How Chick-fil-A provides world class Hospitality: Nick Lawrence

DYNAMIC New Hire Orientations

Every New Hire gets 'oriented' either haphazardly, intentionally, or in a dynamic and impactful way.  In this episode we unpack how we've helped hospitality and retail brands do it in a dynamic way.

How Top Golf Built 4 Manager Training Programs in 6 Months

Hear from Sr. Training Manager Chris Rodriguez on how TopGolf invested in their leadership development programs, building 4 programs in 6 months.

How Chick-fil-A provides world class Hospitality: Nick Lawrence

In this conversation with Nick Lawrence, VP of HR for Chic-fil-a, we dive in to the secret behind their famous Guest Experience, the power of 1 on 1's, and even how Nick has used AI to help his team better understand his leadership style.

Launching an Internal Podcast for Employees?

In our roles at our previous corporate job, we launched a podcast to help solve a communications problem. Our multi-unit Leaders were always on the go and were disconnected from initiatives and happening in our corporate office. We wanted to meet them where they were and provide a predictable form of communication.   In this episode Matt breaks down how they did this during his time at Chipotle.

People Development in Eatertainment: CEO TJ Schier

TJ Schier, is a leading brand builder, operator and culture creator primarily in the competitive socializing, family entertainment and hospitality franchising space.   TJ breaks down his new venture as well as giving insight into his experience of inspiring people with a vision and mission in developing great teams.