Skinfessional

On today’s show we’re talking about dealing with criticism, how not to take it personally (we know it's hard!), why it's important to go through all the stages of criticism receival (yeah we coined that), and how the complaints you get can often lead to your best money making business changes.

Whether clients move or just cancel and ghost attrition sucks and in today's episode we talk all over the place with tips on how to avoid the negative impact of client churn, lessons to learn from retention, and Cybil even gives away part of her super secret and ultra powerful client survey!

In this episode, we talk about how to be strategic with your money including that PPP (woot woot!!), we share our own successes and big mistakes, revisit some of our best advice from previous episodes, and remind you to think about these three vital things before you spend money on any new equipment or product lines.

As solo women working alone, often on strangers, it can seem dangerous, but the recent spa shootings in Atlanta remind us all that anywhere can be dangerous. On today's episode, we talk about staying safe working alone and how to create a safe space for yourself and your clients.

On today's show we share our secret recipe for getting off the money mistake merry-go-round, dive deep into what it takes to eliminate bad patterns, and talk about our own struggles with letting go of shame while reinforcing a more positive money mindset.