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Telstra customers must prove losses for outage compensation

1 min · 14 de jul de 2026
Portada del episodio Telstra customers must prove losses for outage compensation

Descripción

Telstra is offering compensation to customers affected by its major nationwide outage last week, but claimants must provide evidence of losses through a complaints process. A software defect caused widespread disruption including halted rail networks, failed payment systems and impacts on millions of Australians. Unlike Optus's automatic $100 data credit after its 2023 outage, Telstra requires documentation proving financial losses, while Victoria's government is reimbursing travellers for extra costs but not lost income. See omnystudio.com/listener [https://omnystudio.com/listener] for privacy information.

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Portada del episodio Empty public housing amid crisis; Flying car crash; Man trapped on train tracks

Empty public housing amid crisis; Flying car crash; Man trapped on train tracks

Fourteen completed public housing townhouses in Cannington have been sitting vacant for approximately a year, falling into disrepair with overgrown weeds and reports of squatters. This $6.6 million development remains empty while over 20,000 people wait for housing, despite the government spending $4.7 billion on public housing this financial year. An out-of-control car flew through the air and crashed into a High Wycombe home, leaving an elderly resident shaken but unhurt despite devastating damage to her property. The shocking crash was caught on camera. The 22-year-old driver has since been arrested and charged after allegedly trying to flee the scene. A rescue unfolded in North Fremantle after a car launched through a fence and flipped upside down near train tracks, trapping a 65-year-old driver. Local workers rushed to smash the vehicle's window and free the man before the chaotic crash forced an emergency rail shutdown ahead of peak hour. See omnystudio.com/listener [https://omnystudio.com/listener] for privacy information.

16 de jul de 20268 min