Neighbourhood watch: The 1916 Company CEO John Shmerler on Luxury Retail 3.0
In this episode of The Luxury Society Podcast, Robin Swithinbank [https://www.linkedin.com/in/robinswithinbank/] and David Sadigh [https://www.linkedin.com/in/davisadigh/], Founder and CEO of DLG, are joined by John Shmerler [https://www.linkedin.com/in/john-shmerler-41148219/], Chief Executive of The 1916 Company, to examine how the primary and secondary watch markets are converging and what it really takes to build a luxury retail business for the long term.
From the story behind bringing four separate businesses, Govberg, Radcliffe, Hyde Park and WatchBox, under a single name, to the decision to retire the WatchBox brand entirely, Shmerler reflects on three years of integration and the principles that have guided it. The conversation moves into the Rolex CPO programme and its transformation of the pre-owned market, a robust clarification that De Bethune was never for sale, the industry's long-running service problem and why, in the US at least, the mood among watch buyers right now is nothing short of euphoric.
Tune in for:
* Why Rolex CPO has fundamentally changed the pre-owned conversation and what that means for authorised retailers
* The real story behind the De Bethune sale rumours, and what The 1916 Company has planned for the brand
* Why John believes the Apple Watch has been an accelerant for the high-end market, and why AI is already changing how collectors discover watches
Brought to you by DLG [https://digitalluxurygroup.com/], in partnership with The 1916 Company [http://www.the1916company.com].
The 1916 Company is reshaping the world of collectible watches and fine jewelry, uniting a global community through trusted expertise, editorial excellence, and client-first experiences. With more than 20 boutiques and Collector's Lounges worldwide, the company bridges new and pre-owned markets across collectible watches, fine jewelry, and designer handbags, supported by dedicated advisors, expert watchmakers, and seasoned journalists. As majority investor in independent manufacture De Bethune, The 1916 Company holds a singular position at the intersection of retail, editorial, and community. [https://www.the1916company.com/]
www.the1916company.com [https://www.the1916company.com/]
Produced by Juliet Fallowfield, Fallow, Field & Mason [https://www.fallowfieldmason.com/] 2026
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