The Real Barriers Holding Back Digital Water Adoption

Why AMI Success Starts After Installation

As utilities worldwide race to modernize, advanced metering infrastructure (AMI) has emerged as one of the most talked-about — and often misunderstood — investments in the water sector. In this episode, our hosts are joined by Smart Water Network Forum (SWAN) members Shirley Ben-Dak (SWAN Senior Advisor) and Richard Relyea (Senior Project Manager for Water Loss and AMI Technology at GHD) to discuss insights from the SWAN Global Smart Metering Playbook — unpacking why getting meters installed is only the beginning.

The Real Barriers Holding Back Digital Water Adoption

In this episode of The Water Online Show, Travis Kennedy and Kevin Westerling sit down with Seth Werlinsky, Director of Strategy and Growth for Boeh Agency, to tackle a question that continues to frustrate the water sector: if digital solutions are so powerful, why aren’t utilities embracing them faster?

Top 5 Thoughts Of The Month For May 2026

Each month, host Travis Kennedy and co-host Kevin Westerling break down the top issues on the minds of engineers, operators, and utilities across the industry. In this kickoff episode, the two cover five pressing topics — from energy costs and AI adoption to workforce development and customer satisfaction — making the case that the water sector is at a turning point that will require utilities to adapt financially, digitally, and culturally to meet the challenges ahead.

Turning Water Investment Into Impact

In this segment of The Water Online Show, hosts Travis Kennedy and Kevin Westerling sit down with Karine Rougé, Executive Vice President of Strategic Transformations and Chairwoman of Regulated Water for North America at Veolia, and Rob Powelson, President and CEO of the National Association of Water Companies, to unpack a growing shift in the U.S. water sector: treating water infrastructure as an economic imperative, not just a utility function. Grounded in a new white paper authored by the two guests, the conversation explores what that shift really means for utilities, policymakers, and the broader market — and why translating momentum into measurable progress remains a complex challenge.

Return On Investment By Modernizing Utility Operations

In the latest episode of The Water Online Show, host Travis Kennedy sits down with Bobby Barker, Senior Director of Global Utility at Geospace, to explain why the humble water valve is being reimagined as a powerhouse of ROI. The most immediate drain on a utility’s budget often isn't a pipe leak—it's the vehicle. Barker reveals that a single manual disconnect and reconnect cycle can cost between $200 and $300 when accounting for labor, fuel, and safety risks. By automating this process, smart valves eliminate "windshield time" and allow staff to focus on more critical tasks. While most infrastructure projects are measured in decades, Barker asserts that a targeted deployment of smart valves can achieve a full return on investment in as little as two to three months, a timeline he describes as a "nothing burger" compared to traditional lifecycle costs.