EP 17. How to Turn Listing Views into Sales | The 3S Listing Framework Part 3

EP 25. How to Handle Customer Issues on Etsy | A Simple Framework for Every Situation

Good customer service can make or break your Etsy shop. Complaints and bad reviews come with being an Etsy shop owner.   In this episode, I'm sharing the framework I've developed running my own Etsy shops: every customer issue tends to fall into one of three buckets. And once you know which bucket you're dealing with, you know exactly what to do. We're talking about legitimate complaints, expectation gaps, and situations that are completely outside your control. For each one, I'll walk you through how to reduce the chances of it happening in the first place, and how to handle it when it does. I also cover how and when to respond publicly to a negative review, and what to do when a situation becomes truly unwinnable. Get my weekly newsletter at melissacarroll.co/newsletter [https://melissacarroll.co/newsletter] Follow the show: 🎙️ Apple Podcasts [https://podcasts.apple.com/us/podcast/the-modern-etsy-seller-podcast/id1895562594] 🎙️ Spotify [https://open.spotify.com/show/22P5qyW2JZzQpWFyHN8ZWl?si=7Rx0U2H9RMev0wneMlHg2g] Get my newsletter: melissacarroll.co/newsletter [https://melissacarroll.co/newsletter] Have a question for What You're Wondering? Submit it to melissacarroll.co/question [https://docs.google.com/forms/d/e/1FAIpQLSdgyLUK-UJrhqyj7BijKN0s5I-LRb8H-NJF56gR4oTfXPm3kA/viewform] Find me online: Website: melissacarroll.co [https://www.melissacarroll.co/] Instagram: @TheModernEtsySeller [https://www.instagram.com/themodernetsyseller/] Enjoying the show? Leave a review on Apple Podcasts — it helps other sellers find the show and means the world to me.

EP 24. Should I Use Etsy Ads When I'm Starting Out? | Etsy Tips For Beginners

In this episode of What You're Wondering I'm answering the question "Should I use ads when just starting out". Follow the show: 🎙️ Apple Podcasts [https://podcasts.apple.com/us/podcast/the-modern-etsy-seller-podcast/id1895562594] 🎙️ Spotify [https://open.spotify.com/show/22P5qyW2JZzQpWFyHN8ZWl?si=7Rx0U2H9RMev0wneMlHg2g] Get my newsletter: melissacarroll.co/newsletter [https://melissacarroll.co/newsletter] Have a question for What You're Wondering? Submit it to melissacarroll.co/question [https://docs.google.com/forms/d/e/1FAIpQLSdgyLUK-UJrhqyj7BijKN0s5I-LRb8H-NJF56gR4oTfXPm3kA/viewform] Find me online: Website: melissacarroll.co [https://www.melissacarroll.co/] Instagram: @TheModernEtsySeller [https://www.instagram.com/themodernetsyseller/] Enjoying the show? Leave a review on Apple Podcasts — it helps other sellers find the show and means the world to me.

EP 23. The 4 Decisions That Helped Me Build A Six Figure Etsy Shop (As a Full-Time Working Mom)

In this episode, I'm walking through the four decisions I made early on that made building my print on demand Etsy shop so much easier, faster, and more sustainable. From staying focused on one giftable product, to the kind of designs that consistently sell, to the mindset shift that kept me from quitting when I doubted myself. If you're building your Etsy shop in the small pockets of time you have available, these four decisions are ones you can make too. Follow the show: 🎙️ Apple Podcasts [https://podcasts.apple.com/us/podcast/the-modern-etsy-seller-podcast/id1895562594] 🎙️ Spotify [https://open.spotify.com/show/22P5qyW2JZzQpWFyHN8ZWl?si=7Rx0U2H9RMev0wneMlHg2g] Get my newsletter: melissacarroll.co/newsletter [https://melissacarroll.co/newsletter] Have a question for What You're Wondering? Submit it to melissacarroll.co/question [https://docs.google.com/forms/d/e/1FAIpQLSdgyLUK-UJrhqyj7BijKN0s5I-LRb8H-NJF56gR4oTfXPm3kA/viewform] Find me online: Website: melissacarroll.co [https://www.melissacarroll.co/] Instagram: @TheModernEtsySeller [https://www.instagram.com/themodernetsyseller/] Enjoying the show? Leave a review on Apple Podcasts — it helps other sellers find the show and means the world to me.

EP 22. Do I Need To Add Video To My Etsy Listings? | Tips For Etsy Sellers

In today's episode, I'm answering the question:  Do I need to add video to my Etsy listings?  And as I say in the episode, send me an email if you'd like help creating a video from your images in Canva. melissa@melissacarroll.co Follow the show: 🎙️ Apple Podcasts [https://podcasts.apple.com/us/podcast/the-modern-etsy-seller-podcast/id1895562594] 🎙️ Spotify [https://open.spotify.com/show/22P5qyW2JZzQpWFyHN8ZWl?si=7Rx0U2H9RMev0wneMlHg2g] Get my newsletter: melissacarroll.co/newsletter [https://melissacarroll.co/newsletter] Have a question for What You're Wondering? Submit it to melissacarroll.co/question [https://docs.google.com/forms/d/e/1FAIpQLSdgyLUK-UJrhqyj7BijKN0s5I-LRb8H-NJF56gR4oTfXPm3kA/viewform] Find me online: Website: melissacarroll.co [https://www.melissacarroll.co/] Instagram: @TheModernEtsySeller [https://www.instagram.com/themodernetsyseller/] Enjoying the show? Leave a review on Apple Podcasts — it helps other sellers find the show and means the world to me.

EP 21. The 4 Mindset Shifts Every Successful Etsy Seller Has to Make

There's a reason some Etsy sellers push through the hard seasons and keep building while others quit and it usually has nothing to do with talent, creativity, or even strategy. It comes down to mindset. In this episode I'm sharing four mindset shifts that I believe every successful Etsy seller has had to make at some point. We're talking about moving from testing the water to business owner, from expecting quick results to playing the long game, from chasing perfection to valuing progress, and from resisting change to learning how to adapt to it. If you've ever felt stuck, frustrated, or like you're doing everything right and still not seeing results — this episode is for you. Follow the show: 🎙️ Apple Podcasts [https://podcasts.apple.com/us/podcast/the-modern-etsy-seller-podcast/id1895562594] 🎙️ Spotify [https://open.spotify.com/show/22P5qyW2JZzQpWFyHN8ZWl?si=7Rx0U2H9RMev0wneMlHg2g] Get my newsletter: melissacarroll.co/newsletter [https://melissacarroll.co/newsletter] Have a question for What You're Wondering? Submit it to melissacarroll.co/question [https://docs.google.com/forms/d/e/1FAIpQLSdgyLUK-UJrhqyj7BijKN0s5I-LRb8H-NJF56gR4oTfXPm3kA/viewform] Find me online: Website: melissacarroll.co [https://www.melissacarroll.co/] Instagram: @TheModernEtsySeller [https://www.instagram.com/themodernetsyseller/] Enjoying the show? Leave a review on Apple Podcasts — it helps other sellers find the show and means the world to me.