
Hospitality Daily Podcast
Podcast de Josiah Mackenzie
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Stay informed and inspired to delight people and grow your business with daily conversations with interesting people doing interesting things. Hosted by Josiah Mackenzie.
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997 episodios
In this episode, Sarah Dinger, [https://www.linkedin.com/in/sarahrdinger/] Executive Vice President of Franchise Operations at My Place Hotels [https://www.myplacehotels.com/], shares how they build strong, profitable relationships with hotel owners. Learn how Sarah and her team engage owners strategically, using technology to drive bottom-line results and deliver value for all stakeholders. Also see: * How Sarah Dinger Helped Build My Place Hotels As Employee #1 [https://podcast.hospitalitydaily.com/sarah-dinger-my-place-hotels/] * How We Built an Extended-Stay Hotel Empire from the Ground Up (Ryan Rivett, My Place Hotels [https://podcast.hospitalitydaily.com/ryan-rivett-my-place-hotels/]) A few more resources: * If you're new to Hospitality Daily, start here [https://podcast.hospitalitydaily.com/p/start-here/]. * You can send me a message here [https://podcast.hospitalitydaily.com/contact/] with questions, comments, or guest suggestions * If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free [https://www.hospitalitydaily.com/subscribe]. * Follow Hospitality Daily and join the conversation on YouTube [https://www.youtube.com/@hospitalitydaily], LinkedIn [https://www.linkedin.com/company/hospitalitydaily/], and Instagram [https://www.instagram.com/hospitality_daily/]. * If you want to advertise on Hospitality Daily, here are the ways we can work together [https://www.passionfroot.me/hospitalitydaily]. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands [https://www.bespokesound.co/]

In this episode, Sarah McCay Tams [https://www.linkedin.com/in/sarahann/], Head of Editorial at Actabl [https://actabl.com/], joins Josiah Mackenzie to discuss the launch of HotelData.com [https://hoteldata.com/] and insights from their new 2025-2026 budgeting guide. The conversation explores how hotels are managing a gap between budgeted and actual RevPAR performance, while maintaining ADR discipline and successfully hitting gross operating profit targets through strategic cost management. Sarah also shares her journey from radio journalism to hospitality media and explains how data storytelling connects to the human side of hospitality operations. Resources: * Learn more about hotel labor management [https://actabl.com/blog/hotel-labor-management/] * Learn more about Actabl's products, ProfitSword [https://actabl.com/profitsword/] and Hotel Effectiveness [https://actabl.com/hotel-effectiveness/] A few more resources: * If you're new to Hospitality Daily, start here [https://podcast.hospitalitydaily.com/p/start-here/]. * You can send me a message here [https://podcast.hospitalitydaily.com/contact/] with questions, comments, or guest suggestions * If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free [https://www.hospitalitydaily.com/subscribe]. * Follow Hospitality Daily and join the conversation on YouTube [https://www.youtube.com/@hospitalitydaily], LinkedIn [https://www.linkedin.com/company/hospitalitydaily/], and Instagram [https://www.instagram.com/hospitality_daily/]. * If you want to advertise on Hospitality Daily, here are the ways we can work together [https://www.passionfroot.me/hospitalitydaily]. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands [https://www.bespokesound.co/]

In this episode, Sarah Dinger, [https://www.linkedin.com/in/sarahrdinger/] Executive Vice President of Franchise Operations at My Place Hotels [https://www.myplacehotels.com/], shares how training and development drive guest satisfaction and fuel business growth. Sarah explains the innovative approach her team takes, including a dedicated group that regularly visits properties to ensure consistent excellence. Learn how investing in people directly impacts guest loyalty and long-term success. A few more resources: * If you're new to Hospitality Daily, start here [https://podcast.hospitalitydaily.com/p/start-here/]. * You can send me a message here [https://podcast.hospitalitydaily.com/contact/] with questions, comments, or guest suggestions * If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free [https://www.hospitalitydaily.com/subscribe]. * Follow Hospitality Daily and join the conversation on YouTube [https://www.youtube.com/@hospitalitydaily], LinkedIn [https://www.linkedin.com/company/hospitalitydaily/], and Instagram [https://www.instagram.com/hospitality_daily/]. * If you want to advertise on Hospitality Daily, here are the ways we can work together [https://www.passionfroot.me/hospitalitydaily]. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands [https://www.bespokesound.co/]

In this episode, Sarah Dinger, [https://www.linkedin.com/in/sarahrdinger/] the first employee and now Executive Vice President of Franchise Operations at My Place Hotels [https://www.myplacehotels.com/], shares how operational culture and empowering frontline associates have driven the rapid growth and success of their brand. Also see: * How Sarah Dinger Helped Build My Place Hotels As Employee #1 [https://podcast.hospitalitydaily.com/sarah-dinger-my-place-hotels/] * How We Built an Extended-Stay Hotel Empire from the Ground Up (Ryan Rivett, My Place Hotels [https://podcast.hospitalitydaily.com/ryan-rivett-my-place-hotels/]) A few more resources: * If you're new to Hospitality Daily, start here [https://podcast.hospitalitydaily.com/p/start-here/]. * You can send me a message here [https://podcast.hospitalitydaily.com/contact/] with questions, comments, or guest suggestions * If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free [https://www.hospitalitydaily.com/subscribe]. * Follow Hospitality Daily and join the conversation on YouTube [https://www.youtube.com/@hospitalitydaily], LinkedIn [https://www.linkedin.com/company/hospitalitydaily/], and Instagram [https://www.instagram.com/hospitality_daily/]. * If you want to advertise on Hospitality Daily, here are the ways we can work together [https://www.passionfroot.me/hospitalitydaily]. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands [https://www.bespokesound.co/]

Sarah Dinger, [https://www.linkedin.com/in/sarahrdinger/] the first employee and now Executive Vice President of Franchise Operations at My Place Hotels [https://www.myplacehotels.com/], shares how she helped build one of America's fastest-growing hotel brands from the ground up. In this episode, Sarah discusses the crucial decisions, early strategies, and core principles, such as human-centered hospitality, that shaped My Place’s remarkable growth story. You may also like: How We Built an Extended-Stay Hotel Empire from the Ground Up (Ryan Rivett, My Place Hotels [https://podcast.hospitalitydaily.com/ryan-rivett-my-place-hotels/]) A few more resources: * If you're new to Hospitality Daily, start here [https://podcast.hospitalitydaily.com/p/start-here/]. * You can send me a message here [https://podcast.hospitalitydaily.com/contact/] with questions, comments, or guest suggestions * If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free [https://www.hospitalitydaily.com/subscribe]. * Follow Hospitality Daily and join the conversation on YouTube [https://www.youtube.com/@hospitalitydaily], LinkedIn [https://www.linkedin.com/company/hospitalitydaily/], and Instagram [https://www.instagram.com/hospitality_daily/]. * If you want to advertise on Hospitality Daily, here are the ways we can work together [https://www.passionfroot.me/hospitalitydaily]. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands [https://www.bespokesound.co/]

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