the practical detail that's actually relevant to running a baking business from home. https://anniebennett.co.uk/the-home-baking-business-academy/ [https://anniebennett.co.uk/the-home-baking-business-academy/] For regular delves into baking business matters, including taking part in podcast episodes: https://anniebennett.co.uk/#subscribe [https://anniebennett.co.uk/#subscribe] For free tips, insight and real-world business talk: Follow me on social media https://www.instagram.com/thehomebakingbusinessacademy/ [https://www.instagram.com/thehomebakingbusinessacademy/] https://www.facebook.com/thehomebakingbusinessacademy [https://www.facebook.com/thehomebakingbusinessacademy] https://www.tiktok.com/@hbbacademy [https://www.tiktok.com/@hbbacademy] https://www.linkedin.com/in/annie-bennett-hbba/ [https://www.linkedin.com/in/annie-bennett-hbba/] For her website with all this and more: anniebennett.co.uk [http://anniebennett.co.uk] Please note: this episode covers general information for sole traders in the UK and is not financial or tax advice. If you're unsure about your specific circumstances, speak to a qualified accountant or tax adviser.