The Venue Coach

The Venue Coach E187 – Overstaffed and Losing Money: Fix Your Event SOPs

Most venue owners think they have a staffing problem. In reality, they have a systems problem. In this episode, I break down a real situation where we overstaffed a bar and lost money on an event—not because of bad people, but because of bad SOPs. When your team does not have clear guidelines, they default to overcompensating, which quietly eats into your margins. We walk through what went wrong, how it happened, and how to fix it by building simple, clear systems your team can actually follow. If your labor costs feel out of control, this is likely why. Get the CRM: https://thevenuecoach.co/crm [https://thevenuecoach.co/crm] Explore consulting: https://thevenuecoach.co/consult [https://thevenuecoach.co/consult]

The Venue Coach E186 – How 11% More Conversions Turns Into Thousands (Spreadsheet Breakdown)

In the last episode, I shared early results from an AI lead management system that increased our lead-to-tour conversion and show rates. In this episode, I break down the actual math behind those improvements so you can see exactly what this means for your business. We walk through the numbers step by step, showing how small percentage gains in conversion and show rates compound into significantly more tours, more bookings, and more revenue. This is a practical, numbers-driven episode to help you understand the real impact of improving your lead management process. Get the CRM: https://thevenuecoach.co/crm [https://thevenuecoach.co/crm] Explore consulting: https://thevenuecoach.co/consult [https://thevenuecoach.co/consult]

The Venue Coach E185 – AI Is Increasing Our Tours by 45% (Early Results Breakdown)

We’re testing a new AI lead management system—and the early results are hard to ignore. In this episode, I break down how our lead-to-tour conversion increased from 24% to 35% and how our show rate improved from 80% to 100%. More importantly, I walk through what those numbers actually mean for your business in terms of real bookings and revenue. This is still early, and I am not fully endorsing anything yet, but the initial data is promising. If these results hold, this could be a major shift in how venues handle lead response and follow-up. If you want more tours from the leads you are already getting, this is an episode you need to hear. Get the CRM: https://thevenuecoach.co/crm [https://thevenuecoach.co/crm] Explore consulting: https://thevenuecoach.co/consult [https://thevenuecoach.co/consult]

The Venue Coach E184 – Struggling as a Venue Owner? Focus on This and You’ll Grow

If you’re a venue owner feeling stuck, overwhelmed, or questioning why you got into this business, this episode is for you. The truth is, most venues don’t fail because of the market. They fail because they lose focus on what actually drives growth. In this episode, I break down the core priorities that will move your business forward no matter where you are starting from: sales, upsells, and most importantly, taking care of every couple that walks through your doors. If you get these right, growth is not optional. It is inevitable. Get the CRM: https://thevenuecoach.co/crm [https://thevenuecoach.co/crm]Explore consulting: https://thevenuecoach.co/consult [https://thevenuecoach.co/consult]

The Venue Coach E183 – How to Structure Your Venue Team to Increase Bookings and Reduce Burnout

Most venue owners are overwhelmed, understaffed, and leaving bookings on the table without realizing it. In this episode, Kyle breaks down how we restructured our team to separate sales from operations, reduce workload, and improve performance across the board. I also walk through how we trained our owner to increase her conversion rate using the four core elements of a high-performing venue tour: rapport, value, staying on track, and actually asking for the sale. If your team is stretched thin or your tours are not converting, this is a simple shift that can immediately improve both your workload and your revenue. Get the CRM: https://thevenuecoach.co/crm [https://thevenuecoach.co/crm] Explore consulting: https://thevenuecoach.co/consult [https://thevenuecoach.co/consult]